Dear app developers,I have never had the desire to review an app.
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@malwarejake I'm especially put off by the popups that interrupt me as soon as I open the app. "Do you love the FedEx app?" No, I just want to track my fucking package. And that's a really stalker-y way to ask, frankly.
@mattblaze @malwarejake someone observed to me recently that, even though the money to pay for the delivery ultimately came from you, delivery services don’t consider you, the recipient, their paying customer. It really stuck with me how it is a bit of a perverse incentive structure…
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@mattblaze @malwarejake someone observed to me recently that, even though the money to pay for the delivery ultimately came from you, delivery services don’t consider you, the recipient, their paying customer. It really stuck with me how it is a bit of a perverse incentive structure…
@0xabad1dea @mattblaze @malwarejake
Ditto for Amazon reviews, or delivery reviews and ratings.
The package arrived. They already know this. Why ask me if it was good, bad or indifferent?!
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R relay@relay.infosec.exchange shared this topic
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@malwarejake I'm especially put off by the popups that interrupt me as soon as I open the app. "Do you love the FedEx app?" No, I just want to track my fucking package. And that's a really stalker-y way to ask, frankly.
@mattblaze @malwarejake a little inside baseball: they prompt that way because that popup isn’t the review request. That’s the pre-review request, if you say no it’s all you’ll see, if you say yes they’ll then pop the OS review request dialogue having pre-filtered anyone who was going to leave a bad review. Yes, that’s as shady as it sounds.
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Dear app developers,
I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
Sincerely,
Every smartphone user ever@malwarejake @OpinionatedGeek I'm getting to the point of leaving 1 star reviews of "keeps insisting on a review"
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@malwarejake @OpinionatedGeek I'm getting to the point of leaving 1 star reviews of "keeps insisting on a review"
@sldrant @malwarejake Funnily enough TrustPilot took down my review of a service where I said much the same thing you said. I gave up trusting TrustPilot after that.
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Dear app developers,
I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
Sincerely,
Every smartphone user ever@malwarejake “okay I’ll give you a review but you’re not gonna like it”
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Dear app developers,
I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
Sincerely,
Every smartphone user ever@malwarejake On a scale of 0 to 10, how likely are you to recommend [insert SaaS app here] to a friend or colleague?
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@barsk one would think a simple "are you new here? y/n" prompt wold be just fine.
OoBE should ALWAYS be optional. Always
@kajer an easy way to skip everything is nice.
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@mathew
> Do you read their spam?Strawman.
I do not _install_ spam messages for the features I want to use on my phone.
