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CIRCLE WITH A DOT

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  3. Dear app developers,I have never had the desire to review an app.

Dear app developers,I have never had the desire to review an app.

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  • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

    Dear app developers,
    I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
    Sincerely,
    Every smartphone user ever

    atomicbird@mastodon.socialA This user is from outside of this forum
    atomicbird@mastodon.socialA This user is from outside of this forum
    atomicbird@mastodon.social
    wrote last edited by
    #29

    @malwarejake @robpike I agree, from a phone user’s perspective. But having been on the dev side, this happens because people pay attention to ratings and reviews. People optimize for the thing they’re judged by, so app developers need to get people doing this as long as people keep judging them by the result.

    1 Reply Last reply
    0
    • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

      Dear app developers,
      I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
      Sincerely,
      Every smartphone user ever

      yugthebug@mastodon.socialY This user is from outside of this forum
      yugthebug@mastodon.socialY This user is from outside of this forum
      yugthebug@mastodon.social
      wrote last edited by
      #30

      @malwarejake
      Hmm, they usually dont ask again if you go into the reviews area and then click cancel, orrrr just give a 1 star review due to their review begging

      quantillion@mstdn.ioQ 1 Reply Last reply
      0
      • kishi@meow.socialK kishi@meow.social

        @mattblaze @jernej__s @malwarejake

        Yeah, there is that as well, but at that point, they might as well begin counting "tap away or close" as a positive engagement. Not sure if we're at that point, but right now, everything stupid seems plausible.

        A This user is from outside of this forum
        A This user is from outside of this forum
        argentum@mas.to
        wrote last edited by
        #31

        @Kishi @mattblaze @jernej__s @malwarejake that is if your review even stands! I’ve had a couple of reviews taken down for “Violation of Apple Media Services Terms and Conditions”. I think devs report bad reviews to avoid their rating from going down.

        yrrsinn@chaos.socialY 1 Reply Last reply
        0
        • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

          Dear app developers,
          I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
          Sincerely,
          Every smartphone user ever

          ohir@social.vivaldi.netO This user is from outside of this forum
          ohir@social.vivaldi.netO This user is from outside of this forum
          ohir@social.vivaldi.net
          wrote last edited by
          #32

          @malwarejake
          > I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more.

          So you are helping the big corpos suffocate small independent app makers. Because reviews are the only way to have a few other people being given a chance to see this app name on their screen. The other way is to shell-out around a half a million dollars for ads and "promotions". App makers beg for reviews, because they are now are unable to outbid scammers.

          1 Reply Last reply
          0
          • yugthebug@mastodon.socialY yugthebug@mastodon.social

            @malwarejake
            Hmm, they usually dont ask again if you go into the reviews area and then click cancel, orrrr just give a 1 star review due to their review begging

            quantillion@mstdn.ioQ This user is from outside of this forum
            quantillion@mstdn.ioQ This user is from outside of this forum
            quantillion@mstdn.io
            wrote last edited by
            #33

            @yugthebug @malwarejake
            THAT would surely be the biggest risk to any incessant app-review reminders. Counter-productive.
            I don't use many apps but I did give #MagicEarth 5*.

            1 Reply Last reply
            0
            • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

              Dear app developers,
              I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
              Sincerely,
              Every smartphone user ever

              enno@mastodon.gamedev.placeE This user is from outside of this forum
              enno@mastodon.gamedev.placeE This user is from outside of this forum
              enno@mastodon.gamedev.place
              wrote last edited by
              #34

              @malwarejake "ask me later"

              1 Reply Last reply
              0
              • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                Dear app developers,
                I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                Sincerely,
                Every smartphone user ever

                chetman@hachyderm.ioC This user is from outside of this forum
                chetman@hachyderm.ioC This user is from outside of this forum
                chetman@hachyderm.io
                wrote last edited by
                #35

                @malwarejake @robpike I absolutely ALWAYS do a review when asked in this fashion.

                It is always a complete excoriation coupled with the lowest star rating available.

                1 Reply Last reply
                0
                • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                  Dear app developers,
                  I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                  Sincerely,
                  Every smartphone user ever

                  gneilyo@mastodon.onlineG This user is from outside of this forum
                  gneilyo@mastodon.onlineG This user is from outside of this forum
                  gneilyo@mastodon.online
                  wrote last edited by
                  #36

                  @malwarejake Nag me for a review or a survey if you want some negative feedback

                  1 Reply Last reply
                  0
                  • kajer@infosec.exchangeK kajer@infosec.exchange

                    @malwarejake until you reinstall for literally any reason, and get mandatory new-user hints and tips and intros and tutorials....

                    I have 8000 hours in this program, I'm not a new user damnit.

                    references: gestures broadly at ALL SOFTWARE

                    barsk@infosec.exchangeB This user is from outside of this forum
                    barsk@infosec.exchangeB This user is from outside of this forum
                    barsk@infosec.exchange
                    wrote last edited by
                    #37

                    @kajer not showing any new user hints would require the app to save some data about you and remember that you have used the app before even if you uninstall the app. Would you be fine with this?

                    kajer@infosec.exchangeK 1 Reply Last reply
                    0
                    • barsk@infosec.exchangeB barsk@infosec.exchange

                      @kajer not showing any new user hints would require the app to save some data about you and remember that you have used the app before even if you uninstall the app. Would you be fine with this?

                      kajer@infosec.exchangeK This user is from outside of this forum
                      kajer@infosec.exchangeK This user is from outside of this forum
                      kajer@infosec.exchange
                      wrote last edited by
                      #38

                      @barsk one would think a simple "are you new here? y/n" prompt wold be just fine.

                      OoBE should ALWAYS be optional. Always

                      barsk@infosec.exchangeB 1 Reply Last reply
                      0
                      • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                        Dear app developers,
                        I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                        Sincerely,
                        Every smartphone user ever

                        merovius@chaos.socialM This user is from outside of this forum
                        merovius@chaos.socialM This user is from outside of this forum
                        merovius@chaos.social
                        wrote last edited by
                        #39

                        @malwarejake @robpike Every time this annoys me, I leave a 1* review – they insisted, after all…

                        1 Reply Last reply
                        0
                        • A argentum@mas.to

                          @Kishi @mattblaze @jernej__s @malwarejake that is if your review even stands! I’ve had a couple of reviews taken down for “Violation of Apple Media Services Terms and Conditions”. I think devs report bad reviews to avoid their rating from going down.

                          yrrsinn@chaos.socialY This user is from outside of this forum
                          yrrsinn@chaos.socialY This user is from outside of this forum
                          yrrsinn@chaos.social
                          wrote last edited by
                          #40

                          @argentum @Kishi @mattblaze @jernej__s @malwarejake don't make the review to bad or hard. Give the app half the stars or points or whatever and note the review function brought you here. After that mention the usual problems of, e.g. package pickup boxes with bluetooth and their apps ...

                          1 Reply Last reply
                          0
                          • mattblaze@federate.socialM mattblaze@federate.social

                            @malwarejake I'm especially put off by the popups that interrupt me as soon as I open the app. "Do you love the FedEx app?" No, I just want to track my fucking package. And that's a really stalker-y way to ask, frankly.

                            0xabad1dea@infosec.exchange0 This user is from outside of this forum
                            0xabad1dea@infosec.exchange0 This user is from outside of this forum
                            0xabad1dea@infosec.exchange
                            wrote last edited by
                            #41

                            @mattblaze @malwarejake someone observed to me recently that, even though the money to pay for the delivery ultimately came from you, delivery services don’t consider you, the recipient, their paying customer. It really stuck with me how it is a bit of a perverse incentive structure…

                            simonzerafa@infosec.exchangeS 1 Reply Last reply
                            0
                            • 0xabad1dea@infosec.exchange0 0xabad1dea@infosec.exchange

                              @mattblaze @malwarejake someone observed to me recently that, even though the money to pay for the delivery ultimately came from you, delivery services don’t consider you, the recipient, their paying customer. It really stuck with me how it is a bit of a perverse incentive structure…

                              simonzerafa@infosec.exchangeS This user is from outside of this forum
                              simonzerafa@infosec.exchangeS This user is from outside of this forum
                              simonzerafa@infosec.exchange
                              wrote last edited by
                              #42

                              @0xabad1dea @mattblaze @malwarejake

                              Ditto for Amazon reviews, or delivery reviews and ratings.

                              The package arrived. They already know this. Why ask me if it was good, bad or indifferent?! 🙄🤷‍♂️

                              1 Reply Last reply
                              1
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                              • R relay@relay.infosec.exchange shared this topic
                              • mattblaze@federate.socialM mattblaze@federate.social

                                @malwarejake I'm especially put off by the popups that interrupt me as soon as I open the app. "Do you love the FedEx app?" No, I just want to track my fucking package. And that's a really stalker-y way to ask, frankly.

                                jon@activitypub.blankpad.netJ This user is from outside of this forum
                                jon@activitypub.blankpad.netJ This user is from outside of this forum
                                jon@activitypub.blankpad.net
                                wrote last edited by
                                #43

                                @mattblaze @malwarejake a little inside baseball: they prompt that way because that popup isn’t the review request. That’s the pre-review request, if you say no it’s all you’ll see, if you say yes they’ll then pop the OS review request dialogue having pre-filtered anyone who was going to leave a bad review. Yes, that’s as shady as it sounds.

                                1 Reply Last reply
                                0
                                • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                                  Dear app developers,
                                  I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                                  Sincerely,
                                  Every smartphone user ever

                                  sldrant@mastodon.socialS This user is from outside of this forum
                                  sldrant@mastodon.socialS This user is from outside of this forum
                                  sldrant@mastodon.social
                                  wrote last edited by
                                  #44

                                  @malwarejake @OpinionatedGeek I'm getting to the point of leaving 1 star reviews of "keeps insisting on a review"

                                  opinionatedgeek@mastodon.socialO 1 Reply Last reply
                                  0
                                  • sldrant@mastodon.socialS sldrant@mastodon.social

                                    @malwarejake @OpinionatedGeek I'm getting to the point of leaving 1 star reviews of "keeps insisting on a review"

                                    opinionatedgeek@mastodon.socialO This user is from outside of this forum
                                    opinionatedgeek@mastodon.socialO This user is from outside of this forum
                                    opinionatedgeek@mastodon.social
                                    wrote last edited by
                                    #45

                                    @sldrant @malwarejake Funnily enough TrustPilot took down my review of a service where I said much the same thing you said. I gave up trusting TrustPilot after that.

                                    1 Reply Last reply
                                    0
                                    • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                                      Dear app developers,
                                      I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                                      Sincerely,
                                      Every smartphone user ever

                                      standev@mstdn.socialS This user is from outside of this forum
                                      standev@mstdn.socialS This user is from outside of this forum
                                      standev@mstdn.social
                                      wrote last edited by
                                      #46

                                      @malwarejake “okay I’ll give you a review but you’re not gonna like it”

                                      1 Reply Last reply
                                      0
                                      • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                                        Dear app developers,
                                        I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                                        Sincerely,
                                        Every smartphone user ever

                                        lunarloony@dosgame.clubL This user is from outside of this forum
                                        lunarloony@dosgame.clubL This user is from outside of this forum
                                        lunarloony@dosgame.club
                                        wrote last edited by
                                        #47

                                        @malwarejake On a scale of 0 to 10, how likely are you to recommend [insert SaaS app here] to a friend or colleague?

                                        1 Reply Last reply
                                        0
                                        • kajer@infosec.exchangeK kajer@infosec.exchange

                                          @barsk one would think a simple "are you new here? y/n" prompt wold be just fine.

                                          OoBE should ALWAYS be optional. Always

                                          barsk@infosec.exchangeB This user is from outside of this forum
                                          barsk@infosec.exchangeB This user is from outside of this forum
                                          barsk@infosec.exchange
                                          wrote last edited by
                                          #48

                                          @kajer an easy way to skip everything is nice.

                                          1 Reply Last reply
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