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CIRCLE WITH A DOT

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  3. Just as @pluralistic says: AI can’t do your job.

Just as @pluralistic says: AI can’t do your job.

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  • anniebuddy@thecanadian.socialA anniebuddy@thecanadian.social

    @ildiavolorosso @pluralistic

    "When it comes to both chatbots and human-centric support centers, the quality of content and interactions are generally proportional to customers' ability to hold that company accountable for a bad experience."

    Explains the Canadian government websites decline to a "T"

    defractal@infosec.exchangeD This user is from outside of this forum
    defractal@infosec.exchangeD This user is from outside of this forum
    defractal@infosec.exchange
    wrote last edited by
    #10

    @AnnieBuddy @ildiavolorosso @pluralistic Indeed. In a typical year, well over 100 hours of my work is providing private support in use of Canadian government websites.

    ildiavolorosso@sfba.socialI 1 Reply Last reply
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    • steve@social.coopS steve@social.coop

      @NicelyManifest @ildiavolorosso Except the companies would probably get bailed out.

      nicelymanifest@mastodon.socialN This user is from outside of this forum
      nicelymanifest@mastodon.socialN This user is from outside of this forum
      nicelymanifest@mastodon.social
      wrote last edited by
      #11

      @Steve @ildiavolorosso There is that also.

      Establishment such a stitch up.

      ildiavolorosso@sfba.socialI 1 Reply Last reply
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      • ildiavolorosso@sfba.socialI ildiavolorosso@sfba.social

        RE: https://mastodon.scot/@kim_harding/116532575439934052

        Just as @pluralistic says: AI can’t do your job. But a sleazy AI salesman can convince your boss to fire you and replace you with their shitty chatbot. And now those bad decisions are coming home to roost.

        lordcaramac@discordian.socialL This user is from outside of this forum
        lordcaramac@discordian.socialL This user is from outside of this forum
        lordcaramac@discordian.social
        wrote last edited by
        #12

        @ildiavolorosso @pluralistic What if we just fire all the bosses and replace them with bots?

        ildiavolorosso@sfba.socialI 1 Reply Last reply
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        • lordcaramac@discordian.socialL lordcaramac@discordian.social

          @ildiavolorosso @pluralistic What if we just fire all the bosses and replace them with bots?

          ildiavolorosso@sfba.socialI This user is from outside of this forum
          ildiavolorosso@sfba.socialI This user is from outside of this forum
          ildiavolorosso@sfba.social
          wrote last edited by
          #13

          @LordCaramac @pluralistic I've always thought that could work. But since technology is subordinate to the social and economic order, the bots SERVE the bosses and not the other way around.

          1 Reply Last reply
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          • nicelymanifest@mastodon.socialN nicelymanifest@mastodon.social

            @Steve @ildiavolorosso There is that also.

            Establishment such a stitch up.

            ildiavolorosso@sfba.socialI This user is from outside of this forum
            ildiavolorosso@sfba.socialI This user is from outside of this forum
            ildiavolorosso@sfba.social
            wrote last edited by
            #14

            @NicelyManifest @Steve "We had to destroy the village in order to save Wall Street" has become a recurring meme.

            nicelymanifest@mastodon.socialN 1 Reply Last reply
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            • defractal@infosec.exchangeD defractal@infosec.exchange

              @AnnieBuddy @ildiavolorosso @pluralistic Indeed. In a typical year, well over 100 hours of my work is providing private support in use of Canadian government websites.

              ildiavolorosso@sfba.socialI This user is from outside of this forum
              ildiavolorosso@sfba.socialI This user is from outside of this forum
              ildiavolorosso@sfba.social
              wrote last edited by
              #15

              @deFractal @AnnieBuddy @pluralistic If you think the public sector cannot be held accountable, wait until you meet the private sector monopolies we've created!

              Red tape runs both directions 😞

              defractal@infosec.exchangeD 1 Reply Last reply
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              • ildiavolorosso@sfba.socialI ildiavolorosso@sfba.social

                @NicelyManifest @Steve "We had to destroy the village in order to save Wall Street" has become a recurring meme.

                nicelymanifest@mastodon.socialN This user is from outside of this forum
                nicelymanifest@mastodon.socialN This user is from outside of this forum
                nicelymanifest@mastodon.social
                wrote last edited by
                #16

                @ildiavolorosso @Steve Clue that this was part of the establishment destination was the endlessly repeated lie that 'the economy' was all important.

                It is only so for the rich and powerful.

                When do they mention 'quality of life' policies ....?

                ildiavolorosso@sfba.socialI 1 Reply Last reply
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                • ildiavolorosso@sfba.socialI ildiavolorosso@sfba.social

                  @deFractal @AnnieBuddy @pluralistic If you think the public sector cannot be held accountable, wait until you meet the private sector monopolies we've created!

                  Red tape runs both directions 😞

                  defractal@infosec.exchangeD This user is from outside of this forum
                  defractal@infosec.exchangeD This user is from outside of this forum
                  defractal@infosec.exchange
                  wrote last edited by
                  #17

                  @ildiavolorosso @AnnieBuddy @pluralistic Yep.

                  But my support requests for private-sector monopoly websites markedly differ from those for Canadian government websites.

                  For the government sites, the questions are about barely navigable UX with practically incomprehensible design and copy, but for the corporate websites, the questions are about blocking ads and LLM chatbots, automatically declining all not-strictly-necessary cookies, and overriding dark patterns.

                  ildiavolorosso@sfba.socialI 1 Reply Last reply
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                  • defractal@infosec.exchangeD defractal@infosec.exchange

                    @ildiavolorosso @AnnieBuddy @pluralistic Yep.

                    But my support requests for private-sector monopoly websites markedly differ from those for Canadian government websites.

                    For the government sites, the questions are about barely navigable UX with practically incomprehensible design and copy, but for the corporate websites, the questions are about blocking ads and LLM chatbots, automatically declining all not-strictly-necessary cookies, and overriding dark patterns.

                    ildiavolorosso@sfba.socialI This user is from outside of this forum
                    ildiavolorosso@sfba.socialI This user is from outside of this forum
                    ildiavolorosso@sfba.social
                    wrote last edited by
                    #18

                    @deFractal @AnnieBuddy @pluralistic I suspect the difference may be regulation and resources then 🙂

                    1 Reply Last reply
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                    • nicelymanifest@mastodon.socialN nicelymanifest@mastodon.social

                      @ildiavolorosso @Steve Clue that this was part of the establishment destination was the endlessly repeated lie that 'the economy' was all important.

                      It is only so for the rich and powerful.

                      When do they mention 'quality of life' policies ....?

                      ildiavolorosso@sfba.socialI This user is from outside of this forum
                      ildiavolorosso@sfba.socialI This user is from outside of this forum
                      ildiavolorosso@sfba.social
                      wrote last edited by
                      #19

                      @NicelyManifest @Steve Careful there, that term is used to police poor people more than it is to empower them 🙂

                      https://www.incite-national.org/wp-content/uploads/2018/08/toolkitrev-qualitylife.pdf

                      nicelymanifest@mastodon.socialN 1 Reply Last reply
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                      • ildiavolorosso@sfba.socialI ildiavolorosso@sfba.social

                        @NicelyManifest @Steve Careful there, that term is used to police poor people more than it is to empower them 🙂

                        https://www.incite-national.org/wp-content/uploads/2018/08/toolkitrev-qualitylife.pdf

                        nicelymanifest@mastodon.socialN This user is from outside of this forum
                        nicelymanifest@mastodon.socialN This user is from outside of this forum
                        nicelymanifest@mastodon.social
                        wrote last edited by
                        #20

                        @ildiavolorosso @Steve Why do I need to be careful? What did I say that was wrong?

                        ildiavolorosso@sfba.socialI 1 Reply Last reply
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                        • nicelymanifest@mastodon.socialN nicelymanifest@mastodon.social

                          @ildiavolorosso @Steve Why do I need to be careful? What did I say that was wrong?

                          ildiavolorosso@sfba.socialI This user is from outside of this forum
                          ildiavolorosso@sfba.socialI This user is from outside of this forum
                          ildiavolorosso@sfba.social
                          wrote last edited by
                          #21

                          @NicelyManifest @Steve Not at all 🙂

                          I've spent so much time seeing cops enforcing "quality of life crimes" against poor people that the term seems to have been coopted. I can see the merit in trying to take it back.

                          nicelymanifest@mastodon.socialN 1 Reply Last reply
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                          • ildiavolorosso@sfba.socialI ildiavolorosso@sfba.social

                            @NicelyManifest @Steve Not at all 🙂

                            I've spent so much time seeing cops enforcing "quality of life crimes" against poor people that the term seems to have been coopted. I can see the merit in trying to take it back.

                            nicelymanifest@mastodon.socialN This user is from outside of this forum
                            nicelymanifest@mastodon.socialN This user is from outside of this forum
                            nicelymanifest@mastodon.social
                            wrote last edited by
                            #22

                            @ildiavolorosso @Steve I agree. I am in the UK so do not see the toxic use you see.

                            Consider Bhutan ...
                            https://edition.cnn.com/travel/life-in-bhutan-intl-hnk

                            ildiavolorosso@sfba.socialI 1 Reply Last reply
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                            • nicelymanifest@mastodon.socialN nicelymanifest@mastodon.social

                              @ildiavolorosso @Steve I agree. I am in the UK so do not see the toxic use you see.

                              Consider Bhutan ...
                              https://edition.cnn.com/travel/life-in-bhutan-intl-hnk

                              ildiavolorosso@sfba.socialI This user is from outside of this forum
                              ildiavolorosso@sfba.socialI This user is from outside of this forum
                              ildiavolorosso@sfba.social
                              wrote last edited by
                              #23

                              @NicelyManifest @Steve I would! But that flight in...especially the landing...freaks me out 🙂

                              That said, I suspect you have your share of things going on across the pond.

                              As flawed as it may seem, Spain is looking awfully tempting right now.

                              nicelymanifest@mastodon.socialN 1 Reply Last reply
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                              • ildiavolorosso@sfba.socialI ildiavolorosso@sfba.social

                                @NicelyManifest @Steve I would! But that flight in...especially the landing...freaks me out 🙂

                                That said, I suspect you have your share of things going on across the pond.

                                As flawed as it may seem, Spain is looking awfully tempting right now.

                                nicelymanifest@mastodon.socialN This user is from outside of this forum
                                nicelymanifest@mastodon.socialN This user is from outside of this forum
                                nicelymanifest@mastodon.social
                                wrote last edited by
                                #24

                                @ildiavolorosso @Steve We have Zionist, Fascist, Starmer and his leadership that is twisting and steering the legal system in any direction it can to protect Israel ...

                                Spain is getting lots of things right. Like banning phones in schools.

                                ildiavolorosso@sfba.socialI 1 Reply Last reply
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                                • nicelymanifest@mastodon.socialN nicelymanifest@mastodon.social

                                  @ildiavolorosso @Steve We have Zionist, Fascist, Starmer and his leadership that is twisting and steering the legal system in any direction it can to protect Israel ...

                                  Spain is getting lots of things right. Like banning phones in schools.

                                  ildiavolorosso@sfba.socialI This user is from outside of this forum
                                  ildiavolorosso@sfba.socialI This user is from outside of this forum
                                  ildiavolorosso@sfba.social
                                  wrote last edited by
                                  #25

                                  @NicelyManifest @Steve ...and standing up to Cheetoh Mussolini 🙂

                                  Spain and Mexico both strike me as democracies on the rise.

                                  nicelymanifest@mastodon.socialN 1 Reply Last reply
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                                  • ildiavolorosso@sfba.socialI ildiavolorosso@sfba.social

                                    @NicelyManifest @Steve ...and standing up to Cheetoh Mussolini 🙂

                                    Spain and Mexico both strike me as democracies on the rise.

                                    nicelymanifest@mastodon.socialN This user is from outside of this forum
                                    nicelymanifest@mastodon.socialN This user is from outside of this forum
                                    nicelymanifest@mastodon.social
                                    wrote last edited by
                                    #26

                                    @ildiavolorosso @Steve Agreed. All while the Nordic countries remain mostly best examples of how to govern nations.

                                    1 Reply Last reply
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