CIRCLE WITH A DOT

@portlandia999 @thunderbird I'll let our protocol developers know about your issue and we will try to investigate.

Please, let me know if anything changes.
Thanks for engaging with us!

@portlandia999 @thunderbird I'm sure you know this already, but just in case, Thunderbird development is independent from the general Mozilla push for AI.
We're not adding any AI features in Thunderbird and we're not planning to do that.
Maybe add-ons in the future, but just for those users that want to experiment with it.

Anyway, I would love to help you fix your issues since we want to improve support for Outlook inboxes.

Let me know if you feel comfortable reporting a bug.
Cheers

@theron29 @thunderbird We support EWS since late last year, so NASA really has no excuses

@portlandia999 @thunderbird oh, I'm sorry you're experiencing issues.
Would you mind reporting the bug in bugzilla, or sending me a message directly?
Betterbird is a soft fork of Thunderbird, so the protocol code is exactly the same.
It might be that your problem was solved when setting up a new profile in Betterbird for different reasons, but I would love to investigate and solve your problem, so you can come back and not use a less secure version of Thunderbird