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  3. The slow death of the power user.

The slow death of the power user.

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  • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

    The slow death of the power user.

    "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

    The Slow Death of the Power User — fireborn

    favicon

    (fireborn.mataroa.blog)

    #technology #tech #sustainability

    faoluin@chitter.xyzF This user is from outside of this forum
    faoluin@chitter.xyzF This user is from outside of this forum
    faoluin@chitter.xyz
    wrote last edited by
    #35

    @koen_hufkens If you need a similar analogy outside of tech, look at cars.

    1 Reply Last reply
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    • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

      @distrowatch @DrHyde "But most people don't have phones with changeable batteries."

      Anymore, that's a design choice. Not in the least inspired by wanting to sell more phones.

      distrowatch@mastodon.socialD This user is from outside of this forum
      distrowatch@mastodon.socialD This user is from outside of this forum
      distrowatch@mastodon.social
      wrote last edited by
      #36

      @koen_hufkens @DrHyde Exactly, people have largely come to accept that they can't swap batteries on a phone. People would be outraged if they were told they couldn't alter their clothing or change a tyre on their car.

      1 Reply Last reply
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      • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

        The slow death of the power user.

        "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

        The Slow Death of the Power User — fireborn

        favicon

        (fireborn.mataroa.blog)

        #technology #tech #sustainability

        C This user is from outside of this forum
        C This user is from outside of this forum
        cardinal_reinhardt@mastodon.social
        wrote last edited by
        #37

        @koen_hufkens that quote from the article affords far too much perspective to big tech companies... and if you look at what's happened in the free software world of GNOME UIs and things like that, it's clear it's more a (misguided) attempt to simplify things for the "benefit" of the user

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        • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

          The slow death of the power user.

          "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

          The Slow Death of the Power User — fireborn

          favicon

          (fireborn.mataroa.blog)

          #technology #tech #sustainability

          valen1@mstdn.socialV This user is from outside of this forum
          valen1@mstdn.socialV This user is from outside of this forum
          valen1@mstdn.social
          wrote last edited by
          #38

          @koen_hufkens As a teacher my students had absolutely no understanding of files. At one point we wanted them to put documents they made for a class in that class' folder. They couldn't understand why they would ever want to do that.

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          • R relay@relay.mycrowd.ca shared this topic
          • distrowatch@mastodon.socialD distrowatch@mastodon.social

            @DrHyde @koen_hufkens I would suggest there are two main differences in your example. First, you can probably wear clothes well without knowing much about them. You can even easily switch brands without knowing anything about weaving. This is not the case with, for instance, operating systems.

            Second, even if you don't weave or dye, you can probably sew. Or at least have a friend who can sew well enough to repair your clothes. But most people don't have phones with changeable batteries.

            drhyde@fosstodon.orgD This user is from outside of this forum
            drhyde@fosstodon.orgD This user is from outside of this forum
            drhyde@fosstodon.org
            wrote last edited by
            #39

            @distrowatch @koen_hufkens "analogy isn't perfect" shock!

            1 Reply Last reply
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            • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

              The slow death of the power user.

              "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

              The Slow Death of the Power User — fireborn

              favicon

              (fireborn.mataroa.blog)

              #technology #tech #sustainability

              colorfulceleste@bark.lgbtC This user is from outside of this forum
              colorfulceleste@bark.lgbtC This user is from outside of this forum
              colorfulceleste@bark.lgbt
              wrote last edited by
              #40

              @koen_hufkens Definitely really well put. I've personally noticed this with websites and working with them, as they are so large for no particular reason. Abstractions built upon abstractions of frameworks, to the point where using the vanilla JavaScript APIs may as well be a cardinal sin.

              And to top it all off, it isn't even necessary for JavaScript to be as present for most sites. News sites with all their advertising partners seem to be the most egregious example of this, with some sites having several MB of just pure JavaScript.

              1 Reply Last reply
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              • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

                The slow death of the power user.

                "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

                The Slow Death of the Power User — fireborn

                favicon

                (fireborn.mataroa.blog)

                #technology #tech #sustainability

                dendrobatus_azureus@flipping.rocksD This user is from outside of this forum
                dendrobatus_azureus@flipping.rocksD This user is from outside of this forum
                dendrobatus_azureus@flipping.rocks
                wrote last edited by
                #41

                Thank you for sharing this valuable information

                🦋💙❤️💋#Lobi 💙💕🌹💐💙🦋

                @koen_hufkens

                1 Reply Last reply
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                • tallsimon@mstdn.caT tallsimon@mstdn.ca

                  @koen_hufkens I saw a neat hiring trick once: an ISP had hidden the instructions on finding the job application in DNS TXT records. Without modest DNS and a few other networking skills you didn't get to even apply.

                  I might have to resort to that if the "power user" situation is as bad as the article suggests. I guess I just don't hang out with the wrong people... 🤔

                  raganwald@social.bau-ha.usR This user is from outside of this forum
                  raganwald@social.bau-ha.usR This user is from outside of this forum
                  raganwald@social.bau-ha.us
                  wrote last edited by
                  #42

                  @TallSimon @koen_hufkens The old alt.hackers newsgroup was a little like this. You needed a moderator's assent to join and post, but there were no moderators: Everyone in there had figured out how to bypass moderation.

                  Link Preview Image
                  Sam Trenholme's webpage

                  favicon

                  (www.samiam.org)

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                  • gordoooo_z@hachyderm.ioG gordoooo_z@hachyderm.io

                    @TallSimon @koen_hufkens I saw something similar done for a web developer position. It looked like the application page (linked from one of the big job boards. Probably Monster; this was well before Indeed or ZipRecruiter) was broken, just a blank white page. In the end, I had to use curl to get the application. It basically filtered out people who lacked even the bare minimum curiosity required to check the source to figure out why/how this mission critical page was seemingly broken.

                    dcoderlt@ohai.socialD This user is from outside of this forum
                    dcoderlt@ohai.socialD This user is from outside of this forum
                    dcoderlt@ohai.social
                    wrote last edited by
                    #43

                    @gordoooo_z @TallSimon @koen_hufkens
                    I once saw a website where the first thing printed to the DevTools console was a message congratulating you for your curiosity, with a link to a job application page.

                    1 Reply Last reply
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                    • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

                      The slow death of the power user.

                      "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

                      The Slow Death of the Power User — fireborn

                      favicon

                      (fireborn.mataroa.blog)

                      #technology #tech #sustainability

                      dlundh@mastodon.nuD This user is from outside of this forum
                      dlundh@mastodon.nuD This user is from outside of this forum
                      dlundh@mastodon.nu
                      wrote last edited by
                      #44

                      @koen_hufkens It's this all over again: http://coding2learn.org/blog/2013/07/29/kids-cant-use-computers/
                      Look, we've had the Raspberry Pi revolution since then. We may not be in great shape but self hosting and homelabs are a thing, for those that want to step into the wilderness there's plenty of opportunity to do so.

                      1 Reply Last reply
                      0
                      • R relay@relay.infosec.exchange shared this topic
                      • orionkidder@mas.toO orionkidder@mas.to

                        @koen_hufkens Haven't read the article (yet!), but this excerpt is quite convincing.

                        FYI to all, this has a name. It's called "deskilling." It's also how we've been trained to buy pancake *mix* even though it's three ingredients and the whole point is they're very very easy to make.

                        It serves capital to slowly deskill us all to the point where we're dependent on them for *everything* rather than being able to make and fix things for ourselves and FOR EACH OTHER bc none of us is an island.

                        ireneista@adhd.irenes.spaceI This user is from outside of this forum
                        ireneista@adhd.irenes.spaceI This user is from outside of this forum
                        ireneista@adhd.irenes.space
                        wrote last edited by
                        #45

                        @OrionKidder @koen_hufkens fun fact, if you mix it yourself you can put as much vanilla as you want in it :DDD

                        saraislet@infosec.exchangeS infrapink@mastodon.ieI 2 Replies Last reply
                        0
                        • ireneista@adhd.irenes.spaceI ireneista@adhd.irenes.space

                          @OrionKidder @koen_hufkens fun fact, if you mix it yourself you can put as much vanilla as you want in it :DDD

                          saraislet@infosec.exchangeS This user is from outside of this forum
                          saraislet@infosec.exchangeS This user is from outside of this forum
                          saraislet@infosec.exchange
                          wrote last edited by
                          #46

                          @ireneista @OrionKidder @koen_hufkens that's true of literally anything

                          You can add vanilla to anything to make it more delicious, even to vanilla itself!

                          ireneista@adhd.irenes.spaceI 1 Reply Last reply
                          0
                          • saraislet@infosec.exchangeS saraislet@infosec.exchange

                            @ireneista @OrionKidder @koen_hufkens that's true of literally anything

                            You can add vanilla to anything to make it more delicious, even to vanilla itself!

                            ireneista@adhd.irenes.spaceI This user is from outside of this forum
                            ireneista@adhd.irenes.spaceI This user is from outside of this forum
                            ireneista@adhd.irenes.space
                            wrote last edited by
                            #47

                            @saraislet @OrionKidder @koen_hufkens yes indeed!

                            1 Reply Last reply
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                            • orionkidder@mas.toO orionkidder@mas.to

                              @koen_hufkens Haven't read the article (yet!), but this excerpt is quite convincing.

                              FYI to all, this has a name. It's called "deskilling." It's also how we've been trained to buy pancake *mix* even though it's three ingredients and the whole point is they're very very easy to make.

                              It serves capital to slowly deskill us all to the point where we're dependent on them for *everything* rather than being able to make and fix things for ourselves and FOR EACH OTHER bc none of us is an island.

                              photo55@mastodon.socialP This user is from outside of this forum
                              photo55@mastodon.socialP This user is from outside of this forum
                              photo55@mastodon.social
                              wrote last edited by
                              #48

                              @OrionKidder @koen_hufkens
                              Do you still get to add the egg, to give you a feeling you made something?
                              Or has that been discarded now.

                              1 Reply Last reply
                              0
                              • orionkidder@mas.toO orionkidder@mas.to

                                @koen_hufkens Haven't read the article (yet!), but this excerpt is quite convincing.

                                FYI to all, this has a name. It's called "deskilling." It's also how we've been trained to buy pancake *mix* even though it's three ingredients and the whole point is they're very very easy to make.

                                It serves capital to slowly deskill us all to the point where we're dependent on them for *everything* rather than being able to make and fix things for ourselves and FOR EACH OTHER bc none of us is an island.

                                wyatt_h_knott@mstdn.socialW This user is from outside of this forum
                                wyatt_h_knott@mstdn.socialW This user is from outside of this forum
                                wyatt_h_knott@mstdn.social
                                wrote last edited by
                                #49

                                @OrionKidder @koen_hufkens It's not *just* deskilling to increase dependence. Pancake mix USED to have just three ingredients. Now it has at least 7, some of which add bulk, prevent caking, and act as preservatives because of the need to package and ship it to you. So not only do you lose skills, you get a deliberately worse product with a higher profit margin for them.

                                Ed: Which, I forgot to add, creates a differentiated product which is amenable to marketing, increasing demand and profits.

                                pthane@toot.walesP johnzajac@dice.campJ 2 Replies Last reply
                                0
                                • orionkidder@mas.toO orionkidder@mas.to

                                  @koen_hufkens Haven't read the article (yet!), but this excerpt is quite convincing.

                                  FYI to all, this has a name. It's called "deskilling." It's also how we've been trained to buy pancake *mix* even though it's three ingredients and the whole point is they're very very easy to make.

                                  It serves capital to slowly deskill us all to the point where we're dependent on them for *everything* rather than being able to make and fix things for ourselves and FOR EACH OTHER bc none of us is an island.

                                  natz_b@mastodon.socialN This user is from outside of this forum
                                  natz_b@mastodon.socialN This user is from outside of this forum
                                  natz_b@mastodon.social
                                  wrote last edited by
                                  #50

                                  @OrionKidder @koen_hufkens not just in technology either; pharmaceuticals, for example are still made with plant extracts but people see the common plants that heal us as weeds to be exterminated. And have you tried to source spare parts for broken electricals recently? It’s cheaper to just buy a new one - you don’t need a screwdriver any more; just an Amazon account.

                                  The solution? Make, repair, support people to keep skills alive.

                                  #AntiCapitalism #Enshitification #SolarPunk #RepairCafe

                                  petergray@mastodon.greenP 1 Reply Last reply
                                  0
                                  • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

                                    The slow death of the power user.

                                    "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

                                    The Slow Death of the Power User — fireborn

                                    favicon

                                    (fireborn.mataroa.blog)

                                    #technology #tech #sustainability

                                    gyrosgeier@hachyderm.ioG This user is from outside of this forum
                                    gyrosgeier@hachyderm.ioG This user is from outside of this forum
                                    gyrosgeier@hachyderm.io
                                    wrote last edited by
                                    #51

                                    @koen_hufkens in the old days, the word "power user" referred to those who had user interface (but not internals) knowledge, and that was already part of the problem, because these people were dependent on a particular ecosystem and their skills weren't transferable.

                                    Creating these "power users" was the goal of anyone wanting to create a lock-in effect.

                                    1 Reply Last reply
                                    0
                                    • natz_b@mastodon.socialN natz_b@mastodon.social

                                      @OrionKidder @koen_hufkens not just in technology either; pharmaceuticals, for example are still made with plant extracts but people see the common plants that heal us as weeds to be exterminated. And have you tried to source spare parts for broken electricals recently? It’s cheaper to just buy a new one - you don’t need a screwdriver any more; just an Amazon account.

                                      The solution? Make, repair, support people to keep skills alive.

                                      #AntiCapitalism #Enshitification #SolarPunk #RepairCafe

                                      petergray@mastodon.greenP This user is from outside of this forum
                                      petergray@mastodon.greenP This user is from outside of this forum
                                      petergray@mastodon.green
                                      wrote last edited by
                                      #52

                                      @natz_b @OrionKidder @koen_hufkens Where possible, grow your own food (and share surpluses.)

                                      One of the most radical acts.

                                      1 Reply Last reply
                                      0
                                      • wyatt_h_knott@mstdn.socialW wyatt_h_knott@mstdn.social

                                        @OrionKidder @koen_hufkens It's not *just* deskilling to increase dependence. Pancake mix USED to have just three ingredients. Now it has at least 7, some of which add bulk, prevent caking, and act as preservatives because of the need to package and ship it to you. So not only do you lose skills, you get a deliberately worse product with a higher profit margin for them.

                                        Ed: Which, I forgot to add, creates a differentiated product which is amenable to marketing, increasing demand and profits.

                                        pthane@toot.walesP This user is from outside of this forum
                                        pthane@toot.walesP This user is from outside of this forum
                                        pthane@toot.wales
                                        wrote last edited by
                                        #53

                                        @wyatt_h_knott @OrionKidder @koen_hufkens See also bread. It's a faff making your own which is why we had neighborhood bakeries that made great bread daily. Now we get supermarket bread made hundreds of miles away laden with preservatives to withstand long distance transport, have a long shelf life in store and still seem 'fresh' several days after purchase.

                                        1 Reply Last reply
                                        0
                                        • koen_hufkens@mastodon.socialK koen_hufkens@mastodon.social

                                          The slow death of the power user.

                                          "This isn’t an accident. This is the result of two decades of deliberate, calculated effort by the largest technology companies on earth to turn users into consumers, instruments into appliances, and technical literacy into a niche hobby for weirdos. They succeeded beyond their wildest expectations"

                                          The Slow Death of the Power User — fireborn

                                          favicon

                                          (fireborn.mataroa.blog)

                                          #technology #tech #sustainability

                                          pthane@toot.walesP This user is from outside of this forum
                                          pthane@toot.walesP This user is from outside of this forum
                                          pthane@toot.wales
                                          wrote last edited by
                                          #54

                                          @koen_hufkens A decade ago I was a local councillor with an idea for a tourist app for our town. A local university had a scheme to pair small businesses or public services with computer students so they got some real -life experience. Our student made a demo app that used Google maps but the uni had an out of date licence for development work so the app wouldn't work properly on newer phones. I suggested he use OSM. He was horrified, open source wasn't on the curriculum.

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