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CIRCLE WITH A DOT

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  4. It is depressing if someone experiences hate on here, especially if it puts them off using this place.

It is depressing if someone experiences hate on here, especially if it puts them off using this place.

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  • feditips@social.growyourown.servicesF feditips@social.growyourown.services

    It is depressing if someone experiences hate on here, especially if it puts them off using this place.

    I follow people that regularly raise these issues, to hear how bad it is and what the causes are.

    Five things seem to come up most often:

    - Lack of representation in software design
    - Users not being able to control who can reply to their posts
    - Moderation being reactive rather than proactive
    - Allowlists vs blocklists
    - Cultural problems

    Let's look closer...

    🧵 Thread - Part 1 of 7

    feditips@social.growyourown.servicesF This user is from outside of this forum
    feditips@social.growyourown.servicesF This user is from outside of this forum
    feditips@social.growyourown.services
    wrote last edited by
    #2

    - Lack of representation in software design.

    Most FOSS is made by whoever is able to spare unpaid work and has the right tech skills to build it.

    This often leaves FOSS devs under-resourced and thankless, rationing their time to deal with an avalanche of reported issues, prioritising what to fix with very limited resources.

    If there was better representation of vulnerable groups during this prioritisation process, it might lead to better safety tools in software.

    🧵 Thread - Part 2 of 7

    feditips@social.growyourown.servicesF woozle@toot.catW 2 Replies Last reply
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    0
    • feditips@social.growyourown.servicesF feditips@social.growyourown.services

      - Lack of representation in software design.

      Most FOSS is made by whoever is able to spare unpaid work and has the right tech skills to build it.

      This often leaves FOSS devs under-resourced and thankless, rationing their time to deal with an avalanche of reported issues, prioritising what to fix with very limited resources.

      If there was better representation of vulnerable groups during this prioritisation process, it might lead to better safety tools in software.

      🧵 Thread - Part 2 of 7

      feditips@social.growyourown.servicesF This user is from outside of this forum
      feditips@social.growyourown.servicesF This user is from outside of this forum
      feditips@social.growyourown.services
      wrote last edited by
      #3

      - Users not being able to control who can reply to their posts

      The Fediverse having thousands of independent servers is one of its greatest strengths (https://fedi.tips/why-is-the-fediverse-on-so-many-separate-servers) but also causes whack-a-mole problems when trying to block hate.

      If users could pre-emptively restrict who can reply to their post, e.g. followers-only, this would prevent hatemongers from random unblocked servers posting nasty replies.

      Github users can vote for this at https://github.com/mastodon/mastodon/issues/14762

      🧵 Thread - Part 3 of 7

      feditips@social.growyourown.servicesF julian@fietkau.socialJ nlupo@amikejo.xyzN 3 Replies Last reply
      0
      • feditips@social.growyourown.servicesF feditips@social.growyourown.services

        - Users not being able to control who can reply to their posts

        The Fediverse having thousands of independent servers is one of its greatest strengths (https://fedi.tips/why-is-the-fediverse-on-so-many-separate-servers) but also causes whack-a-mole problems when trying to block hate.

        If users could pre-emptively restrict who can reply to their post, e.g. followers-only, this would prevent hatemongers from random unblocked servers posting nasty replies.

        Github users can vote for this at https://github.com/mastodon/mastodon/issues/14762

        🧵 Thread - Part 3 of 7

        feditips@social.growyourown.servicesF This user is from outside of this forum
        feditips@social.growyourown.servicesF This user is from outside of this forum
        feditips@social.growyourown.services
        wrote last edited by
        #4

        - Moderation being reactive rather than proactive

        Mastodon moderation currently relies on reports of bad behaviour: something bad happens, someone reports it to moderators.

        If there was a system to automatically alert moderators to certain keywords, they could respond much more quickly to hate posts (and spam and many other problems too).

        The mods would still be human, they would just be alerted more quickly.

        Github users can vote for this at https://github.com/mastodon/mastodon/issues/21306

        🧵 Thread - Part 4 of 7

        feditips@social.growyourown.servicesF david@tech.lgbtD shadowjonathan@tech.lgbtS nlupo@amikejo.xyzN 4 Replies Last reply
        1
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        • feditips@social.growyourown.servicesF feditips@social.growyourown.services

          - Moderation being reactive rather than proactive

          Mastodon moderation currently relies on reports of bad behaviour: something bad happens, someone reports it to moderators.

          If there was a system to automatically alert moderators to certain keywords, they could respond much more quickly to hate posts (and spam and many other problems too).

          The mods would still be human, they would just be alerted more quickly.

          Github users can vote for this at https://github.com/mastodon/mastodon/issues/21306

          🧵 Thread - Part 4 of 7

          feditips@social.growyourown.servicesF This user is from outside of this forum
          feditips@social.growyourown.servicesF This user is from outside of this forum
          feditips@social.growyourown.services
          wrote last edited by
          #5

          - Allowlists vs blocklists

          By default a server federates with all other servers, unless a server is on their defederation blocklist. (Masto admins can find out more at https://fedi.tips/how-to-defederate-fediblock-a-server-on-mastodon ).

          This is ok if you want to communicate with as many people as possible, but can cause problems if you're targeted by hate.

          Admins who need to prioritise safety over connectivity may want to consider allowlists instead of blocklists. More info at https://fedi.tips/creating-an-isolated-server

          🧵 Thread - Part 5 of 7

          feditips@social.growyourown.servicesF 1 Reply Last reply
          1
          0
          • feditips@social.growyourown.servicesF feditips@social.growyourown.services

            - Allowlists vs blocklists

            By default a server federates with all other servers, unless a server is on their defederation blocklist. (Masto admins can find out more at https://fedi.tips/how-to-defederate-fediblock-a-server-on-mastodon ).

            This is ok if you want to communicate with as many people as possible, but can cause problems if you're targeted by hate.

            Admins who need to prioritise safety over connectivity may want to consider allowlists instead of blocklists. More info at https://fedi.tips/creating-an-isolated-server

            🧵 Thread - Part 5 of 7

            feditips@social.growyourown.servicesF This user is from outside of this forum
            feditips@social.growyourown.servicesF This user is from outside of this forum
            feditips@social.growyourown.services
            wrote last edited by
            #6

            - Cultural problems

            The culture of a platform is so all-encompassing that it can feel like there's nothing that can be done to change it.

            Perhaps there is at least one thing you can do to help though: Listen to a member of a vulnerable group if they find this place unfriendly. Bite your lip if you feel like trying to convince them otherwise.

            Listening should make problems clearer and change easier. (This is also a strong reason for diversity in software development.)

            🧵 Thread - Part 6 of 7

            feditips@social.growyourown.servicesF woof@fedi.aria.dogW 2 Replies Last reply
            0
            • feditips@social.growyourown.servicesF feditips@social.growyourown.services

              - Cultural problems

              The culture of a platform is so all-encompassing that it can feel like there's nothing that can be done to change it.

              Perhaps there is at least one thing you can do to help though: Listen to a member of a vulnerable group if they find this place unfriendly. Bite your lip if you feel like trying to convince them otherwise.

              Listening should make problems clearer and change easier. (This is also a strong reason for diversity in software development.)

              🧵 Thread - Part 6 of 7

              feditips@social.growyourown.servicesF This user is from outside of this forum
              feditips@social.growyourown.servicesF This user is from outside of this forum
              feditips@social.growyourown.services
              wrote last edited by
              #7

              p.s. Admins should try activating Secure Mode

              Secure Mode (aka Authorized Fetch) is a setting on Mastodon that admins can activate which makes blocks MUCH more effective.

              It's off by default due to historical technical issues, but it works really well nowadays. I'd highly recommend admins at least try it, more info at https://fedi.tips/authorized-fetch

              (It had a reputation for affecting compatibility and resources, but at least on my server it has run totally fine for years.)

              🧵 Thread - Part 7 of 7

              woozle@toot.catW 1 Reply Last reply
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              • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                - Moderation being reactive rather than proactive

                Mastodon moderation currently relies on reports of bad behaviour: something bad happens, someone reports it to moderators.

                If there was a system to automatically alert moderators to certain keywords, they could respond much more quickly to hate posts (and spam and many other problems too).

                The mods would still be human, they would just be alerted more quickly.

                Github users can vote for this at https://github.com/mastodon/mastodon/issues/21306

                🧵 Thread - Part 4 of 7

                david@tech.lgbtD This user is from outside of this forum
                david@tech.lgbtD This user is from outside of this forum
                david@tech.lgbt
                wrote last edited by
                #8

                @FediTips We participated in some discussions regarding proactive moderation. Most of them were about the use of AI tools.

                What seems to be missed by most of the folks building moderation tools is something so basic: let us set a few terms that are worth looking at in our own instances, and automatically flag them for review.

                If we can automatically hide terms that we don't want to see, we should also be able to automatically flag them for review!

                1 Reply Last reply
                0
                • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                  - Moderation being reactive rather than proactive

                  Mastodon moderation currently relies on reports of bad behaviour: something bad happens, someone reports it to moderators.

                  If there was a system to automatically alert moderators to certain keywords, they could respond much more quickly to hate posts (and spam and many other problems too).

                  The mods would still be human, they would just be alerted more quickly.

                  Github users can vote for this at https://github.com/mastodon/mastodon/issues/21306

                  🧵 Thread - Part 4 of 7

                  shadowjonathan@tech.lgbtS This user is from outside of this forum
                  shadowjonathan@tech.lgbtS This user is from outside of this forum
                  shadowjonathan@tech.lgbt
                  wrote last edited by
                  #9

                  @FediTips oh hello

                  1 Reply Last reply
                  0
                  • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                    - Users not being able to control who can reply to their posts

                    The Fediverse having thousands of independent servers is one of its greatest strengths (https://fedi.tips/why-is-the-fediverse-on-so-many-separate-servers) but also causes whack-a-mole problems when trying to block hate.

                    If users could pre-emptively restrict who can reply to their post, e.g. followers-only, this would prevent hatemongers from random unblocked servers posting nasty replies.

                    Github users can vote for this at https://github.com/mastodon/mastodon/issues/14762

                    🧵 Thread - Part 3 of 7

                    julian@fietkau.socialJ This user is from outside of this forum
                    julian@fietkau.socialJ This user is from outside of this forum
                    julian@fietkau.social
                    wrote last edited by
                    #10

                    @FediTips Re: reply controls.

                    GoToSocial came up with a way (https://docs.gotosocial.org/en/latest/federation/interaction_controls/) to do this. It doesn't “solve” malicious servers, but it lets benevolent servers honor each other's inhabitants' wishes.

                    I'm drafting a “Fediverse Enhancement Proposal” document to make it easier for other projects to join GTS. It's progressing, but I have day job stuff etc. It might help to add a few collaborators.

                    Anyone comfortable w/ technical specs similar to this https://fediverse.codeberg.page/fep/fep/044f/ & want to help?

                    julian@fietkau.socialJ 1 Reply Last reply
                    0
                    • julian@fietkau.socialJ julian@fietkau.social

                      @FediTips Re: reply controls.

                      GoToSocial came up with a way (https://docs.gotosocial.org/en/latest/federation/interaction_controls/) to do this. It doesn't “solve” malicious servers, but it lets benevolent servers honor each other's inhabitants' wishes.

                      I'm drafting a “Fediverse Enhancement Proposal” document to make it easier for other projects to join GTS. It's progressing, but I have day job stuff etc. It might help to add a few collaborators.

                      Anyone comfortable w/ technical specs similar to this https://fediverse.codeberg.page/fep/fep/044f/ & want to help?

                      julian@fietkau.socialJ This user is from outside of this forum
                      julian@fietkau.socialJ This user is from outside of this forum
                      julian@fietkau.social
                      wrote last edited by
                      #11

                      @FediTips A few people I know have been passionate about this. @stefan, @onepict, @benpate? No pressure at all, just offering an open door.

                      stefan@stefanbohacek.onlineS benpate@mastodon.socialB 2 Replies Last reply
                      0
                      • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                        - Cultural problems

                        The culture of a platform is so all-encompassing that it can feel like there's nothing that can be done to change it.

                        Perhaps there is at least one thing you can do to help though: Listen to a member of a vulnerable group if they find this place unfriendly. Bite your lip if you feel like trying to convince them otherwise.

                        Listening should make problems clearer and change easier. (This is also a strong reason for diversity in software development.)

                        🧵 Thread - Part 6 of 7

                        woof@fedi.aria.dogW This user is from outside of this forum
                        woof@fedi.aria.dogW This user is from outside of this forum
                        woof@fedi.aria.dog
                        wrote last edited by
                        #12

                        @FediTips lol, reply guys mansplaining to trans women why they’re an ally then calling them white when they’re poc is mastodon culture, nothing makes a mastodon liberal fume faster than having to listen to the minorities he talks over

                        Watch a guy make an angry reply to my post

                        1 Reply Last reply
                        0
                        • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                          - Lack of representation in software design.

                          Most FOSS is made by whoever is able to spare unpaid work and has the right tech skills to build it.

                          This often leaves FOSS devs under-resourced and thankless, rationing their time to deal with an avalanche of reported issues, prioritising what to fix with very limited resources.

                          If there was better representation of vulnerable groups during this prioritisation process, it might lead to better safety tools in software.

                          🧵 Thread - Part 2 of 7

                          woozle@toot.catW This user is from outside of this forum
                          woozle@toot.catW This user is from outside of this forum
                          woozle@toot.cat
                          wrote last edited by
                          #13

                          @FediTips I've been quietly ranting along similar lines for awhile now: Software Uprising

                          1 Reply Last reply
                          0
                          • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                            p.s. Admins should try activating Secure Mode

                            Secure Mode (aka Authorized Fetch) is a setting on Mastodon that admins can activate which makes blocks MUCH more effective.

                            It's off by default due to historical technical issues, but it works really well nowadays. I'd highly recommend admins at least try it, more info at https://fedi.tips/authorized-fetch

                            (It had a reputation for affecting compatibility and resources, but at least on my server it has run totally fine for years.)

                            🧵 Thread - Part 7 of 7

                            woozle@toot.catW This user is from outside of this forum
                            woozle@toot.catW This user is from outside of this forum
                            woozle@toot.cat
                            wrote last edited by
                            #14

                            @FediTips I would also very much like the ability to (a) share my blocklists via API, and (b) automatically or semi-automatically implement blocks from trusted instances. (Each instance could be automatic or manual-verification, but there'd be a notification for admins either way.)

                            Whenever I propose this, someone always says it would lead to problems -- but I have yet to see a good argument for how.

                            1 Reply Last reply
                            0
                            • julian@fietkau.socialJ julian@fietkau.social

                              @FediTips A few people I know have been passionate about this. @stefan, @onepict, @benpate? No pressure at all, just offering an open door.

                              stefan@stefanbohacek.onlineS This user is from outside of this forum
                              stefan@stefanbohacek.onlineS This user is from outside of this forum
                              stefan@stefanbohacek.online
                              wrote last edited by
                              #15

                              @julian Thank you for taking this up!

                              I don't really have any experience with writing technical proposals, and my understanding of ActivityPub is not super deep.

                              But you are right, this is something I would really love to see implemented by more fediverse platforms, especially Mastodon.

                              What would be the best way to help here?

                              @FediTips @onepict @benpate

                              julian@fietkau.socialJ 1 Reply Last reply
                              0
                              • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                                It is depressing if someone experiences hate on here, especially if it puts them off using this place.

                                I follow people that regularly raise these issues, to hear how bad it is and what the causes are.

                                Five things seem to come up most often:

                                - Lack of representation in software design
                                - Users not being able to control who can reply to their posts
                                - Moderation being reactive rather than proactive
                                - Allowlists vs blocklists
                                - Cultural problems

                                Let's look closer...

                                🧵 Thread - Part 1 of 7

                                growfediverse@dillyofapickle.comG This user is from outside of this forum
                                growfediverse@dillyofapickle.comG This user is from outside of this forum
                                growfediverse@dillyofapickle.com
                                wrote last edited by
                                #16

                                @FediTips Friendica, and I think Hubzilla also, have followers only functionality already. So it's definitely possible to do in other ActivityPub projects.

                                Projects focused on maximizing "growth" hate follower only functionality though. (Which I've never understood because the biggest social network on the planet, dwarfing others combined, has followers only as a core feature)

                                1 Reply Last reply
                                0
                                • stefan@stefanbohacek.onlineS stefan@stefanbohacek.online

                                  @julian Thank you for taking this up!

                                  I don't really have any experience with writing technical proposals, and my understanding of ActivityPub is not super deep.

                                  But you are right, this is something I would really love to see implemented by more fediverse platforms, especially Mastodon.

                                  What would be the best way to help here?

                                  @FediTips @onepict @benpate

                                  julian@fietkau.socialJ This user is from outside of this forum
                                  julian@fietkau.socialJ This user is from outside of this forum
                                  julian@fietkau.social
                                  wrote last edited by
                                  #17

                                  @stefan The GTS docs already do a good job covering most implementation details. (Which is why I was hoping this could be done with a glorified copy&paste, oh well. 😅) But there are actually some loadbearing TBDs still in there, so there is architectural work to do, plus sections on consequences & limitations, UI recommendations and such.

                                  As we speak it's a solo effort, so if we get a few people together, I guess we start a chat room and a shared live document. 🙂

                                  @FediTips @onepict @benpate

                                  1 Reply Last reply
                                  0
                                  • julian@fietkau.socialJ julian@fietkau.social

                                    @FediTips A few people I know have been passionate about this. @stefan, @onepict, @benpate? No pressure at all, just offering an open door.

                                    benpate@mastodon.socialB This user is from outside of this forum
                                    benpate@mastodon.socialB This user is from outside of this forum
                                    benpate@mastodon.social
                                    wrote last edited by
                                    #18

                                    Hey, thanks for pulling me into this discussion 🤠

                                    I loved this FediTips article, and everything it advocates - especially issues of representation and culture here.

                                    I have some opinions on reply controls and moderation, but I've been mostly a follower on the existing FEPs

                                    I think @julian@community.nodebb.org is probably the leader on this topic.

                                    If there's somewhere I can add, please let me know and I'm happy to help out.

                                    @julian@fietkau.social @FediTips @stefan @onepict

                                    1 Reply Last reply
                                    0
                                    • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                                      - Users not being able to control who can reply to their posts

                                      The Fediverse having thousands of independent servers is one of its greatest strengths (https://fedi.tips/why-is-the-fediverse-on-so-many-separate-servers) but also causes whack-a-mole problems when trying to block hate.

                                      If users could pre-emptively restrict who can reply to their post, e.g. followers-only, this would prevent hatemongers from random unblocked servers posting nasty replies.

                                      Github users can vote for this at https://github.com/mastodon/mastodon/issues/14762

                                      🧵 Thread - Part 3 of 7

                                      nlupo@amikejo.xyzN This user is from outside of this forum
                                      nlupo@amikejo.xyzN This user is from outside of this forum
                                      nlupo@amikejo.xyz
                                      wrote last edited by
                                      #19

                                      @FediTips #GoToSocial already has this.

                                      1 Reply Last reply
                                      0
                                      • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                                        - Moderation being reactive rather than proactive

                                        Mastodon moderation currently relies on reports of bad behaviour: something bad happens, someone reports it to moderators.

                                        If there was a system to automatically alert moderators to certain keywords, they could respond much more quickly to hate posts (and spam and many other problems too).

                                        The mods would still be human, they would just be alerted more quickly.

                                        Github users can vote for this at https://github.com/mastodon/mastodon/issues/21306

                                        🧵 Thread - Part 4 of 7

                                        nlupo@amikejo.xyzN This user is from outside of this forum
                                        nlupo@amikejo.xyzN This user is from outside of this forum
                                        nlupo@amikejo.xyz
                                        wrote last edited by
                                        #20

                                        @FediTips That's an interesting idea, but it must be very cleverly made, because there are many ways to circumvent any pattern filter.

                                        1 Reply Last reply
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