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  3. I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

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  • root42@chaos.socialR root42@chaos.social

    Ok, the plot thickens. When booting from the Linux Mint USB stick, the USB ports work. But when booting the installed version, USB ports are broken. Why??

    zeri@chaos.socialZ This user is from outside of this forum
    zeri@chaos.socialZ This user is from outside of this forum
    zeri@chaos.social
    wrote last edited by
    #6

    @root42 lack of USB modules for the kernel that boots?

    root42@chaos.socialR 1 Reply Last reply
    0
    • root42@chaos.socialR root42@chaos.social

      Ok, the plot thickens. When booting from the Linux Mint USB stick, the USB ports work. But when booting the installed version, USB ports are broken. Why??

      mbpaz@mas.toM This user is from outside of this forum
      mbpaz@mas.toM This user is from outside of this forum
      mbpaz@mas.to
      wrote last edited by
      #7

      @root42 some udev rule in the installed version?

      root42@chaos.socialR 1 Reply Last reply
      0
      • zeri@chaos.socialZ zeri@chaos.social

        @root42 lack of USB modules for the kernel that boots?

        root42@chaos.socialR This user is from outside of this forum
        root42@chaos.socialR This user is from outside of this forum
        root42@chaos.social
        wrote last edited by
        #8

        @zeri could be! Which modules are required? Which package do they come in?

        zeri@chaos.socialZ drscriptt@oldbytes.spaceD 2 Replies Last reply
        0
        • mbpaz@mas.toM mbpaz@mas.to

          @root42 some udev rule in the installed version?

          root42@chaos.socialR This user is from outside of this forum
          root42@chaos.socialR This user is from outside of this forum
          root42@chaos.social
          wrote last edited by
          #9

          @mbpaz maybe…? Would that influence lsusb not showing the attached devices?

          cheesefox@infosec.exchangeC 1 Reply Last reply
          0
          • root42@chaos.socialR root42@chaos.social

            @zeri could be! Which modules are required? Which package do they come in?

            zeri@chaos.socialZ This user is from outside of this forum
            zeri@chaos.socialZ This user is from outside of this forum
            zeri@chaos.social
            wrote last edited by
            #10

            @root42 don't know. But that's something it is probably safe to ask a chatbot ... worst case you load a module you don't need. Might also be that there are no modules because a kernel update failed.

            1 Reply Last reply
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            • root42@chaos.socialR root42@chaos.social

              @zeri could be! Which modules are required? Which package do they come in?

              drscriptt@oldbytes.spaceD This user is from outside of this forum
              drscriptt@oldbytes.spaceD This user is from outside of this forum
              drscriptt@oldbytes.space
              wrote last edited by
              #11

              @root42 @zeri compare the output of `lsmod` from both kernels.

              Capture `dmesg` too.

              One or both (sets) should get you on the correct path.

              root42@chaos.socialR 1 Reply Last reply
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              • drscriptt@oldbytes.spaceD drscriptt@oldbytes.space

                @root42 @zeri compare the output of `lsmod` from both kernels.

                Capture `dmesg` too.

                One or both (sets) should get you on the correct path.

                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.social
                wrote last edited by
                #12

                @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

                root42@chaos.socialR 1 Reply Last reply
                0
                • root42@chaos.socialR root42@chaos.social

                  @mbpaz maybe…? Would that influence lsusb not showing the attached devices?

                  cheesefox@infosec.exchangeC This user is from outside of this forum
                  cheesefox@infosec.exchangeC This user is from outside of this forum
                  cheesefox@infosec.exchange
                  wrote last edited by
                  #13

                  @root42 @mbpaz potentially if usb_modeswitch is involved

                  root42@chaos.socialR 1 Reply Last reply
                  0
                  • cheesefox@infosec.exchangeC cheesefox@infosec.exchange

                    @root42 @mbpaz potentially if usb_modeswitch is involved

                    root42@chaos.socialR This user is from outside of this forum
                    root42@chaos.socialR This user is from outside of this forum
                    root42@chaos.social
                    wrote last edited by
                    #14

                    @cheesefox I have to look that up. My active desktop Linux times have been 15 years ago. Quite a bit has changed since then.

                    1 Reply Last reply
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                    • root42@chaos.socialR root42@chaos.social

                      @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

                      root42@chaos.socialR This user is from outside of this forum
                      root42@chaos.socialR This user is from outside of this forum
                      root42@chaos.social
                      wrote last edited by
                      #15

                      @drscriptt So the output of lsmod is very similar on both. I installed an extra Intel sound driver, but that shouldn't interfere with USB, I think.

                      Link Preview Image
                      drscriptt@oldbytes.spaceD 2 Replies Last reply
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                      • root42@chaos.socialR root42@chaos.social

                        Ok, the plot thickens. When booting from the Linux Mint USB stick, the USB ports work. But when booting the installed version, USB ports are broken. Why??

                        root42@chaos.socialR This user is from outside of this forum
                        root42@chaos.socialR This user is from outside of this forum
                        root42@chaos.social
                        wrote last edited by
                        #16

                        So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
                        So I might want to downgrade the kernel...
                        #linux #linuxmint

                        root42@chaos.socialR 1 Reply Last reply
                        0
                        • root42@chaos.socialR root42@chaos.social

                          So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
                          So I might want to downgrade the kernel...
                          #linux #linuxmint

                          root42@chaos.socialR This user is from outside of this forum
                          root42@chaos.socialR This user is from outside of this forum
                          root42@chaos.social
                          wrote last edited by
                          #17

                          Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                          cibersheep@mastodont.catC root42@chaos.socialR 1024bytes@masto.ai1 3 Replies Last reply
                          0
                          • root42@chaos.socialR root42@chaos.social

                            Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                            cibersheep@mastodont.catC This user is from outside of this forum
                            cibersheep@mastodont.catC This user is from outside of this forum
                            cibersheep@mastodont.cat
                            wrote last edited by
                            #18

                            @root42 I still have some problemas mounting usb from friends in Ubuntu Focal. Can you believe that?
                            May it be a permissions issue?

                            1 Reply Last reply
                            0
                            • root42@chaos.socialR root42@chaos.social

                              Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                              root42@chaos.socialR This user is from outside of this forum
                              root42@chaos.socialR This user is from outside of this forum
                              root42@chaos.social
                              wrote last edited by
                              #19

                              I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                              So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                              Link Preview Image
                              root42@chaos.socialR 1 Reply Last reply
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                              • root42@chaos.socialR root42@chaos.social

                                Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                                1024bytes@masto.ai1 This user is from outside of this forum
                                1024bytes@masto.ai1 This user is from outside of this forum
                                1024bytes@masto.ai
                                wrote last edited by
                                #20

                                @root42 it sounds like it does not load some usb drivers. But for default usb never seen that happen.

                                1 Reply Last reply
                                0
                                • root42@chaos.socialR root42@chaos.social

                                  I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                                  So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                                  Link Preview Image
                                  root42@chaos.socialR This user is from outside of this forum
                                  root42@chaos.socialR This user is from outside of this forum
                                  root42@chaos.social
                                  wrote last edited by
                                  #21

                                  Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                                  sebastiaanfranken@mastodon.nlS robert@people.unfoo.netR 2 Replies Last reply
                                  0
                                  • root42@chaos.socialR root42@chaos.social

                                    @dr_laemmerbein Yes, it works fine in macOS as mass storage. No issue. However I just noticed that no other USB mass storage gets detected either. This is on the 2017 13" MacBook Pro. I have tried a USB thumb drive (That I installed Mint off of!) and a card reader with an SD card. No dice. Something is seriously wrong.

                                    dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                                    dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                                    dr_laemmerbein@mastodon.social
                                    wrote last edited by
                                    #22

                                    @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                                    root42@chaos.socialR 1 Reply Last reply
                                    0
                                    • root42@chaos.socialR root42@chaos.social

                                      I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

                                      usb 1-2: new full-speed USB device number 3 using xhci_hcd
                                      usb 1-2: New USB device found, idVendor=0e8d, idProduct=0002, bcdDevice= 1.00
                                      ...
                                      usb-storage 1-2:1.0: USB Mass Storage device detected
                                      scsi host0: usb-storage 1-2:1.0

                                      zyx@social.treehouse.systemsZ This user is from outside of this forum
                                      zyx@social.treehouse.systemsZ This user is from outside of this forum
                                      zyx@social.treehouse.systems
                                      wrote last edited by
                                      #23

                                      @root42 I also had this problem once where the kernel showed the usb drive was plugged in but no /dev/sd* showed up, the problem was the usb kernel modules weren't loaded so 'modeprobe usb' or a similar modeprobe command to that fixed it

                                      1 Reply Last reply
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                                      • root42@chaos.socialR root42@chaos.social

                                        Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                                        sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                        sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                        sebastiaanfranken@mastodon.nl
                                        wrote last edited by
                                        #24

                                        @root42 Is your USB controller properly listed in `lspci`? And if it is, what kernel options does it use (see with `lspci -s <address of controller> -k`. For example, here's mine:

                                        04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                        Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                        Kernel driver in use: xhci_hcd
                                        Kernel modules: xhci_pci

                                        root42@chaos.socialR 1 Reply Last reply
                                        0
                                        • dr_laemmerbein@mastodon.socialD dr_laemmerbein@mastodon.social

                                          @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                                          root42@chaos.socialR This user is from outside of this forum
                                          root42@chaos.socialR This user is from outside of this forum
                                          root42@chaos.social
                                          wrote last edited by
                                          #25

                                          @dr_laemmerbein lots of reboots...

                                          dr_laemmerbein@mastodon.socialD 1 Reply Last reply
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