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CIRCLE WITH A DOT

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  3. Dear app developers,I have never had the desire to review an app.

Dear app developers,I have never had the desire to review an app.

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  • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

    Dear app developers,
    I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
    Sincerely,
    Every smartphone user ever

    merovius@chaos.socialM This user is from outside of this forum
    merovius@chaos.socialM This user is from outside of this forum
    merovius@chaos.social
    wrote last edited by
    #39

    @malwarejake @robpike Every time this annoys me, I leave a 1* review – they insisted, after all…

    1 Reply Last reply
    0
    • A argentum@mas.to

      @Kishi @mattblaze @jernej__s @malwarejake that is if your review even stands! I’ve had a couple of reviews taken down for “Violation of Apple Media Services Terms and Conditions”. I think devs report bad reviews to avoid their rating from going down.

      yrrsinn@chaos.socialY This user is from outside of this forum
      yrrsinn@chaos.socialY This user is from outside of this forum
      yrrsinn@chaos.social
      wrote last edited by
      #40

      @argentum @Kishi @mattblaze @jernej__s @malwarejake don't make the review to bad or hard. Give the app half the stars or points or whatever and note the review function brought you here. After that mention the usual problems of, e.g. package pickup boxes with bluetooth and their apps ...

      1 Reply Last reply
      0
      • mattblaze@federate.socialM mattblaze@federate.social

        @malwarejake I'm especially put off by the popups that interrupt me as soon as I open the app. "Do you love the FedEx app?" No, I just want to track my fucking package. And that's a really stalker-y way to ask, frankly.

        0xabad1dea@infosec.exchange0 This user is from outside of this forum
        0xabad1dea@infosec.exchange0 This user is from outside of this forum
        0xabad1dea@infosec.exchange
        wrote last edited by
        #41

        @mattblaze @malwarejake someone observed to me recently that, even though the money to pay for the delivery ultimately came from you, delivery services don’t consider you, the recipient, their paying customer. It really stuck with me how it is a bit of a perverse incentive structure…

        simonzerafa@infosec.exchangeS 1 Reply Last reply
        0
        • 0xabad1dea@infosec.exchange0 0xabad1dea@infosec.exchange

          @mattblaze @malwarejake someone observed to me recently that, even though the money to pay for the delivery ultimately came from you, delivery services don’t consider you, the recipient, their paying customer. It really stuck with me how it is a bit of a perverse incentive structure…

          simonzerafa@infosec.exchangeS This user is from outside of this forum
          simonzerafa@infosec.exchangeS This user is from outside of this forum
          simonzerafa@infosec.exchange
          wrote last edited by
          #42

          @0xabad1dea @mattblaze @malwarejake

          Ditto for Amazon reviews, or delivery reviews and ratings.

          The package arrived. They already know this. Why ask me if it was good, bad or indifferent?! 🙄🤷‍♂️

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          • R relay@relay.infosec.exchange shared this topic
          • mattblaze@federate.socialM mattblaze@federate.social

            @malwarejake I'm especially put off by the popups that interrupt me as soon as I open the app. "Do you love the FedEx app?" No, I just want to track my fucking package. And that's a really stalker-y way to ask, frankly.

            jon@activitypub.blankpad.netJ This user is from outside of this forum
            jon@activitypub.blankpad.netJ This user is from outside of this forum
            jon@activitypub.blankpad.net
            wrote last edited by
            #43

            @mattblaze @malwarejake a little inside baseball: they prompt that way because that popup isn’t the review request. That’s the pre-review request, if you say no it’s all you’ll see, if you say yes they’ll then pop the OS review request dialogue having pre-filtered anyone who was going to leave a bad review. Yes, that’s as shady as it sounds.

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            • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

              Dear app developers,
              I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
              Sincerely,
              Every smartphone user ever

              sldrant@mastodon.socialS This user is from outside of this forum
              sldrant@mastodon.socialS This user is from outside of this forum
              sldrant@mastodon.social
              wrote last edited by
              #44

              @malwarejake @OpinionatedGeek I'm getting to the point of leaving 1 star reviews of "keeps insisting on a review"

              opinionatedgeek@mastodon.socialO 1 Reply Last reply
              0
              • sldrant@mastodon.socialS sldrant@mastodon.social

                @malwarejake @OpinionatedGeek I'm getting to the point of leaving 1 star reviews of "keeps insisting on a review"

                opinionatedgeek@mastodon.socialO This user is from outside of this forum
                opinionatedgeek@mastodon.socialO This user is from outside of this forum
                opinionatedgeek@mastodon.social
                wrote last edited by
                #45

                @sldrant @malwarejake Funnily enough TrustPilot took down my review of a service where I said much the same thing you said. I gave up trusting TrustPilot after that.

                1 Reply Last reply
                0
                • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                  Dear app developers,
                  I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                  Sincerely,
                  Every smartphone user ever

                  standev@mstdn.socialS This user is from outside of this forum
                  standev@mstdn.socialS This user is from outside of this forum
                  standev@mstdn.social
                  wrote last edited by
                  #46

                  @malwarejake “okay I’ll give you a review but you’re not gonna like it”

                  1 Reply Last reply
                  0
                  • malwarejake@infosec.exchangeM malwarejake@infosec.exchange

                    Dear app developers,
                    I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
                    Sincerely,
                    Every smartphone user ever

                    lunarloony@dosgame.clubL This user is from outside of this forum
                    lunarloony@dosgame.clubL This user is from outside of this forum
                    lunarloony@dosgame.club
                    wrote last edited by
                    #47

                    @malwarejake On a scale of 0 to 10, how likely are you to recommend [insert SaaS app here] to a friend or colleague?

                    1 Reply Last reply
                    0
                    • kajer@infosec.exchangeK kajer@infosec.exchange

                      @barsk one would think a simple "are you new here? y/n" prompt wold be just fine.

                      OoBE should ALWAYS be optional. Always

                      barsk@infosec.exchangeB This user is from outside of this forum
                      barsk@infosec.exchangeB This user is from outside of this forum
                      barsk@infosec.exchange
                      wrote last edited by
                      #48

                      @kajer an easy way to skip everything is nice.

                      1 Reply Last reply
                      0
                      • ohir@social.vivaldi.netO This user is from outside of this forum
                        ohir@social.vivaldi.netO This user is from outside of this forum
                        ohir@social.vivaldi.net
                        wrote last edited by
                        #49

                        @mathew
                        > Do you read their spam?

                        Strawman.

                        I do not _install_ spam messages for the features I want to use on my phone.

                        @malwarejake

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