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  3. I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

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linux
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  • mbpaz@mas.toM mbpaz@mas.to

    @root42 some udev rule in the installed version?

    root42@chaos.socialR This user is from outside of this forum
    root42@chaos.socialR This user is from outside of this forum
    root42@chaos.social
    wrote last edited by
    #9

    @mbpaz maybe…? Would that influence lsusb not showing the attached devices?

    cheesefox@infosec.exchangeC 1 Reply Last reply
    0
    • root42@chaos.socialR root42@chaos.social

      @zeri could be! Which modules are required? Which package do they come in?

      zeri@chaos.socialZ This user is from outside of this forum
      zeri@chaos.socialZ This user is from outside of this forum
      zeri@chaos.social
      wrote last edited by
      #10

      @root42 don't know. But that's something it is probably safe to ask a chatbot ... worst case you load a module you don't need. Might also be that there are no modules because a kernel update failed.

      1 Reply Last reply
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      • root42@chaos.socialR root42@chaos.social

        @zeri could be! Which modules are required? Which package do they come in?

        drscriptt@oldbytes.spaceD This user is from outside of this forum
        drscriptt@oldbytes.spaceD This user is from outside of this forum
        drscriptt@oldbytes.space
        wrote last edited by
        #11

        @root42 @zeri compare the output of `lsmod` from both kernels.

        Capture `dmesg` too.

        One or both (sets) should get you on the correct path.

        root42@chaos.socialR 1 Reply Last reply
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        • drscriptt@oldbytes.spaceD drscriptt@oldbytes.space

          @root42 @zeri compare the output of `lsmod` from both kernels.

          Capture `dmesg` too.

          One or both (sets) should get you on the correct path.

          root42@chaos.socialR This user is from outside of this forum
          root42@chaos.socialR This user is from outside of this forum
          root42@chaos.social
          wrote last edited by
          #12

          @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

          root42@chaos.socialR 1 Reply Last reply
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          • root42@chaos.socialR root42@chaos.social

            @mbpaz maybe…? Would that influence lsusb not showing the attached devices?

            cheesefox@infosec.exchangeC This user is from outside of this forum
            cheesefox@infosec.exchangeC This user is from outside of this forum
            cheesefox@infosec.exchange
            wrote last edited by
            #13

            @root42 @mbpaz potentially if usb_modeswitch is involved

            root42@chaos.socialR 1 Reply Last reply
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            • cheesefox@infosec.exchangeC cheesefox@infosec.exchange

              @root42 @mbpaz potentially if usb_modeswitch is involved

              root42@chaos.socialR This user is from outside of this forum
              root42@chaos.socialR This user is from outside of this forum
              root42@chaos.social
              wrote last edited by
              #14

              @cheesefox I have to look that up. My active desktop Linux times have been 15 years ago. Quite a bit has changed since then.

              1 Reply Last reply
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              • root42@chaos.socialR root42@chaos.social

                @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.social
                wrote last edited by
                #15

                @drscriptt So the output of lsmod is very similar on both. I installed an extra Intel sound driver, but that shouldn't interfere with USB, I think.

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                drscriptt@oldbytes.spaceD 2 Replies Last reply
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                • root42@chaos.socialR root42@chaos.social

                  Ok, the plot thickens. When booting from the Linux Mint USB stick, the USB ports work. But when booting the installed version, USB ports are broken. Why??

                  root42@chaos.socialR This user is from outside of this forum
                  root42@chaos.socialR This user is from outside of this forum
                  root42@chaos.social
                  wrote last edited by
                  #16

                  So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
                  So I might want to downgrade the kernel...
                  #linux #linuxmint

                  root42@chaos.socialR 1 Reply Last reply
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                  • root42@chaos.socialR root42@chaos.social

                    So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
                    So I might want to downgrade the kernel...
                    #linux #linuxmint

                    root42@chaos.socialR This user is from outside of this forum
                    root42@chaos.socialR This user is from outside of this forum
                    root42@chaos.social
                    wrote last edited by
                    #17

                    Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                    cibersheep@mastodont.catC root42@chaos.socialR 1024bytes@masto.ai1 3 Replies Last reply
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                    • root42@chaos.socialR root42@chaos.social

                      Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                      cibersheep@mastodont.catC This user is from outside of this forum
                      cibersheep@mastodont.catC This user is from outside of this forum
                      cibersheep@mastodont.cat
                      wrote last edited by
                      #18

                      @root42 I still have some problemas mounting usb from friends in Ubuntu Focal. Can you believe that?
                      May it be a permissions issue?

                      1 Reply Last reply
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                      • root42@chaos.socialR root42@chaos.social

                        Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                        root42@chaos.socialR This user is from outside of this forum
                        root42@chaos.socialR This user is from outside of this forum
                        root42@chaos.social
                        wrote last edited by
                        #19

                        I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                        So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                        Link Preview Image
                        root42@chaos.socialR 1 Reply Last reply
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                        • root42@chaos.socialR root42@chaos.social

                          Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                          1024bytes@masto.ai1 This user is from outside of this forum
                          1024bytes@masto.ai1 This user is from outside of this forum
                          1024bytes@masto.ai
                          wrote last edited by
                          #20

                          @root42 it sounds like it does not load some usb drivers. But for default usb never seen that happen.

                          1 Reply Last reply
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                          • root42@chaos.socialR root42@chaos.social

                            I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                            So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                            Link Preview Image
                            root42@chaos.socialR This user is from outside of this forum
                            root42@chaos.socialR This user is from outside of this forum
                            root42@chaos.social
                            wrote last edited by
                            #21

                            Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                            sebastiaanfranken@mastodon.nlS robert@people.unfoo.netR 2 Replies Last reply
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                            • root42@chaos.socialR root42@chaos.social

                              @dr_laemmerbein Yes, it works fine in macOS as mass storage. No issue. However I just noticed that no other USB mass storage gets detected either. This is on the 2017 13" MacBook Pro. I have tried a USB thumb drive (That I installed Mint off of!) and a card reader with an SD card. No dice. Something is seriously wrong.

                              dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                              dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                              dr_laemmerbein@mastodon.social
                              wrote last edited by
                              #22

                              @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                              root42@chaos.socialR 1 Reply Last reply
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                              • root42@chaos.socialR root42@chaos.social

                                I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

                                usb 1-2: new full-speed USB device number 3 using xhci_hcd
                                usb 1-2: New USB device found, idVendor=0e8d, idProduct=0002, bcdDevice= 1.00
                                ...
                                usb-storage 1-2:1.0: USB Mass Storage device detected
                                scsi host0: usb-storage 1-2:1.0

                                zyx@social.treehouse.systemsZ This user is from outside of this forum
                                zyx@social.treehouse.systemsZ This user is from outside of this forum
                                zyx@social.treehouse.systems
                                wrote last edited by
                                #23

                                @root42 I also had this problem once where the kernel showed the usb drive was plugged in but no /dev/sd* showed up, the problem was the usb kernel modules weren't loaded so 'modeprobe usb' or a similar modeprobe command to that fixed it

                                1 Reply Last reply
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                                • root42@chaos.socialR root42@chaos.social

                                  Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                                  sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                  sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                  sebastiaanfranken@mastodon.nl
                                  wrote last edited by
                                  #24

                                  @root42 Is your USB controller properly listed in `lspci`? And if it is, what kernel options does it use (see with `lspci -s <address of controller> -k`. For example, here's mine:

                                  04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                  Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                  Kernel driver in use: xhci_hcd
                                  Kernel modules: xhci_pci

                                  root42@chaos.socialR 1 Reply Last reply
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                                  • dr_laemmerbein@mastodon.socialD dr_laemmerbein@mastodon.social

                                    @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                                    root42@chaos.socialR This user is from outside of this forum
                                    root42@chaos.socialR This user is from outside of this forum
                                    root42@chaos.social
                                    wrote last edited by
                                    #25

                                    @dr_laemmerbein lots of reboots...

                                    dr_laemmerbein@mastodon.socialD 1 Reply Last reply
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                                    • sebastiaanfranken@mastodon.nlS sebastiaanfranken@mastodon.nl

                                      @root42 Is your USB controller properly listed in `lspci`? And if it is, what kernel options does it use (see with `lspci -s <address of controller> -k`. For example, here's mine:

                                      04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                      Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                      Kernel driver in use: xhci_hcd
                                      Kernel modules: xhci_pci

                                      root42@chaos.socialR This user is from outside of this forum
                                      root42@chaos.socialR This user is from outside of this forum
                                      root42@chaos.social
                                      wrote last edited by
                                      #26

                                      @sebastiaanfranken Seems so:

                                      07:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C
                                      2016] (rev 02)
                                      Subsystem: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
                                      Kernel driver in use: xhci_hcd

                                      sebastiaanfranken@mastodon.nlS 1 Reply Last reply
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                                      • root42@chaos.socialR root42@chaos.social

                                        @sebastiaanfranken Seems so:

                                        07:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C
                                        2016] (rev 02)
                                        Subsystem: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
                                        Kernel driver in use: xhci_hcd

                                        sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                        sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                        sebastiaanfranken@mastodon.nl
                                        wrote last edited by
                                        #27

                                        @root42 Ok, so that's good. Also the fact the proper hcd (xhci_hcd) module is loaded is good. Anything related to it in your system journal? And if you want you can get more output / info with

                                        > sudo lspci -s 07:00.0 -k -v

                                        root42@chaos.socialR 1 Reply Last reply
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                                        • sebastiaanfranken@mastodon.nlS sebastiaanfranken@mastodon.nl

                                          @root42 Ok, so that's good. Also the fact the proper hcd (xhci_hcd) module is loaded is good. Anything related to it in your system journal? And if you want you can get more output / info with

                                          > sudo lspci -s 07:00.0 -k -v

                                          root42@chaos.socialR This user is from outside of this forum
                                          root42@chaos.socialR This user is from outside of this forum
                                          root42@chaos.social
                                          wrote last edited by
                                          #28

                                          @sebastiaanfranken First the lspci output

                                          Link Preview Image
                                          root42@chaos.socialR 1 Reply Last reply
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