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  3. Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev.

Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev.

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  • kkarhan@jorts.horseK kkarhan@jorts.horse

    @nixCraft And to add insult to injury: One cannot get new #OnPremise #licensing for these products!

    • I hope @EUCommission do ban this shite or ban #Atlassian across the #EU for violating #GDPR.
      • Cuz only #accountability and #consequences can help!
    neil_h@ohai.socialN This user is from outside of this forum
    neil_h@ohai.socialN This user is from outside of this forum
    neil_h@ohai.social
    wrote last edited by
    #13

    @kkarhan @nixCraft no, you can't. We were forced into cloud use a two or three years back, since our company certification requires up-to-date software and hardware. Not that Atlassian would have fallen under that scope, but the server it needed to run on did.

    kkarhan@jorts.horseK 1 Reply Last reply
    0
    • nixcraft@mastodon.socialN nixcraft@mastodon.social

      Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev. The change affects roughly 300,000 customers; metadata collection is mandatory for Free, Standard, and Premium tiers and cannot be opted out on those plans. https://letsdatascience.com/news/atlassian-enables-default-data-collection-to-train-ai-f71343d8

      neil_h@ohai.socialN This user is from outside of this forum
      neil_h@ohai.socialN This user is from outside of this forum
      neil_h@ohai.social
      wrote last edited by
      #14

      @nixCraft any info when and if this is planned for EU customers who have to conform to GDPA? Especially if they were promised by Atlassian to have an EU-hosted, GDPA-compliant service?

      1 Reply Last reply
      0
      • neil_h@ohai.socialN neil_h@ohai.social

        @kkarhan @nixCraft no, you can't. We were forced into cloud use a two or three years back, since our company certification requires up-to-date software and hardware. Not that Atlassian would have fallen under that scope, but the server it needed to run on did.

        kkarhan@jorts.horseK This user is from outside of this forum
        kkarhan@jorts.horseK This user is from outside of this forum
        kkarhan@jorts.horse
        wrote last edited by
        #15

        @neil_h @nixCraft WTF!?

        And #Atlassian refused to provide updates so it could be migrated to a more up-to-date system?

        neil_h@ohai.socialN 1 Reply Last reply
        0
        • nixcraft@mastodon.socialN nixcraft@mastodon.social

          Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev. The change affects roughly 300,000 customers; metadata collection is mandatory for Free, Standard, and Premium tiers and cannot be opted out on those plans. https://letsdatascience.com/news/atlassian-enables-default-data-collection-to-train-ai-f71343d8

          cleopatro@masto.esC This user is from outside of this forum
          cleopatro@masto.esC This user is from outside of this forum
          cleopatro@masto.es
          wrote last edited by
          #16

          @nixCraft @macosas En vías de abandonar Trello definitivamente

          macosas@masto.esM 1 Reply Last reply
          0
          • nixcraft@mastodon.socialN nixcraft@mastodon.social

            Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev. The change affects roughly 300,000 customers; metadata collection is mandatory for Free, Standard, and Premium tiers and cannot be opted out on those plans. https://letsdatascience.com/news/atlassian-enables-default-data-collection-to-train-ai-f71343d8

            npars01@mstdn.socialN This user is from outside of this forum
            npars01@mstdn.socialN This user is from outside of this forum
            npars01@mstdn.social
            wrote last edited by
            #17

            @nixCraft

            "Cannot opt out" AI software for customers, creates yet another business to ditch.

            MSN

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            Atlassian Has Lost 75% From Its Peak. Is TEAM Stock Finally a Buy?

            Atlassian has lost 75% from its 2021 peak and trades where it did in 2018, despite generating $5.2 billion in annual revenue growing at around 20% a year. The bear case is that AI makes Jira obsolete. The bull case is that AI makes Jira indispensable. With Q3 earnings due April 30, the answer is about to get clearer.

            favicon

            TIKR.com (www.tikr.com)

            If a software company dictates to its customers the degree of privacy & confidentiality they're permitted to retain, it is time to cancel a licensing contract.

            Oracle is losing money over its AI spyware & getting sued
            https://slate.com/technology/2026/03/iran-ai-cbs-oracle-larry-ellison-paramount-warner-bros-trump.html

            Link Preview Image
            Larry Ellison's latest craze: Vectorizing all the customers

            Comment: Oracle slurps your data whether you like it or not... for the good and bad of the planet

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            Oracle Stock Down 14%. Why Higher Risk Makes $ORCL A Sell

            With relatively tepid growth, rising debt, an increasing cash burn rate, soaring capex and reliance on money-losing OpenAI, $ORCL has not earned its premium valuation.

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            ORCL Shareholder Alert: Oracle Corporation Securities Class Action Lawsuit Investors With Losses May Join -- The Gross Law Firm

            /PRNewswire/ -- The Gross Law Firm issues the following notice to shareholders of Oracle Corporation (NYSE: ORCL). Shareholders who purchased shares of ORCL...

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            1/

            npars01@mstdn.socialN 1 Reply Last reply
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            • kkarhan@jorts.horseK kkarhan@jorts.horse

              @neil_h @nixCraft WTF!?

              And #Atlassian refused to provide updates so it could be migrated to a more up-to-date system?

              neil_h@ohai.socialN This user is from outside of this forum
              neil_h@ohai.socialN This user is from outside of this forum
              neil_h@ohai.social
              wrote last edited by
              #18

              @kkarhan @nixCraft nope, no further support. Maybe it wasn't only the server it was running on, but also the software itself, too.

              No matter, no self-hosting licenses were obtainable any more. And it took our CTO weeks of persistent enquiries to find out whether they would provide a GDPA (DSGVO) compliant service.

              Only once we got that did we decide to renew. And even then, we looked at alternatives, but none satisfied (then).

              Since then - #enshittification , basically.

              kkarhan@jorts.horseK 1 Reply Last reply
              0
              • npars01@mstdn.socialN npars01@mstdn.social

                @nixCraft

                "Cannot opt out" AI software for customers, creates yet another business to ditch.

                MSN

                favicon

                (www.msn.com)

                Link Preview Image
                Atlassian Has Lost 75% From Its Peak. Is TEAM Stock Finally a Buy?

                Atlassian has lost 75% from its 2021 peak and trades where it did in 2018, despite generating $5.2 billion in annual revenue growing at around 20% a year. The bear case is that AI makes Jira obsolete. The bull case is that AI makes Jira indispensable. With Q3 earnings due April 30, the answer is about to get clearer.

                favicon

                TIKR.com (www.tikr.com)

                If a software company dictates to its customers the degree of privacy & confidentiality they're permitted to retain, it is time to cancel a licensing contract.

                Oracle is losing money over its AI spyware & getting sued
                https://slate.com/technology/2026/03/iran-ai-cbs-oracle-larry-ellison-paramount-warner-bros-trump.html

                Link Preview Image
                Larry Ellison's latest craze: Vectorizing all the customers

                Comment: Oracle slurps your data whether you like it or not... for the good and bad of the planet

                favicon

                (www.theregister.com)

                reuters.com

                favicon

                (www.reuters.com)

                Link Preview Image
                Oracle Stock Down 14%. Why Higher Risk Makes $ORCL A Sell

                With relatively tepid growth, rising debt, an increasing cash burn rate, soaring capex and reliance on money-losing OpenAI, $ORCL has not earned its premium valuation.

                favicon

                Forbes (www.forbes.com)

                Link Preview Image
                ORCL Shareholder Alert: Oracle Corporation Securities Class Action Lawsuit Investors With Losses May Join -- The Gross Law Firm

                /PRNewswire/ -- The Gross Law Firm issues the following notice to shareholders of Oracle Corporation (NYSE: ORCL). Shareholders who purchased shares of ORCL...

                favicon

                (www.prnewswire.com)

                1/

                npars01@mstdn.socialN This user is from outside of this forum
                npars01@mstdn.socialN This user is from outside of this forum
                npars01@mstdn.social
                wrote last edited by
                #19

                2/

                Microsoft has less than 4% of its user base pay for Copilot. It's loathed.
                https://finance.yahoo.com/news/microsoft-440-billion-wipeout-investors-175614975.html

                Link Preview Image
                Microsoft Finally Revealed How Many Paying Copilot Customers It Has. The Answer Was Shocking for More Reasons Than One.

                For years, investors have tried to figure out how many users are actually paying for a product that is at the center of Microsoft's artificial intelligence strategy.

                favicon

                Yahoo Finance (finance.yahoo.com)

                Meta is also getting sued for its AI spyware
                https://www.cnbc.com/2026/03/29/metas-court-losses-spell-trouble-for-ai-research-consumer-safety.html

                Using mass layoffs, AI corporations are trying to hide that their AI initiatives are bleeding money and losing them customers & revenue.
                Stealing customer data isn't popular.
                https://www.theregister.com/2026/04/18/atlassians_new_data_collection_policy/

                Link Preview Image
                Why Atlassian Stock Fell 36% in February

                Detailed price information for Atlassian Corp (TEAM-Q) from The Globe and Mail including charting and trades.

                favicon

                The Globe and Mail (www.theglobeandmail.com)

                Just a moment...

                favicon

                (www.investing.com)

                Train an AI, layoffs ensue
                https://www.theguardian.com/technology/2026/mar/21/atlassian-cuts-layoffs-staff-now-looking-for-work-ai

                gooba42@mastodon.socialG 1 Reply Last reply
                0
                • schrotthaufen@mastodon.socialS schrotthaufen@mastodon.social

                  @NineStonesClose @nixCraft Getting out of the atlassian vendor lock-in is hard. E.g. all the workflows in jira would need to be replicated with another software that sucks even more UX wise, or doesn’t have all the features one needs, which also degrades UX. And then you’d still need to somehow export everything from confluence, and jira to import into the new tool(s). I wish migrating to something else wasn’t a royal, months spanning pain in the ass.

                  npars01@mstdn.socialN This user is from outside of this forum
                  npars01@mstdn.socialN This user is from outside of this forum
                  npars01@mstdn.social
                  wrote last edited by
                  #20

                  @schrotthaufen @NineStonesClose @nixCraft

                  Companies have a fiduciary responsibility to their customers regarding privacy & confidentiality.

                  If a vendor is threatening a customer to reveal its data to train AI for all its competitors, it's time to let Atlassian go as a vendor.

                  Link Preview Image
                  Is It Time To Reassess Atlassian (TEAM) After A 49% One-Year Share Price Fall?

                  If you are wondering whether Atlassian's current share price lines up with its underlying worth, you are not alone. This article focuses squarely on what the numbers say about value. The stock most recently closed at US$128.45, with returns of 14% decline over 7 days, 19.5% decline over 30 days, 17% decline year to date, 49.5% decline over 1 year, 13.7% decline over 3 years and 45.1% decline over 5 years, which has understandably sharpened questions about upside and risk. Recent coverage has...

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                  schrotthaufen@mastodon.socialS 1 Reply Last reply
                  0
                  • cleopatro@masto.esC cleopatro@masto.es

                    @nixCraft @macosas En vías de abandonar Trello definitivamente

                    macosas@masto.esM This user is from outside of this forum
                    macosas@masto.esM This user is from outside of this forum
                    macosas@masto.es
                    wrote last edited by
                    #21

                    @cleopatro qué manera de cargarse cosas tienen estas compañías

                    1 Reply Last reply
                    0
                    • neil_h@ohai.socialN neil_h@ohai.social

                      @kkarhan @nixCraft nope, no further support. Maybe it wasn't only the server it was running on, but also the software itself, too.

                      No matter, no self-hosting licenses were obtainable any more. And it took our CTO weeks of persistent enquiries to find out whether they would provide a GDPA (DSGVO) compliant service.

                      Only once we got that did we decide to renew. And even then, we looked at alternatives, but none satisfied (then).

                      Since then - #enshittification , basically.

                      kkarhan@jorts.horseK This user is from outside of this forum
                      kkarhan@jorts.horseK This user is from outside of this forum
                      kkarhan@jorts.horse
                      wrote last edited by
                      #22

                      @neil_h @nixCraft that's really sad, cuz #Atlassian's #SaaS offering doesn't even offer proper #Backups & #Restore, which to me is a "make or break criterion"…

                      neil_h@ohai.socialN G 2 Replies Last reply
                      0
                      • npars01@mstdn.socialN npars01@mstdn.social

                        2/

                        Microsoft has less than 4% of its user base pay for Copilot. It's loathed.
                        https://finance.yahoo.com/news/microsoft-440-billion-wipeout-investors-175614975.html

                        Link Preview Image
                        Microsoft Finally Revealed How Many Paying Copilot Customers It Has. The Answer Was Shocking for More Reasons Than One.

                        For years, investors have tried to figure out how many users are actually paying for a product that is at the center of Microsoft's artificial intelligence strategy.

                        favicon

                        Yahoo Finance (finance.yahoo.com)

                        Meta is also getting sued for its AI spyware
                        https://www.cnbc.com/2026/03/29/metas-court-losses-spell-trouble-for-ai-research-consumer-safety.html

                        Using mass layoffs, AI corporations are trying to hide that their AI initiatives are bleeding money and losing them customers & revenue.
                        Stealing customer data isn't popular.
                        https://www.theregister.com/2026/04/18/atlassians_new_data_collection_policy/

                        Link Preview Image
                        Why Atlassian Stock Fell 36% in February

                        Detailed price information for Atlassian Corp (TEAM-Q) from The Globe and Mail including charting and trades.

                        favicon

                        The Globe and Mail (www.theglobeandmail.com)

                        Just a moment...

                        favicon

                        (www.investing.com)

                        Train an AI, layoffs ensue
                        https://www.theguardian.com/technology/2026/mar/21/atlassian-cuts-layoffs-staff-now-looking-for-work-ai

                        gooba42@mastodon.socialG This user is from outside of this forum
                        gooba42@mastodon.socialG This user is from outside of this forum
                        gooba42@mastodon.social
                        wrote last edited by
                        #23

                        @Npars01 The "free" version of CoPilot is just an annoying version of Bing, the search engine everybody also hates.

                        Based on an unpleasant and borderline *totally* useless trial, who's going to pay?

                        npars01@mstdn.socialN 1 Reply Last reply
                        0
                        • npars01@mstdn.socialN npars01@mstdn.social

                          @schrotthaufen @NineStonesClose @nixCraft

                          Companies have a fiduciary responsibility to their customers regarding privacy & confidentiality.

                          If a vendor is threatening a customer to reveal its data to train AI for all its competitors, it's time to let Atlassian go as a vendor.

                          Link Preview Image
                          Is It Time To Reassess Atlassian (TEAM) After A 49% One-Year Share Price Fall?

                          If you are wondering whether Atlassian's current share price lines up with its underlying worth, you are not alone. This article focuses squarely on what the numbers say about value. The stock most recently closed at US$128.45, with returns of 14% decline over 7 days, 19.5% decline over 30 days, 17% decline year to date, 49.5% decline over 1 year, 13.7% decline over 3 years and 45.1% decline over 5 years, which has understandably sharpened questions about upside and risk. Recent coverage has...

                          favicon

                          Yahoo Finance (finance.yahoo.com)

                          schrotthaufen@mastodon.socialS This user is from outside of this forum
                          schrotthaufen@mastodon.socialS This user is from outside of this forum
                          schrotthaufen@mastodon.social
                          wrote last edited by
                          #24

                          @Npars01 @NineStonesClose @nixCraft All I’m saying is, that it takes *a lot* of effort. Most businesses either don’t care to invest the time, and resources to free themselves from vendor lock-in, or don’t have the capital to do so. If they did care, we’d see a lot more companies ditching Windows 11, as well.

                          npars01@mstdn.socialN 1 Reply Last reply
                          0
                          • kkarhan@jorts.horseK kkarhan@jorts.horse

                            @neil_h @nixCraft that's really sad, cuz #Atlassian's #SaaS offering doesn't even offer proper #Backups & #Restore, which to me is a "make or break criterion"…

                            neil_h@ohai.socialN This user is from outside of this forum
                            neil_h@ohai.socialN This user is from outside of this forum
                            neil_h@ohai.social
                            wrote last edited by
                            #25

                            @kkarhan @nixCraft we do that locally, I think, in some way. But I'm a developer, not an ops guy, so I'm not so deep in the details.

                            Yes, it's crap. And since then, I've not been happy with their products. Laggy, buttons shifting randomly from unannounced update to unannounced update, annoying CLS issues...

                            Personally, I'd love to go to an alternative, but it was hard enough to get our sales dept on board with any kind of wiki and ticket system as it was...

                            1 Reply Last reply
                            0
                            • gooba42@mastodon.socialG gooba42@mastodon.social

                              @Npars01 The "free" version of CoPilot is just an annoying version of Bing, the search engine everybody also hates.

                              Based on an unpleasant and borderline *totally* useless trial, who's going to pay?

                              npars01@mstdn.socialN This user is from outside of this forum
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                              npars01@mstdn.social
                              wrote last edited by
                              #26

                              @gooba42

                              Koch Network is funding forced user acceptance policies everywhere, disguised as attack philanthropy & tax evasion.

                              These folks have never cared about "economic mobility" except their own.

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                              Five Billionaires Pledged $1 Billion To Boost Economic Mobility Using AI

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                              The conservative think tank told prospective donors that the project was part of its work to combat antisemitism.

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                              “Attack Philanthropy”: Right-Wing Billionaire Fueled Climate Denial & Conservative Judges, Schools

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                              0
                              • schrotthaufen@mastodon.socialS schrotthaufen@mastodon.social

                                @NineStonesClose @nixCraft Getting out of the atlassian vendor lock-in is hard. E.g. all the workflows in jira would need to be replicated with another software that sucks even more UX wise, or doesn’t have all the features one needs, which also degrades UX. And then you’d still need to somehow export everything from confluence, and jira to import into the new tool(s). I wish migrating to something else wasn’t a royal, months spanning pain in the ass.

                                yacc143@mastodon.socialY This user is from outside of this forum
                                yacc143@mastodon.socialY This user is from outside of this forum
                                yacc143@mastodon.social
                                wrote last edited by
                                #27

                                @schrotthaufen
                                Ah, you do realize that using Atlasian with even one EU based employee is a legal minefield (GDPR, employment laws) that meant quite a bit of work for the chief privacy officers of Atlasian customers before, and that announcement is literally a non starter under EU law.

                                The fact that they let you opt out by passing more or off that processing of the PI is prototypical for robbing Atlasian of any A6 argument that this a necessary data @NineStonesClose @nixCraft

                                yacc143@mastodon.socialY 1 Reply Last reply
                                0
                                • yacc143@mastodon.socialY yacc143@mastodon.social

                                  @schrotthaufen
                                  Ah, you do realize that using Atlasian with even one EU based employee is a legal minefield (GDPR, employment laws) that meant quite a bit of work for the chief privacy officers of Atlasian customers before, and that announcement is literally a non starter under EU law.

                                  The fact that they let you opt out by passing more or off that processing of the PI is prototypical for robbing Atlasian of any A6 argument that this a necessary data @NineStonesClose @nixCraft

                                  yacc143@mastodon.socialY This user is from outside of this forum
                                  yacc143@mastodon.socialY This user is from outside of this forum
                                  yacc143@mastodon.social
                                  wrote last edited by
                                  #28

                                  processing.

                                  One sided ToS changes are something that is frowned upon in many EU MS even in the B2B context. Consequences vary by MS from voiding the contract to damages.

                                  Americans complain that EU rules often hit us big tech most.

                                  Hint: by EU legal standards is companies generally behave like business criminals, on a regular basis. Laws are supposed to hurt and hit the bad guys.
                                  @NineStonesClose @nixCraft @schrotthaufen

                                  yacc143@mastodon.socialY 1 Reply Last reply
                                  0
                                  • yacc143@mastodon.socialY yacc143@mastodon.social

                                    @schrotthaufen
                                    By EU standards is business practices are simply criminal more often than not.

                                    Shrug.

                                    One sided ToS change. Unfair business practice.
                                    Atlasian is already an edge cases GDPR wise.
                                    And did I mention that in the EU one generally better have a license for your training data or be an academic researcher.

                                    Literally in our startup training data licenses are the biggest budget after employee costs.

                                    @NineStonesClose @nixCraft

                                    yacc143@mastodon.socialY This user is from outside of this forum
                                    yacc143@mastodon.socialY This user is from outside of this forum
                                    yacc143@mastodon.social
                                    wrote last edited by
                                    #29

                                    @schrotthaufen
                                    And that is implemented bit the copyright act, so it already applies, and as the USA is such a champion of IP it's quite possible that it applies via the wonderful treaties the US trade envoy gutted the world.
                                    @NineStonesClose @nixCraft

                                    1 Reply Last reply
                                    0
                                    • yacc143@mastodon.socialY yacc143@mastodon.social

                                      processing.

                                      One sided ToS changes are something that is frowned upon in many EU MS even in the B2B context. Consequences vary by MS from voiding the contract to damages.

                                      Americans complain that EU rules often hit us big tech most.

                                      Hint: by EU legal standards is companies generally behave like business criminals, on a regular basis. Laws are supposed to hurt and hit the bad guys.
                                      @NineStonesClose @nixCraft @schrotthaufen

                                      yacc143@mastodon.socialY This user is from outside of this forum
                                      yacc143@mastodon.socialY This user is from outside of this forum
                                      yacc143@mastodon.social
                                      wrote last edited by
                                      #30

                                      @schrotthaufen
                                      By EU standards is business practices are simply criminal more often than not.

                                      Shrug.

                                      One sided ToS change. Unfair business practice.
                                      Atlasian is already an edge cases GDPR wise.
                                      And did I mention that in the EU one generally better have a license for your training data or be an academic researcher.

                                      Literally in our startup training data licenses are the biggest budget after employee costs.

                                      @NineStonesClose @nixCraft

                                      yacc143@mastodon.socialY 1 Reply Last reply
                                      0
                                      • kkarhan@jorts.horseK kkarhan@jorts.horse

                                        @neil_h @nixCraft that's really sad, cuz #Atlassian's #SaaS offering doesn't even offer proper #Backups & #Restore, which to me is a "make or break criterion"…

                                        G This user is from outside of this forum
                                        G This user is from outside of this forum
                                        glitzersachen@hachyderm.io
                                        wrote last edited by
                                        #31

                                        @kkarhan @neil_h @nixCraft

                                        Ceterum censeo Atlassian esse delendam.

                                        1 Reply Last reply
                                        0
                                        • schrotthaufen@mastodon.socialS schrotthaufen@mastodon.social

                                          @Npars01 @NineStonesClose @nixCraft All I’m saying is, that it takes *a lot* of effort. Most businesses either don’t care to invest the time, and resources to free themselves from vendor lock-in, or don’t have the capital to do so. If they did care, we’d see a lot more companies ditching Windows 11, as well.

                                          npars01@mstdn.socialN This user is from outside of this forum
                                          npars01@mstdn.socialN This user is from outside of this forum
                                          npars01@mstdn.social
                                          wrote last edited by
                                          #32

                                          @schrotthaufen @NineStonesClose @nixCraft

                                          A company can agree to be bullied by its own vendor but it risks customers, employees, and regulatory bodies suing them in turn.

                                          Which is cheaper in the long run?

                                          Massive fines & lawsuits or moving to a privacy-protecting alternative vendor?

                                          Atlassian's competitors now have excellent grounds to take away its market share on a privacy basis alone

                                          AI developers don't open JIRA tickets or create corporate documentation. Only real developers record WIP

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