@Laukidh Even when it is on a mom and pop store, everyone involved deserves for an escalation level lower than a lawsuit to be made available. Which is why I brought up the auditor option. A health inspector is going to have more options than "fine a buisness", "close a buisness" or "do nothing". They can also answer questions and hold a dialog or offer resources if it's clear that the people running the buisness are actively trying to do things right, but have gotten something wrong.Where is the equivilant accessability inspector? We also have food grades of A, B and C - A being the best and most commom, but B being good enough for a buisness to keep running without much penalty as they work to address the issues.Where is our B grade option for the ADA? Because the likely cherrypicked story from the article absolutely described a B grade buisness. Scales too high? Reasonable complaint that needs fixing, but not a crisis. Reserved space next to parking lot large enough to be used but doesn't pass the measure test? I mean worth noting but not a huge deal. Customers in wheelchairs easily navigating technically too small isles? Again, minor issue.
L
