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  3. NVAccess and the slow Erosion of trust: I still believe that NVDA is the best available screen reader, and I still donate monthly.

NVAccess and the slow Erosion of trust: I still believe that NVDA is the best available screen reader, and I still donate monthly.

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  • fastfinge@fed.interfree.caF This user is from outside of this forum
    fastfinge@fed.interfree.caF This user is from outside of this forum
    fastfinge@fed.interfree.ca
    wrote last edited by
    #1
    NVAccess and the slow Erosion of trust: I still believe that NVDA is the best available screen reader, and I still donate monthly. These are just a chronicle of decisions that have made me go... Huh. What? stuff.interfree.ca/2026/05/20/nvaccess-and-the-slow-erosion-of-trust.html #screenreader #nvda #a11y
    ve3rwj@mastodon.radioV amir@dragonscave.spaceA cachondo@defcon.socialC 4 Replies Last reply
    3
    0
    • R relay@relay.mycrowd.ca shared this topic
    • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
      NVAccess and the slow Erosion of trust: I still believe that NVDA is the best available screen reader, and I still donate monthly. These are just a chronicle of decisions that have made me go... Huh. What? stuff.interfree.ca/2026/05/20/nvaccess-and-the-slow-erosion-of-trust.html #screenreader #nvda #a11y
      ve3rwj@mastodon.radioV This user is from outside of this forum
      ve3rwj@mastodon.radioV This user is from outside of this forum
      ve3rwj@mastodon.radio
      wrote last edited by
      #2

      @fastfinge Error Code: SSL_ERROR_RX_RECORD_TOO_LONG
      Secure Connection Failed
      I'm using Firefox if that helps any. was hoping to read your article.

      1 Reply Last reply
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      • pixelate@tweesecake.socialP pixelate@tweesecake.social shared this topic
      • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
        NVAccess and the slow Erosion of trust: I still believe that NVDA is the best available screen reader, and I still donate monthly. These are just a chronicle of decisions that have made me go... Huh. What? stuff.interfree.ca/2026/05/20/nvaccess-and-the-slow-erosion-of-trust.html #screenreader #nvda #a11y
        ve3rwj@mastodon.radioV This user is from outside of this forum
        ve3rwj@mastodon.radioV This user is from outside of this forum
        ve3rwj@mastodon.radio
        wrote last edited by
        #3

        @fastfinge And this from Microsoft Edge:
        "The connection for this site is not secure
        stuff.interfree.ca sent an invalid response.
        ERR_SSL_PROTOCOL_ERROR"

        1 Reply Last reply
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        • R relay@relay.publicsquare.global shared this topic
        • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
          NVAccess and the slow Erosion of trust: I still believe that NVDA is the best available screen reader, and I still donate monthly. These are just a chronicle of decisions that have made me go... Huh. What? stuff.interfree.ca/2026/05/20/nvaccess-and-the-slow-erosion-of-trust.html #screenreader #nvda #a11y
          amir@dragonscave.spaceA This user is from outside of this forum
          amir@dragonscave.spaceA This user is from outside of this forum
          amir@dragonscave.space
          wrote last edited by
          #4

          @fastfinge Very interesting read, and thanks for putting it together. In particular, the "on-device image description" section piqued my interest as I thought, and mentioned several times on Mastodon, that with such a poor output quality, it shouldn't have found its way into alphas in the first place.

          fastfinge@fed.interfree.caF 1 Reply Last reply
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          • amir@dragonscave.spaceA amir@dragonscave.space

            @fastfinge Very interesting read, and thanks for putting it together. In particular, the "on-device image description" section piqued my interest as I thought, and mentioned several times on Mastodon, that with such a poor output quality, it shouldn't have found its way into alphas in the first place.

            fastfinge@fed.interfree.caF This user is from outside of this forum
            fastfinge@fed.interfree.caF This user is from outside of this forum
            fastfinge@fed.interfree.ca
            wrote last edited by
            #5
            @amir I agree. But I do think it was worth exploring. In the same way I wrote my proof of concept AI text to speech addons. Without actually making them, I wouldn't have fully understood what a bad idea that is, and why it's a bad idea. I would have loved to see NVDA develope a prototype on-device image description addon. Then maybe realize it wasn't good enough and scrap it. But of course, as an addon, someone else could pick up the work if they thought they could salvage it. Because it was in core, now it's removed, and nobody else can hack on it even if they want to.
            amir@dragonscave.spaceA 1 Reply Last reply
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            • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
              @amir I agree. But I do think it was worth exploring. In the same way I wrote my proof of concept AI text to speech addons. Without actually making them, I wouldn't have fully understood what a bad idea that is, and why it's a bad idea. I would have loved to see NVDA develope a prototype on-device image description addon. Then maybe realize it wasn't good enough and scrap it. But of course, as an addon, someone else could pick up the work if they thought they could salvage it. Because it was in core, now it's removed, and nobody else can hack on it even if they want to.
              amir@dragonscave.spaceA This user is from outside of this forum
              amir@dragonscave.spaceA This user is from outside of this forum
              amir@dragonscave.space
              wrote last edited by
              #6

              @fastfinge Agreed. But I even faced difficulty, and soft criticism, communicating the poor output of the feature to NVAccess. I was under the impression that they wanted me, and others, not to expect much from a feature like that, while praising its privacy-focused, on-device aspects.

              fastfinge@fed.interfree.caF 1 Reply Last reply
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              • amir@dragonscave.spaceA amir@dragonscave.space

                @fastfinge Agreed. But I even faced difficulty, and soft criticism, communicating the poor output of the feature to NVAccess. I was under the impression that they wanted me, and others, not to expect much from a feature like that, while praising its privacy-focused, on-device aspects.

                fastfinge@fed.interfree.caF This user is from outside of this forum
                fastfinge@fed.interfree.caF This user is from outside of this forum
                fastfinge@fed.interfree.ca
                wrote last edited by
                #7
                @amir Yes. And I experienced hard criticism for even discussing a security feature in public. This, too, is a problem. Is NVAccess under funding pressure? Are they struggling to get grants, and public criticism of them is endangering that? Repeat it with me, everyone: I'm probably missing context, so I'll just have to trust that NVAccess knows things I don't.
                pixelate@tweesecake.socialP 1 Reply Last reply
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                • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
                  @amir Yes. And I experienced hard criticism for even discussing a security feature in public. This, too, is a problem. Is NVAccess under funding pressure? Are they struggling to get grants, and public criticism of them is endangering that? Repeat it with me, everyone: I'm probably missing context, so I'll just have to trust that NVAccess knows things I don't.
                  pixelate@tweesecake.socialP This user is from outside of this forum
                  pixelate@tweesecake.socialP This user is from outside of this forum
                  pixelate@tweesecake.social
                  wrote last edited by
                  #8

                  @fastfinge @amir Security through obscurity isn't always the way to go. Especially where community trust is involved.

                  1 Reply Last reply
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                  • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
                    NVAccess and the slow Erosion of trust: I still believe that NVDA is the best available screen reader, and I still donate monthly. These are just a chronicle of decisions that have made me go... Huh. What? stuff.interfree.ca/2026/05/20/nvaccess-and-the-slow-erosion-of-trust.html #screenreader #nvda #a11y
                    cachondo@defcon.socialC This user is from outside of this forum
                    cachondo@defcon.socialC This user is from outside of this forum
                    cachondo@defcon.social
                    wrote last edited by
                    #9

                    @fastfinge I wish so much of this wasn't on-point.

                    * I don't have enough of an understanding of the addon store stuff to be informed, but pulling Remote into core seemed a lot of work for relatively little gain to me.
                    * the on-device description stuff was mad, given the profusion of other addons already out there and its crapness when they did work on it,
                    * and the lack of a bridge from 64 bit felt like a kick in the teeth. as you say: the move was needed, but the support for developers fell short.

                    I love NVDA and will champion it, but I do wonder about the direction and decisionmaking sometimes.

                    nvaccess@fosstodon.orgN 1 Reply Last reply
                    0
                    • cachondo@defcon.socialC cachondo@defcon.social

                      @fastfinge I wish so much of this wasn't on-point.

                      * I don't have enough of an understanding of the addon store stuff to be informed, but pulling Remote into core seemed a lot of work for relatively little gain to me.
                      * the on-device description stuff was mad, given the profusion of other addons already out there and its crapness when they did work on it,
                      * and the lack of a bridge from 64 bit felt like a kick in the teeth. as you say: the move was needed, but the support for developers fell short.

                      I love NVDA and will champion it, but I do wonder about the direction and decisionmaking sometimes.

                      nvaccess@fosstodon.orgN This user is from outside of this forum
                      nvaccess@fosstodon.orgN This user is from outside of this forum
                      nvaccess@fosstodon.org
                      wrote last edited by
                      #10

                      @cachondo @fastfinge None of it is on point, and if he'd bothered taking the time to actually ask us any of the questions up front, we would happily have cleared up any confusion.

                      fastfinge@fed.interfree.caF 1 Reply Last reply
                      0
                      • nvaccess@fosstodon.orgN nvaccess@fosstodon.org

                        @cachondo @fastfinge None of it is on point, and if he'd bothered taking the time to actually ask us any of the questions up front, we would happily have cleared up any confusion.

                        fastfinge@fed.interfree.caF This user is from outside of this forum
                        fastfinge@fed.interfree.caF This user is from outside of this forum
                        fastfinge@fed.interfree.ca
                        wrote last edited by
                        #11
                        @NVAccess @cachondo So anyone with any questions at all should ask directly and in private? That doesn’t scale. The fact you can’t point anyone to the public places where these answers can be found is even worse.
                        nvaccess@fosstodon.orgN prism@infosec.exchangeP 2 Replies Last reply
                        0
                        • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
                          @NVAccess @cachondo So anyone with any questions at all should ask directly and in private? That doesn’t scale. The fact you can’t point anyone to the public places where these answers can be found is even worse.
                          nvaccess@fosstodon.orgN This user is from outside of this forum
                          nvaccess@fosstodon.orgN This user is from outside of this forum
                          nvaccess@fosstodon.org
                          wrote last edited by
                          #12

                          @fastfinge @cachondo The fact that we have been MORE open & willing to discussin things on here than basically any other company (please, point me to a thread in which ANY company got more involved on ANY topic? I'm waiting....) All we asked was that where you believe something is a security vulnerability, you disclose that privately in the first instance. That's all, nothing more sinister. Otherwise, I really don't think you can make any kind of argument that we don't discuss things publically.

                          fastfinge@fed.interfree.caF 1 Reply Last reply
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                          • nvaccess@fosstodon.orgN nvaccess@fosstodon.org

                            @fastfinge @cachondo The fact that we have been MORE open & willing to discussin things on here than basically any other company (please, point me to a thread in which ANY company got more involved on ANY topic? I'm waiting....) All we asked was that where you believe something is a security vulnerability, you disclose that privately in the first instance. That's all, nothing more sinister. Otherwise, I really don't think you can make any kind of argument that we don't discuss things publically.

                            fastfinge@fed.interfree.caF This user is from outside of this forum
                            fastfinge@fed.interfree.caF This user is from outside of this forum
                            fastfinge@fed.interfree.ca
                            wrote last edited by
                            #13
                            @NVAccess @cachondo I think you are confused between discussion and argument. But if these things were discussed publicly, searching GitHub and groups.io didn’t turn them up. If they had, I’d have no questions and nothing to write.
                            nvaccess@fosstodon.orgN 1 Reply Last reply
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                            • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
                              @NVAccess @cachondo So anyone with any questions at all should ask directly and in private? That doesn’t scale. The fact you can’t point anyone to the public places where these answers can be found is even worse.
                              prism@infosec.exchangeP This user is from outside of this forum
                              prism@infosec.exchangeP This user is from outside of this forum
                              prism@infosec.exchange
                              wrote last edited by
                              #14

                              @fastfinge No one said that. It's an open source project, discussion happens on the issue tracker and/or mailing list. Or you can ask them here. You know this. Should NVDA have a full time public relations person to handle all concerns? Who pays for that? What priorities suffer?

                              Your piece seems somewhat premised on the idea that you must trust NVAccess in an informational vacuum. I don't think that's true at all. You could just... ask them why they did XYZ. If that answer isn't satisfactory, okay, the discussion has moved forward.

                              @cachondo @NVAccess

                              nvaccess@fosstodon.orgN fastfinge@fed.interfree.caF 2 Replies Last reply
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                              • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
                                @NVAccess @cachondo I think you are confused between discussion and argument. But if these things were discussed publicly, searching GitHub and groups.io didn’t turn them up. If they had, I’d have no questions and nothing to write.
                                nvaccess@fosstodon.orgN This user is from outside of this forum
                                nvaccess@fosstodon.orgN This user is from outside of this forum
                                nvaccess@fosstodon.org
                                wrote last edited by
                                #15

                                @fastfinge @cachondo IN your article, you yourself open with "But I'm probably missing context, so I'll just have to trust that NVAccess knows things I don't." - hence, why would you not reach out to us first to find out WHY we did things a certain way?

                                1 Reply Last reply
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                                • prism@infosec.exchangeP prism@infosec.exchange

                                  @fastfinge No one said that. It's an open source project, discussion happens on the issue tracker and/or mailing list. Or you can ask them here. You know this. Should NVDA have a full time public relations person to handle all concerns? Who pays for that? What priorities suffer?

                                  Your piece seems somewhat premised on the idea that you must trust NVAccess in an informational vacuum. I don't think that's true at all. You could just... ask them why they did XYZ. If that answer isn't satisfactory, okay, the discussion has moved forward.

                                  @cachondo @NVAccess

                                  nvaccess@fosstodon.orgN This user is from outside of this forum
                                  nvaccess@fosstodon.orgN This user is from outside of this forum
                                  nvaccess@fosstodon.org
                                  wrote last edited by
                                  #16

                                  @prism @fastfinge @cachondo Thank you. And yes, I have spent the last hour or so on this thread, and I haven't even got to half the article yet. So this HAS cost the organisation my time in doing this, when I suspect most of it could have been resolved just by asking a couple of questions first. And just to be clear, asking questions is perfectly fine. It's where they are done as public accusations of poor behaviour without first having obtained the facts that it gets frustrating

                                  fastfinge@fed.interfree.caF 1 Reply Last reply
                                  0
                                  • prism@infosec.exchangeP prism@infosec.exchange

                                    @fastfinge No one said that. It's an open source project, discussion happens on the issue tracker and/or mailing list. Or you can ask them here. You know this. Should NVDA have a full time public relations person to handle all concerns? Who pays for that? What priorities suffer?

                                    Your piece seems somewhat premised on the idea that you must trust NVAccess in an informational vacuum. I don't think that's true at all. You could just... ask them why they did XYZ. If that answer isn't satisfactory, okay, the discussion has moved forward.

                                    @cachondo @NVAccess

                                    fastfinge@fed.interfree.caF This user is from outside of this forum
                                    fastfinge@fed.interfree.caF This user is from outside of this forum
                                    fastfinge@fed.interfree.ca
                                    wrote last edited by
                                    #17
                                    @prism @cachondo @NVAccess It’s not based on that at all. It’s based on the fact that when I search the GitHub and mailing lists, as far as I can tell these discussions don’t exist.
                                    prism@infosec.exchangeP 1 Reply Last reply
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                                    • fastfinge@fed.interfree.caF fastfinge@fed.interfree.ca
                                      @prism @cachondo @NVAccess It’s not based on that at all. It’s based on the fact that when I search the GitHub and mailing lists, as far as I can tell these discussions don’t exist.
                                      prism@infosec.exchangeP This user is from outside of this forum
                                      prism@infosec.exchangeP This user is from outside of this forum
                                      prism@infosec.exchange
                                      wrote last edited by
                                      #18

                                      @fastfinge So start them. If you want to answer questions, in addition to asking them.
                                      @cachondo @NVAccess

                                      fastfinge@fed.interfree.caF 1 Reply Last reply
                                      0
                                      • prism@infosec.exchangeP prism@infosec.exchange

                                        @fastfinge So start them. If you want to answer questions, in addition to asking them.
                                        @cachondo @NVAccess

                                        fastfinge@fed.interfree.caF This user is from outside of this forum
                                        fastfinge@fed.interfree.caF This user is from outside of this forum
                                        fastfinge@fed.interfree.ca
                                        wrote last edited by
                                        #19
                                        @prism @cachondo @NVAccess Seems a bit late to discuss decisions that were already made…somewhere…by someone. Compare to the Linux kernel mailing list. If I want to know what was decided, who decided it, why they decided it, when and where, all discussion is right there. NVDA also operated this way up until the last couple years. When Michael or Jamie decided anything, the reasoning was all in public. Even if I didn’t like it, the chain of thought that got them there was fully visible.
                                        nvaccess@fosstodon.orgN 1 Reply Last reply
                                        0
                                        • nvaccess@fosstodon.orgN nvaccess@fosstodon.org

                                          @prism @fastfinge @cachondo Thank you. And yes, I have spent the last hour or so on this thread, and I haven't even got to half the article yet. So this HAS cost the organisation my time in doing this, when I suspect most of it could have been resolved just by asking a couple of questions first. And just to be clear, asking questions is perfectly fine. It's where they are done as public accusations of poor behaviour without first having obtained the facts that it gets frustrating

                                          fastfinge@fed.interfree.caF This user is from outside of this forum
                                          fastfinge@fed.interfree.caF This user is from outside of this forum
                                          fastfinge@fed.interfree.ca
                                          wrote last edited by
                                          #20
                                          @NVAccess @prism @cachondo And that can only happen when the facts aren’t already public. For an open source foundation, that is a problem in and of itself. However, I apologize for wasting your time. In future, I’ll be sure to waste just as much of your time asking questions that should have had public answers when the pull requests were first opened.
                                          nvaccess@fosstodon.orgN 2 Replies Last reply
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