This article (https://www.theverge.com/tldr/915176/nft-metaverse-ai-weirdos) makes a very correct and important point:
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This article (https://www.theverge.com/tldr/915176/nft-metaverse-ai-weirdos) makes a very correct and important point:
Within recent memory, people who made software and hardware understood their job was to serve their customer. [...] But at some point following the financial crisis, would-be entrepreneurs got it into their heads that their job was to invent the future, and consumers’ job was to go along with that invented future.
The discussion around AI is not the first instance of this pattern, but it is where this mindset is taken to its most extreme form.
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R relay@relay.infosec.exchange shared this topic
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This article (https://www.theverge.com/tldr/915176/nft-metaverse-ai-weirdos) makes a very correct and important point:
Within recent memory, people who made software and hardware understood their job was to serve their customer. [...] But at some point following the financial crisis, would-be entrepreneurs got it into their heads that their job was to invent the future, and consumers’ job was to go along with that invented future.
The discussion around AI is not the first instance of this pattern, but it is where this mindset is taken to its most extreme form.
Since real users tend to be irritatingly inconsistent, they’ve been superseded by a more agreeable, hypothetical user: carefully designed to fit the business plan and graciously allowed to speak via “user stories.”
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Since real users tend to be irritatingly inconsistent, they’ve been superseded by a more agreeable, hypothetical user: carefully designed to fit the business plan and graciously allowed to speak via “user stories.”
@masek A famous saying from one of my customers from their IT department: "The users don't get what they want, they get what they need"
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Since real users tend to be irritatingly inconsistent, they’ve been superseded by a more agreeable, hypothetical user: carefully designed to fit the business plan and graciously allowed to speak via “user stories.”
@masek The implementation of the perennial joke: "Our enterprise performs best without customers"
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Since real users tend to be irritatingly inconsistent, they’ve been superseded by a more agreeable, hypothetical user: carefully designed to fit the business plan and graciously allowed to speak via “user stories.”
@masek this will only get worse, I have stared to see stories about "Synthetic surveys" carried out by asking LLM to complete the survey rather than real people
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This article (https://www.theverge.com/tldr/915176/nft-metaverse-ai-weirdos) makes a very correct and important point:
Within recent memory, people who made software and hardware understood their job was to serve their customer. [...] But at some point following the financial crisis, would-be entrepreneurs got it into their heads that their job was to invent the future, and consumers’ job was to go along with that invented future.
The discussion around AI is not the first instance of this pattern, but it is where this mindset is taken to its most extreme form.
@masek At least there's a shimmer of hope in the end. We only need to provide enough psychedelics for VCs to drop out of their companies.
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This article (https://www.theverge.com/tldr/915176/nft-metaverse-ai-weirdos) makes a very correct and important point:
Within recent memory, people who made software and hardware understood their job was to serve their customer. [...] But at some point following the financial crisis, would-be entrepreneurs got it into their heads that their job was to invent the future, and consumers’ job was to go along with that invented future.
The discussion around AI is not the first instance of this pattern, but it is where this mindset is taken to its most extreme form.
@masek interesting point, now that you mention it. And it's not just software, it's all over the world in technology. They tell us what we need, they don't build what we want and know we need. Look at all this BS in gadget, from the fridge with A.I. and camera to the washing maschine, that chats up tech stuff via internet. We get things we don't need and cannot repair. Things that go kaputt after guarantee runs out. Things with way too many features nobody needs.
Soft- and hardware. -
@masek interesting point, now that you mention it. And it's not just software, it's all over the world in technology. They tell us what we need, they don't build what we want and know we need. Look at all this BS in gadget, from the fridge with A.I. and camera to the washing maschine, that chats up tech stuff via internet. We get things we don't need and cannot repair. Things that go kaputt after guarantee runs out. Things with way too many features nobody needs.
Soft- and hardware.@energisch_ There are IMHO two things driving that:
Funny Money: Too much money, too few great products, so they have to make bad products fly.
User Stories: The way to tell users needs without asking the users first: the bastard child of agile development and ignorance.
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@energisch_ There are IMHO two things driving that:
Funny Money: Too much money, too few great products, so they have to make bad products fly.
User Stories: The way to tell users needs without asking the users first: the bastard child of agile development and ignorance.
@masek There's seems to be a great eagerness to sell "new" stuff. Everything new.
They don't try to convince with quality or long life any longer.
But we customers would love to have stuff that is reliable, sustainable, repairable.
Quality. Not something new every other week. -
R relay@relay.mycrowd.ca shared this topic
