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  3. I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

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  • root42@chaos.socialR root42@chaos.social

    @zeri could be! Which modules are required? Which package do they come in?

    drscriptt@oldbytes.spaceD This user is from outside of this forum
    drscriptt@oldbytes.spaceD This user is from outside of this forum
    drscriptt@oldbytes.space
    wrote last edited by
    #11

    @root42 @zeri compare the output of `lsmod` from both kernels.

    Capture `dmesg` too.

    One or both (sets) should get you on the correct path.

    root42@chaos.socialR 1 Reply Last reply
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    • drscriptt@oldbytes.spaceD drscriptt@oldbytes.space

      @root42 @zeri compare the output of `lsmod` from both kernels.

      Capture `dmesg` too.

      One or both (sets) should get you on the correct path.

      root42@chaos.socialR This user is from outside of this forum
      root42@chaos.socialR This user is from outside of this forum
      root42@chaos.social
      wrote last edited by
      #12

      @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

      root42@chaos.socialR 1 Reply Last reply
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      • root42@chaos.socialR root42@chaos.social

        @mbpaz maybe…? Would that influence lsusb not showing the attached devices?

        cheesefox@infosec.exchangeC This user is from outside of this forum
        cheesefox@infosec.exchangeC This user is from outside of this forum
        cheesefox@infosec.exchange
        wrote last edited by
        #13

        @root42 @mbpaz potentially if usb_modeswitch is involved

        root42@chaos.socialR 1 Reply Last reply
        0
        • cheesefox@infosec.exchangeC cheesefox@infosec.exchange

          @root42 @mbpaz potentially if usb_modeswitch is involved

          root42@chaos.socialR This user is from outside of this forum
          root42@chaos.socialR This user is from outside of this forum
          root42@chaos.social
          wrote last edited by
          #14

          @cheesefox I have to look that up. My active desktop Linux times have been 15 years ago. Quite a bit has changed since then.

          1 Reply Last reply
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          • root42@chaos.socialR root42@chaos.social

            @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

            root42@chaos.socialR This user is from outside of this forum
            root42@chaos.socialR This user is from outside of this forum
            root42@chaos.social
            wrote last edited by
            #15

            @drscriptt So the output of lsmod is very similar on both. I installed an extra Intel sound driver, but that shouldn't interfere with USB, I think.

            Link Preview Image
            drscriptt@oldbytes.spaceD 2 Replies Last reply
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            • root42@chaos.socialR root42@chaos.social

              Ok, the plot thickens. When booting from the Linux Mint USB stick, the USB ports work. But when booting the installed version, USB ports are broken. Why??

              root42@chaos.socialR This user is from outside of this forum
              root42@chaos.socialR This user is from outside of this forum
              root42@chaos.social
              wrote last edited by
              #16

              So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
              So I might want to downgrade the kernel...
              #linux #linuxmint

              root42@chaos.socialR 1 Reply Last reply
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              • root42@chaos.socialR root42@chaos.social

                So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
                So I might want to downgrade the kernel...
                #linux #linuxmint

                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.social
                wrote last edited by
                #17

                Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                cibersheep@mastodont.catC root42@chaos.socialR 1024bytes@masto.ai1 3 Replies Last reply
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                • root42@chaos.socialR root42@chaos.social

                  Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                  cibersheep@mastodont.catC This user is from outside of this forum
                  cibersheep@mastodont.catC This user is from outside of this forum
                  cibersheep@mastodont.cat
                  wrote last edited by
                  #18

                  @root42 I still have some problemas mounting usb from friends in Ubuntu Focal. Can you believe that?
                  May it be a permissions issue?

                  1 Reply Last reply
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                  • root42@chaos.socialR root42@chaos.social

                    Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                    root42@chaos.socialR This user is from outside of this forum
                    root42@chaos.socialR This user is from outside of this forum
                    root42@chaos.social
                    wrote last edited by
                    #19

                    I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                    So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                    Link Preview Image
                    root42@chaos.socialR 1 Reply Last reply
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                    • root42@chaos.socialR root42@chaos.social

                      Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                      1024bytes@masto.ai1 This user is from outside of this forum
                      1024bytes@masto.ai1 This user is from outside of this forum
                      1024bytes@masto.ai
                      wrote last edited by
                      #20

                      @root42 it sounds like it does not load some usb drivers. But for default usb never seen that happen.

                      1 Reply Last reply
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                      • root42@chaos.socialR root42@chaos.social

                        I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                        So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                        Link Preview Image
                        root42@chaos.socialR This user is from outside of this forum
                        root42@chaos.socialR This user is from outside of this forum
                        root42@chaos.social
                        wrote last edited by
                        #21

                        Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                        sebastiaanfranken@mastodon.nlS robert@people.unfoo.netR 2 Replies Last reply
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                        • root42@chaos.socialR root42@chaos.social

                          @dr_laemmerbein Yes, it works fine in macOS as mass storage. No issue. However I just noticed that no other USB mass storage gets detected either. This is on the 2017 13" MacBook Pro. I have tried a USB thumb drive (That I installed Mint off of!) and a card reader with an SD card. No dice. Something is seriously wrong.

                          dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                          dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                          dr_laemmerbein@mastodon.social
                          wrote last edited by
                          #22

                          @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                          root42@chaos.socialR 1 Reply Last reply
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                          • root42@chaos.socialR root42@chaos.social

                            I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

                            usb 1-2: new full-speed USB device number 3 using xhci_hcd
                            usb 1-2: New USB device found, idVendor=0e8d, idProduct=0002, bcdDevice= 1.00
                            ...
                            usb-storage 1-2:1.0: USB Mass Storage device detected
                            scsi host0: usb-storage 1-2:1.0

                            zyx@social.treehouse.systemsZ This user is from outside of this forum
                            zyx@social.treehouse.systemsZ This user is from outside of this forum
                            zyx@social.treehouse.systems
                            wrote last edited by
                            #23

                            @root42 I also had this problem once where the kernel showed the usb drive was plugged in but no /dev/sd* showed up, the problem was the usb kernel modules weren't loaded so 'modeprobe usb' or a similar modeprobe command to that fixed it

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                            • root42@chaos.socialR root42@chaos.social

                              Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                              sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                              sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                              sebastiaanfranken@mastodon.nl
                              wrote last edited by
                              #24

                              @root42 Is your USB controller properly listed in `lspci`? And if it is, what kernel options does it use (see with `lspci -s <address of controller> -k`. For example, here's mine:

                              04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                              Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                              Kernel driver in use: xhci_hcd
                              Kernel modules: xhci_pci

                              root42@chaos.socialR 1 Reply Last reply
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                              • dr_laemmerbein@mastodon.socialD dr_laemmerbein@mastodon.social

                                @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                                root42@chaos.socialR This user is from outside of this forum
                                root42@chaos.socialR This user is from outside of this forum
                                root42@chaos.social
                                wrote last edited by
                                #25

                                @dr_laemmerbein lots of reboots...

                                dr_laemmerbein@mastodon.socialD 1 Reply Last reply
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                                • sebastiaanfranken@mastodon.nlS sebastiaanfranken@mastodon.nl

                                  @root42 Is your USB controller properly listed in `lspci`? And if it is, what kernel options does it use (see with `lspci -s <address of controller> -k`. For example, here's mine:

                                  04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                  Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                  Kernel driver in use: xhci_hcd
                                  Kernel modules: xhci_pci

                                  root42@chaos.socialR This user is from outside of this forum
                                  root42@chaos.socialR This user is from outside of this forum
                                  root42@chaos.social
                                  wrote last edited by
                                  #26

                                  @sebastiaanfranken Seems so:

                                  07:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C
                                  2016] (rev 02)
                                  Subsystem: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
                                  Kernel driver in use: xhci_hcd

                                  sebastiaanfranken@mastodon.nlS 1 Reply Last reply
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                                  • root42@chaos.socialR root42@chaos.social

                                    @sebastiaanfranken Seems so:

                                    07:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C
                                    2016] (rev 02)
                                    Subsystem: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
                                    Kernel driver in use: xhci_hcd

                                    sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                    sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                    sebastiaanfranken@mastodon.nl
                                    wrote last edited by
                                    #27

                                    @root42 Ok, so that's good. Also the fact the proper hcd (xhci_hcd) module is loaded is good. Anything related to it in your system journal? And if you want you can get more output / info with

                                    > sudo lspci -s 07:00.0 -k -v

                                    root42@chaos.socialR 1 Reply Last reply
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                                    • sebastiaanfranken@mastodon.nlS sebastiaanfranken@mastodon.nl

                                      @root42 Ok, so that's good. Also the fact the proper hcd (xhci_hcd) module is loaded is good. Anything related to it in your system journal? And if you want you can get more output / info with

                                      > sudo lspci -s 07:00.0 -k -v

                                      root42@chaos.socialR This user is from outside of this forum
                                      root42@chaos.socialR This user is from outside of this forum
                                      root42@chaos.social
                                      wrote last edited by
                                      #28

                                      @sebastiaanfranken First the lspci output

                                      Link Preview Image
                                      root42@chaos.socialR 1 Reply Last reply
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                                      • root42@chaos.socialR root42@chaos.social

                                        @sebastiaanfranken First the lspci output

                                        Link Preview Image
                                        root42@chaos.socialR This user is from outside of this forum
                                        root42@chaos.socialR This user is from outside of this forum
                                        root42@chaos.social
                                        wrote last edited by
                                        #29

                                        @sebastiaanfranken Then syslog:
                                        https://privatebin.net/?83d299418ae3e05a#2ZQSiucLStRySg7yKv35MQ799oqivhZVM8ftmKLAyxQ8

                                        1 Reply Last reply
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                                        • root42@chaos.socialR root42@chaos.social

                                          @dr_laemmerbein lots of reboots...

                                          dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                                          dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                                          dr_laemmerbein@mastodon.social
                                          wrote last edited by
                                          #30

                                          @root42 Maybe you can get some hints by running `dmesg -w` in a terminal as root. This will show you all the kernel events and if you plug in your USB drive you should see some logs related to that. Maybe you'll get an error message or something like that.

                                          root42@chaos.socialR 1 Reply Last reply
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