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  3. I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

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linux
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  • root42@chaos.socialR root42@chaos.social

    @zeri could be! Which modules are required? Which package do they come in?

    zeri@chaos.socialZ This user is from outside of this forum
    zeri@chaos.socialZ This user is from outside of this forum
    zeri@chaos.social
    wrote last edited by
    #10

    @root42 don't know. But that's something it is probably safe to ask a chatbot ... worst case you load a module you don't need. Might also be that there are no modules because a kernel update failed.

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    • root42@chaos.socialR root42@chaos.social

      @zeri could be! Which modules are required? Which package do they come in?

      drscriptt@oldbytes.spaceD This user is from outside of this forum
      drscriptt@oldbytes.spaceD This user is from outside of this forum
      drscriptt@oldbytes.space
      wrote last edited by
      #11

      @root42 @zeri compare the output of `lsmod` from both kernels.

      Capture `dmesg` too.

      One or both (sets) should get you on the correct path.

      root42@chaos.socialR 1 Reply Last reply
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      • drscriptt@oldbytes.spaceD drscriptt@oldbytes.space

        @root42 @zeri compare the output of `lsmod` from both kernels.

        Capture `dmesg` too.

        One or both (sets) should get you on the correct path.

        root42@chaos.socialR This user is from outside of this forum
        root42@chaos.socialR This user is from outside of this forum
        root42@chaos.social
        wrote last edited by
        #12

        @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

        root42@chaos.socialR 1 Reply Last reply
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        • root42@chaos.socialR root42@chaos.social

          @mbpaz maybe…? Would that influence lsusb not showing the attached devices?

          cheesefox@infosec.exchangeC This user is from outside of this forum
          cheesefox@infosec.exchangeC This user is from outside of this forum
          cheesefox@infosec.exchange
          wrote last edited by
          #13

          @root42 @mbpaz potentially if usb_modeswitch is involved

          root42@chaos.socialR 1 Reply Last reply
          0
          • cheesefox@infosec.exchangeC cheesefox@infosec.exchange

            @root42 @mbpaz potentially if usb_modeswitch is involved

            root42@chaos.socialR This user is from outside of this forum
            root42@chaos.socialR This user is from outside of this forum
            root42@chaos.social
            wrote last edited by
            #14

            @cheesefox I have to look that up. My active desktop Linux times have been 15 years ago. Quite a bit has changed since then.

            1 Reply Last reply
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            • root42@chaos.socialR root42@chaos.social

              @drscriptt @zeri yes, that’s my plan. Hope to find it’s just a module that’s missing.

              root42@chaos.socialR This user is from outside of this forum
              root42@chaos.socialR This user is from outside of this forum
              root42@chaos.social
              wrote last edited by
              #15

              @drscriptt So the output of lsmod is very similar on both. I installed an extra Intel sound driver, but that shouldn't interfere with USB, I think.

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              drscriptt@oldbytes.spaceD 2 Replies Last reply
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              • root42@chaos.socialR root42@chaos.social

                Ok, the plot thickens. When booting from the Linux Mint USB stick, the USB ports work. But when booting the installed version, USB ports are broken. Why??

                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.socialR This user is from outside of this forum
                root42@chaos.social
                wrote last edited by
                #16

                So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
                So I might want to downgrade the kernel...
                #linux #linuxmint

                root42@chaos.socialR 1 Reply Last reply
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                • root42@chaos.socialR root42@chaos.social

                  So my current working hypothesis is: Live Linux Mint uses kernel 6.14, my installation uses kernel 6.17. This is probably what causes the regression?
                  So I might want to downgrade the kernel...
                  #linux #linuxmint

                  root42@chaos.socialR This user is from outside of this forum
                  root42@chaos.socialR This user is from outside of this forum
                  root42@chaos.social
                  wrote last edited by
                  #17

                  Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                  cibersheep@mastodont.catC root42@chaos.socialR 1024bytes@masto.ai1 3 Replies Last reply
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                  • root42@chaos.socialR root42@chaos.social

                    Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                    cibersheep@mastodont.catC This user is from outside of this forum
                    cibersheep@mastodont.catC This user is from outside of this forum
                    cibersheep@mastodont.cat
                    wrote last edited by
                    #18

                    @root42 I still have some problemas mounting usb from friends in Ubuntu Focal. Can you believe that?
                    May it be a permissions issue?

                    1 Reply Last reply
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                    • root42@chaos.socialR root42@chaos.social

                      Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                      root42@chaos.socialR This user is from outside of this forum
                      root42@chaos.socialR This user is from outside of this forum
                      root42@chaos.social
                      wrote last edited by
                      #19

                      I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                      So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                      Link Preview Image
                      root42@chaos.socialR 1 Reply Last reply
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                      • root42@chaos.socialR root42@chaos.social

                        Nope, that was not it. I downgraded to Linux 6.14.0-37, but USB still doesn't work. So it must be something with my installation! But what?

                        1024bytes@masto.ai1 This user is from outside of this forum
                        1024bytes@masto.ai1 This user is from outside of this forum
                        1024bytes@masto.ai
                        wrote last edited by
                        #20

                        @root42 it sounds like it does not load some usb drivers. But for default usb never seen that happen.

                        1 Reply Last reply
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                        • root42@chaos.socialR root42@chaos.social

                          I am onto something: Attaching an OLD Apple keyboard with a USB-C to A adapter WORKS. But all my USB3.x devices do NOT work!
                          So how do I tell the USB controller to also work with USB3 devices...? Which works on the live thumbdrive!

                          Link Preview Image
                          root42@chaos.socialR This user is from outside of this forum
                          root42@chaos.socialR This user is from outside of this forum
                          root42@chaos.social
                          wrote last edited by
                          #21

                          Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                          sebastiaanfranken@mastodon.nlS robert@people.unfoo.netR 2 Replies Last reply
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                          • root42@chaos.socialR root42@chaos.social

                            @dr_laemmerbein Yes, it works fine in macOS as mass storage. No issue. However I just noticed that no other USB mass storage gets detected either. This is on the 2017 13" MacBook Pro. I have tried a USB thumb drive (That I installed Mint off of!) and a card reader with an SD card. No dice. Something is seriously wrong.

                            dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                            dr_laemmerbein@mastodon.socialD This user is from outside of this forum
                            dr_laemmerbein@mastodon.social
                            wrote last edited by
                            #22

                            @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                            root42@chaos.socialR 1 Reply Last reply
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                            • root42@chaos.socialR root42@chaos.social

                              I have an issue with mounting a cheap smart watch in #linux: Device is seen by the kernel, but never registered as a storage device /dev/sd*:

                              usb 1-2: new full-speed USB device number 3 using xhci_hcd
                              usb 1-2: New USB device found, idVendor=0e8d, idProduct=0002, bcdDevice= 1.00
                              ...
                              usb-storage 1-2:1.0: USB Mass Storage device detected
                              scsi host0: usb-storage 1-2:1.0

                              zyx@social.treehouse.systemsZ This user is from outside of this forum
                              zyx@social.treehouse.systemsZ This user is from outside of this forum
                              zyx@social.treehouse.systems
                              wrote last edited by
                              #23

                              @root42 I also had this problem once where the kernel showed the usb drive was plugged in but no /dev/sd* showed up, the problem was the usb kernel modules weren't loaded so 'modeprobe usb' or a similar modeprobe command to that fixed it

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                              • root42@chaos.socialR root42@chaos.social

                                Yes, so it seems the controller is stuck in EHCI mode, instead of switching to xHCI for USB3 devices. Bummer... how to switch it back...?

                                sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                sebastiaanfranken@mastodon.nl
                                wrote last edited by
                                #24

                                @root42 Is your USB controller properly listed in `lspci`? And if it is, what kernel options does it use (see with `lspci -s <address of controller> -k`. For example, here's mine:

                                04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                Kernel driver in use: xhci_hcd
                                Kernel modules: xhci_pci

                                root42@chaos.socialR 1 Reply Last reply
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                                • dr_laemmerbein@mastodon.socialD dr_laemmerbein@mastodon.social

                                  @root42 Did you install a kernel update by any chance? Then you might need a reboot to make it work again, I ran into that a few times...

                                  root42@chaos.socialR This user is from outside of this forum
                                  root42@chaos.socialR This user is from outside of this forum
                                  root42@chaos.social
                                  wrote last edited by
                                  #25

                                  @dr_laemmerbein lots of reboots...

                                  dr_laemmerbein@mastodon.socialD 1 Reply Last reply
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                                  • sebastiaanfranken@mastodon.nlS sebastiaanfranken@mastodon.nl

                                    @root42 Is your USB controller properly listed in `lspci`? And if it is, what kernel options does it use (see with `lspci -s <address of controller> -k`. For example, here's mine:

                                    04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                    Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
                                    Kernel driver in use: xhci_hcd
                                    Kernel modules: xhci_pci

                                    root42@chaos.socialR This user is from outside of this forum
                                    root42@chaos.socialR This user is from outside of this forum
                                    root42@chaos.social
                                    wrote last edited by
                                    #26

                                    @sebastiaanfranken Seems so:

                                    07:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C
                                    2016] (rev 02)
                                    Subsystem: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
                                    Kernel driver in use: xhci_hcd

                                    sebastiaanfranken@mastodon.nlS 1 Reply Last reply
                                    0
                                    • root42@chaos.socialR root42@chaos.social

                                      @sebastiaanfranken Seems so:

                                      07:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C
                                      2016] (rev 02)
                                      Subsystem: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016]
                                      Kernel driver in use: xhci_hcd

                                      sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                      sebastiaanfranken@mastodon.nlS This user is from outside of this forum
                                      sebastiaanfranken@mastodon.nl
                                      wrote last edited by
                                      #27

                                      @root42 Ok, so that's good. Also the fact the proper hcd (xhci_hcd) module is loaded is good. Anything related to it in your system journal? And if you want you can get more output / info with

                                      > sudo lspci -s 07:00.0 -k -v

                                      root42@chaos.socialR 1 Reply Last reply
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                                      • sebastiaanfranken@mastodon.nlS sebastiaanfranken@mastodon.nl

                                        @root42 Ok, so that's good. Also the fact the proper hcd (xhci_hcd) module is loaded is good. Anything related to it in your system journal? And if you want you can get more output / info with

                                        > sudo lspci -s 07:00.0 -k -v

                                        root42@chaos.socialR This user is from outside of this forum
                                        root42@chaos.socialR This user is from outside of this forum
                                        root42@chaos.social
                                        wrote last edited by
                                        #28

                                        @sebastiaanfranken First the lspci output

                                        Link Preview Image
                                        root42@chaos.socialR 1 Reply Last reply
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                                        • root42@chaos.socialR root42@chaos.social

                                          @sebastiaanfranken First the lspci output

                                          Link Preview Image
                                          root42@chaos.socialR This user is from outside of this forum
                                          root42@chaos.socialR This user is from outside of this forum
                                          root42@chaos.social
                                          wrote last edited by
                                          #29

                                          @sebastiaanfranken Then syslog:
                                          https://privatebin.net/?83d299418ae3e05a#2ZQSiucLStRySg7yKv35MQ799oqivhZVM8ftmKLAyxQ8

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