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  3. The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".

The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".

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  • aeveltstra@mastodon.socialA aeveltstra@mastodon.social

    @tante Yes! Sometimes people just need to talk to each other.

    Some of my clients separated their company into individually run divisions. The employees in one don't talk to the other. Bu they do talk to IT and demand the COO to fix their human lack of communication with more tech.

    Like, no!

    Just talk to each other already. You work for the same company!

    zygos@mastodon.socialZ This user is from outside of this forum
    zygos@mastodon.socialZ This user is from outside of this forum
    zygos@mastodon.social
    wrote last edited by
    #6

    @aeveltstra @tante

    Oh the number of times we were asked to force healthcare workers to do something via the EHR that they never had to do before the EHR ....

    So many requests to shift work from administrative functions on to providers.

    I'm sure it's still going on today.

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    • tante@tldr.nettime.orgT tante@tldr.nettime.org

      The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
      A lot of the time the best solution is _less software_ and sometimes even _no software_.

      raymaccarthy@mastodon.ieR This user is from outside of this forum
      raymaccarthy@mastodon.ieR This user is from outside of this forum
      raymaccarthy@mastodon.ie
      wrote last edited by
      #7

      @tante
      Regulation of large corporations and obscenely rich Capitalist individuals. Applying of existing laws they break.
      Both mostly think laws only apply to customers or average people.

      1 Reply Last reply
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      • tante@tldr.nettime.orgT tante@tldr.nettime.org

        The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
        A lot of the time the best solution is _less software_ and sometimes even _no software_.

        jeffc1956@mastodon.socialJ This user is from outside of this forum
        jeffc1956@mastodon.socialJ This user is from outside of this forum
        jeffc1956@mastodon.social
        wrote last edited by
        #8

        @tante
        This may be also because most software designers fail to put their ethics first...

        Link Preview Image
        Artistic Intent

        Are you curious about what all these " ethos " posts are about, and what they have to do with designing a software system? Well like most ...

        favicon

        (artinbsd.blogspot.com)

        #software

        1 Reply Last reply
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        • R relay@relay.an.exchange shared this topic
        • tante@tldr.nettime.orgT tante@tldr.nettime.org

          The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
          A lot of the time the best solution is _less software_ and sometimes even _no software_.

          wesgeorge@mstdn.socialW This user is from outside of this forum
          wesgeorge@mstdn.socialW This user is from outside of this forum
          wesgeorge@mstdn.social
          wrote last edited by
          #9

          @tante There is a Laurie Anderson installation at the Hirschorn modern art museum in DC with this astute observation.

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          patches@plush.cityP 1 Reply Last reply
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          • tante@tldr.nettime.orgT tante@tldr.nettime.org

            The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
            A lot of the time the best solution is _less software_ and sometimes even _no software_.

            sesav@mastodon.socialS This user is from outside of this forum
            sesav@mastodon.socialS This user is from outside of this forum
            sesav@mastodon.social
            wrote last edited by
            #10

            @tante Since December 2025, Spotify's premier engineers have not written code by hand, as reported by TechCrunch. We have gotten what we have always dreamed of.

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            • em0nm4stodon@infosec.exchangeE em0nm4stodon@infosec.exchange shared this topic
            • tante@tldr.nettime.orgT tante@tldr.nettime.org

              The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
              A lot of the time the best solution is _less software_ and sometimes even _no software_.

              dnkboston@apobangpo.spaceD This user is from outside of this forum
              dnkboston@apobangpo.spaceD This user is from outside of this forum
              dnkboston@apobangpo.space
              wrote last edited by
              #11

              @tante This is what I've been saying.

              1 Reply Last reply
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              • R relay@relay.mycrowd.ca shared this topic
              • tante@tldr.nettime.orgT tante@tldr.nettime.org

                The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                A lot of the time the best solution is _less software_ and sometimes even _no software_.

                gokushrm@mastodon.socialG This user is from outside of this forum
                gokushrm@mastodon.socialG This user is from outside of this forum
                gokushrm@mastodon.social
                wrote last edited by
                #12

                @tante human nature... He want more & more

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                • tante@tldr.nettime.orgT tante@tldr.nettime.org

                  The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                  A lot of the time the best solution is _less software_ and sometimes even _no software_.

                  moses_izumi@fe.disroot.orgM This user is from outside of this forum
                  moses_izumi@fe.disroot.orgM This user is from outside of this forum
                  moses_izumi@fe.disroot.org
                  wrote last edited by
                  #13
                  @tante
                  Me using plaintext editors and considering a dedicated FreeDOS laptop.
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                  • wesgeorge@mstdn.socialW wesgeorge@mstdn.social

                    @tante There is a Laurie Anderson installation at the Hirschorn modern art museum in DC with this astute observation.

                    Link Preview Image
                    patches@plush.cityP This user is from outside of this forum
                    patches@plush.cityP This user is from outside of this forum
                    patches@plush.city
                    wrote last edited by
                    #14

                    @wesgeorge @tante medtech can save lives, though. like, maybe not the creepy AI notetakers that every doc seems to be using out here now, but i would be dead or a completely different person if not for modern neuroscience and imaging technology

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                    • tante@tldr.nettime.orgT tante@tldr.nettime.org

                      The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                      A lot of the time the best solution is _less software_ and sometimes even _no software_.

                      curiousicae@tech.lgbtC This user is from outside of this forum
                      curiousicae@tech.lgbtC This user is from outside of this forum
                      curiousicae@tech.lgbt
                      wrote last edited by
                      #15

                      @tante
                      Like voting computers:
                      Local municipality went for these some years ago because they’re, like, shiny and “digital” and supposidly save time.

                      CCC (hacker’s association, ie: who everyone expected to be maximally excited about this) sued against these and had them found unconsitutional!

                      Why? Well, the consitution requires the ballot process to be understande and comprehensible by lay persons so that there never can be a situation where a claims of the vote having been rigged are impossible to verify. (We’re talking about hard power interests here after all.)

                      A vote conducted using a computer is not comprehensible by lay persons. Period.

                      Nerds would often be like: “But, but we could use blinded tokens, we could use zero-knoweldge proofs. It be completely verifiable!”
                      Yes, to like 2 people on Earth maybe!

                      To proof it to everyone else we’d need a papertrail and verify that. An activity generally refered to as “counting the votes”...
                      Might as well stick to that then.

                      #tech #techethics

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                      • tante@tldr.nettime.orgT tante@tldr.nettime.org

                        The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                        A lot of the time the best solution is _less software_ and sometimes even _no software_.

                        nickynah@rebel.arN This user is from outside of this forum
                        nickynah@rebel.arN This user is from outside of this forum
                        nickynah@rebel.ar
                        wrote last edited by
                        #16

                        @tante oh you mean we don’t need 400 calendar applications that work exactly the same and use the same standard but are front different companies and don’t interact well with each other? I’m appalled by your comment

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                        • tante@tldr.nettime.orgT tante@tldr.nettime.org

                          The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                          A lot of the time the best solution is _less software_ and sometimes even _no software_.

                          dasgrueneblatt@wien.rocksD This user is from outside of this forum
                          dasgrueneblatt@wien.rocksD This user is from outside of this forum
                          dasgrueneblatt@wien.rocks
                          wrote last edited by
                          #17

                          @tante yes

                          1 Reply Last reply
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                          • R relay@relay.infosec.exchange shared this topic
                          • tante@tldr.nettime.orgT tante@tldr.nettime.org

                            The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                            A lot of the time the best solution is _less software_ and sometimes even _no software_.

                            shnepo@theforkiverse.comS This user is from outside of this forum
                            shnepo@theforkiverse.comS This user is from outside of this forum
                            shnepo@theforkiverse.com
                            wrote last edited by
                            #18

                            @tante yeah feature creep is a big problem. Mostly caused because of capitalism IMO.

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                            • tante@tldr.nettime.orgT tante@tldr.nettime.org

                              The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                              A lot of the time the best solution is _less software_ and sometimes even _no software_.

                              glyph@mastodon.socialG This user is from outside of this forum
                              glyph@mastodon.socialG This user is from outside of this forum
                              glyph@mastodon.social
                              wrote last edited by
                              #19

                              @tante @SnoopJ “this SaaS could have been an email”

                              snoopj@hachyderm.ioS 1 Reply Last reply
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                              • c0dec0dec0de@hachyderm.ioC c0dec0dec0de@hachyderm.io

                                @tante 100%, but also feels like a bit of a personal attack

                                glyph@mastodon.socialG This user is from outside of this forum
                                glyph@mastodon.socialG This user is from outside of this forum
                                glyph@mastodon.social
                                wrote last edited by
                                #20

                                @c0dec0dec0de @tante look, we each know what we did, and maybe we should just admit it

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                                • glyph@mastodon.socialG glyph@mastodon.social

                                  @tante @SnoopJ “this SaaS could have been an email”

                                  snoopj@hachyderm.ioS This user is from outside of this forum
                                  snoopj@hachyderm.ioS This user is from outside of this forum
                                  snoopj@hachyderm.io
                                  wrote last edited by
                                  #21

                                  @glyph @tante "this DHCP server could have been RFC 2322"

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                                  glyph@mastodon.socialG aburka@hachyderm.ioA cucufaiter@mastodon.socialC quixoticgeek@social.v.stQ mmu_man@m.g3l.orgM 5 Replies Last reply
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                                  • snoopj@hachyderm.ioS snoopj@hachyderm.io

                                    @glyph @tante "this DHCP server could have been RFC 2322"

                                    Link Preview Image
                                    glyph@mastodon.socialG This user is from outside of this forum
                                    glyph@mastodon.socialG This user is from outside of this forum
                                    glyph@mastodon.social
                                    wrote last edited by
                                    #22

                                    @SnoopJ @tante (me opening the bag labeled "RFC 2322")

                                    I don't know what I expected

                                    aslakr@mastodon.socialA 1 Reply Last reply
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                                    • tante@tldr.nettime.orgT tante@tldr.nettime.org

                                      The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                                      A lot of the time the best solution is _less software_ and sometimes even _no software_.

                                      robertootarola@mastodon.socialR This user is from outside of this forum
                                      robertootarola@mastodon.socialR This user is from outside of this forum
                                      robertootarola@mastodon.social
                                      wrote last edited by
                                      #23

                                      @tante you can't go wrong with coffee, pen and paper.

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                                      1 Reply Last reply
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                                      • snoopj@hachyderm.ioS snoopj@hachyderm.io

                                        @glyph @tante "this DHCP server could have been RFC 2322"

                                        Link Preview Image
                                        aburka@hachyderm.ioA This user is from outside of this forum
                                        aburka@hachyderm.ioA This user is from outside of this forum
                                        aburka@hachyderm.io
                                        wrote last edited by
                                        #24

                                        @SnoopJ @glyph @tante this ethernet cable could have been an avian carrier

                                        ffeth@hostux.socialF 1 Reply Last reply
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                                        • tante@tldr.nettime.orgT tante@tldr.nettime.org

                                          The answer to problems in sociotechnical systems is not always "more software", "better software" or "open source software".
                                          A lot of the time the best solution is _less software_ and sometimes even _no software_.

                                          isaacfreeman@cloudisland.nzI This user is from outside of this forum
                                          isaacfreeman@cloudisland.nzI This user is from outside of this forum
                                          isaacfreeman@cloudisland.nz
                                          wrote last edited by
                                          #25

                                          @tante Never automate anything before you have experience doing it manually.

                                          1 Reply Last reply
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