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CIRCLE WITH A DOT

  1. Home
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  3. Link via @HRCH - The Guardian reports on T&E’s research about rail booking problems https://www.theguardian.com/environment/2026/apr/21/almost-half-of-eus-busiest-flight-routes-are-hard-or-impossible-to-book-on-trains-report

Link via @HRCH - The Guardian reports on T&E’s research about rail booking problems https://www.theguardian.com/environment/2026/apr/21/almost-half-of-eus-busiest-flight-routes-are-hard-or-impossible-to-book-on-trains-report

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  • bovine3dom@masto.aiB bovine3dom@masto.ai

    @stefanlindbohm i think i disagree with you pretty strongly here

    finding the optimum route/price combination is quite a hard computer science problem, i don't think it's a bug that the SNCF can't give you that, they're quite simply institutionally too bad at computers. probably because they can't pay talent enough or give them enough political space to experiment

    they went on the record recently saying that they thought selling tickets was technically difficult!

    @jon @HRCH

    stefanlindbohm@mastodon.socialS This user is from outside of this forum
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    stefanlindbohm@mastodon.social
    wrote last edited by
    #33

    @bovine3dom Ok that’s a fair enough point.

    I think my main resistance is on the part where you chuck over an unexpected number of tickets to the traveler who needs to deal with what to show where, and added complexity in disruption communication etc.

    Tariff data is already in the MMTIS legislation from March, so maybe this could alternatively be solved by also obliging operators to allow a retailer to specify how to combine tariffs on a single ticket issued?

    @jon @HRCH

    bovine3dom@masto.aiB 1 Reply Last reply
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    • stefanlindbohm@mastodon.socialS stefanlindbohm@mastodon.social

      @bovine3dom Ok that’s a fair enough point.

      I think my main resistance is on the part where you chuck over an unexpected number of tickets to the traveler who needs to deal with what to show where, and added complexity in disruption communication etc.

      Tariff data is already in the MMTIS legislation from March, so maybe this could alternatively be solved by also obliging operators to allow a retailer to specify how to combine tariffs on a single ticket issued?

      @jon @HRCH

      bovine3dom@masto.aiB This user is from outside of this forum
      bovine3dom@masto.aiB This user is from outside of this forum
      bovine3dom@masto.ai
      wrote last edited by
      #34

      @stefanlindbohm i believe _in theory_ UIC's new ticketing standard allows for multiple tickets embedded within a single QR (sorry) code

      @q is our resident expert there

      so maybe somewhere the regulation needs to allow retailers to take advantage of that?

      @jon @HRCH

      stefanlindbohm@mastodon.socialS 1 Reply Last reply
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      • bovine3dom@masto.aiB bovine3dom@masto.ai

        @cycling_on_rails i love when each operator gets their own allocation of seats and sells them separately

        if we banned nominative tickets arbitrageurs could fix all this nonsense for us

        @jon @stefanlindbohm

        partim@social.tchncs.deP This user is from outside of this forum
        partim@social.tchncs.deP This user is from outside of this forum
        partim@social.tchncs.de
        wrote last edited by
        #35

        @bovine3dom @cycling_on_rails @jon @stefanlindbohm The problem with that is that it makes the thirty euro ticket go away, not the 120 euro ticket.

        bovine3dom@masto.aiB 1 Reply Last reply
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        • bovine3dom@masto.aiB bovine3dom@masto.ai

          @stefanlindbohm i believe _in theory_ UIC's new ticketing standard allows for multiple tickets embedded within a single QR (sorry) code

          @q is our resident expert there

          so maybe somewhere the regulation needs to allow retailers to take advantage of that?

          @jon @HRCH

          stefanlindbohm@mastodon.socialS This user is from outside of this forum
          stefanlindbohm@mastodon.socialS This user is from outside of this forum
          stefanlindbohm@mastodon.social
          wrote last edited by
          #36

          @bovine3dom That would be an acceptable option yep! It would also make all trips a lot nicer for anything we sell, not only single-operator splits.

          It wouldn’t necessarily solve the issue of making disruption claims easier, but maybe that can be coordinated by the retailer (even though the actual claim is nowadays almost always to be handled by the operator).

          (I’ve seen that feature technically exists, so presumably only a matter of deployment and access.)

          @q @jon @HRCH

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          • partim@social.tchncs.deP partim@social.tchncs.de

            @cycling_on_rails @jon @bovine3dom @stefanlindbohm Looks like ÖBB doesn’t sell Sparschiene tickets on most Railjets from Münich while DB happily sells Sparpreise.

            I guess that happens if everyone does their own discount pricing independently.

            (A similar thing can happen with codeshare flights, so this isn’t unique to rail.)

            markusr@mastodon.socialM This user is from outside of this forum
            markusr@mastodon.socialM This user is from outside of this forum
            markusr@mastodon.social
            wrote last edited by
            #37

            @partim @cycling_on_rails @jon @bovine3dom @stefanlindbohm But isn’t that a good thing? Perhaps an absurd comparison: it would be like Nutella going to Aldi and Lidl and forcing both to sell the same product (in our case, the same train) at the same price.

            bovine3dom@masto.aiB 1 Reply Last reply
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            • partim@social.tchncs.deP partim@social.tchncs.de

              @bovine3dom @cycling_on_rails @jon @stefanlindbohm The problem with that is that it makes the thirty euro ticket go away, not the 120 euro ticket.

              bovine3dom@masto.aiB This user is from outside of this forum
              bovine3dom@masto.aiB This user is from outside of this forum
              bovine3dom@masto.ai
              wrote last edited by
              #38

              @partim i dunno if i believe that

              arbitrageurs would resell them for some mark-up but maybe like €40

              i don't think anyone other than the SNCF would throw a tantrum and refuse to sell cheap tickets. and i am kind of ok with the SNCF throwing tantrums because it helps to erode public support for them

              @cycling_on_rails @jon @stefanlindbohm

              1 Reply Last reply
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              • markusr@mastodon.socialM markusr@mastodon.social

                @partim @cycling_on_rails @jon @bovine3dom @stefanlindbohm But isn’t that a good thing? Perhaps an absurd comparison: it would be like Nutella going to Aldi and Lidl and forcing both to sell the same product (in our case, the same train) at the same price.

                bovine3dom@masto.aiB This user is from outside of this forum
                bovine3dom@masto.aiB This user is from outside of this forum
                bovine3dom@masto.ai
                wrote last edited by
                #39

                @markusr i think it's more like if Nutella stamped the jars with LIDL and ALDI and then called armed police if they ever caught a different shop selling a jar with the wrong stamp on

                @partim @cycling_on_rails @jon @stefanlindbohm

                markusr@mastodon.socialM 1 Reply Last reply
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                • bovine3dom@masto.aiB bovine3dom@masto.ai

                  @markusr i think it's more like if Nutella stamped the jars with LIDL and ALDI and then called armed police if they ever caught a different shop selling a jar with the wrong stamp on

                  @partim @cycling_on_rails @jon @stefanlindbohm

                  markusr@mastodon.socialM This user is from outside of this forum
                  markusr@mastodon.socialM This user is from outside of this forum
                  markusr@mastodon.social
                  wrote last edited by
                  #40

                  @bovine3dom But that’s a different problem. But a problem, agreed. @partim @cycling_on_rails @jon @stefanlindbohm

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                  • partim@social.tchncs.deP partim@social.tchncs.de

                    @cycling_on_rails @jon @bovine3dom @stefanlindbohm Looks like ÖBB doesn’t sell Sparschiene tickets on most Railjets from Münich while DB happily sells Sparpreise.

                    I guess that happens if everyone does their own discount pricing independently.

                    (A similar thing can happen with codeshare flights, so this isn’t unique to rail.)

                    stefanlindbohm@mastodon.socialS This user is from outside of this forum
                    stefanlindbohm@mastodon.socialS This user is from outside of this forum
                    stefanlindbohm@mastodon.social
                    wrote last edited by
                    #41

                    @partim That specific route is super confusing. I’ve also seen the opposite, and sometimes 2nd class gets the non-flex on one operator but not the other, and 1st class is the opposite on the same departure. The yield management on that train is bananas.

                    @cycling_on_rails @jon @bovine3dom

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                    • cycling_on_rails@mastodon.socialC cycling_on_rails@mastodon.social

                      @jon @bovine3dom @stefanlindbohm As for Spain, I'm not sure there's more than correlation between prices, market share and incumbent status.

                      Trainline runs gigantic ads in the Barcelona waiting area. So maybe there's consumer choice here (e.g. better comfort and/or luggage space in AVE).

                      Plus market share is driven by offer (how many trains each operator runs). And price by offer as well (related to comfort level).

                      Lastly, are these figures even for Barcelona-Madrid, or Spain-wide? 🍎🍊

                      Link Preview Image
                      alan@en.osm.townA This user is from outside of this forum
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                      alan@en.osm.town
                      wrote last edited by
                      #42

                      @cycling_on_rails
                      Just Madrid-Barcelona I think. The total 14.6m pax agrees with the CNMC annual report 2024 (for the corridor including intermediate trips).

                      One thing that stands out is that the figure for places offered is just slightly above passengers (unlike other corridors where there was more of a gap). I think that fits with your point - it's not clear there was any meaningful capacity for passengers to make different choices.

                      https://www.cnmc.es/sites/default/files/6072334.pdf

                      @jon @bovine3dom @stefanlindbohm

                      alan@en.osm.townA 1 Reply Last reply
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                      • alan@en.osm.townA alan@en.osm.town

                        @cycling_on_rails
                        Just Madrid-Barcelona I think. The total 14.6m pax agrees with the CNMC annual report 2024 (for the corridor including intermediate trips).

                        One thing that stands out is that the figure for places offered is just slightly above passengers (unlike other corridors where there was more of a gap). I think that fits with your point - it's not clear there was any meaningful capacity for passengers to make different choices.

                        https://www.cnmc.es/sites/default/files/6072334.pdf

                        @jon @bovine3dom @stefanlindbohm

                        alan@en.osm.townA This user is from outside of this forum
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                        alan@en.osm.town
                        wrote last edited by
                        #43

                        @cycling_on_rails
                        As you say, Trainline advertises widely in Spain (well beyond Barcelona). It would be interesting to know what their market share is, if anyone knows, especially given the poor reputation of the incumbent's website and apps.

                        Personally I have no expectation that Renfe would tell me about Iryo trains, any more than I expect Aer Lingus to tell me about Ryanair.

                        I don't think split ticketing is really a thing in Spain, but I may be wrong.
                        @jon @bovine3dom @stefanlindbohm

                        cycling_on_rails@mastodon.socialC 1 Reply Last reply
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                        • alan@en.osm.townA alan@en.osm.town

                          @cycling_on_rails
                          As you say, Trainline advertises widely in Spain (well beyond Barcelona). It would be interesting to know what their market share is, if anyone knows, especially given the poor reputation of the incumbent's website and apps.

                          Personally I have no expectation that Renfe would tell me about Iryo trains, any more than I expect Aer Lingus to tell me about Ryanair.

                          I don't think split ticketing is really a thing in Spain, but I may be wrong.
                          @jon @bovine3dom @stefanlindbohm

                          cycling_on_rails@mastodon.socialC This user is from outside of this forum
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                          cycling_on_rails@mastodon.social
                          wrote last edited by
                          #44

                          @alan @jon @bovine3dom @stefanlindbohm Yeah last time I traveled Barcelona-Malaga (and back), I compared with Trainline and in the end the direct AVE train was sensibly cheaper (and of course faster + passenger rights) than any splitting in Madrid. Something like 50-60€ vs. twice 40-50€.

                          Only drawback was that it was early (for Spain) i.e. departing between 8am and 9am, meaning hotels weren't necessarily offering breakfast in time. Maybe that explains the price? 🤔

                          jon@gruene.socialJ 1 Reply Last reply
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                          • cycling_on_rails@mastodon.socialC cycling_on_rails@mastodon.social

                            @alan @jon @bovine3dom @stefanlindbohm Yeah last time I traveled Barcelona-Malaga (and back), I compared with Trainline and in the end the direct AVE train was sensibly cheaper (and of course faster + passenger rights) than any splitting in Madrid. Something like 50-60€ vs. twice 40-50€.

                            Only drawback was that it was early (for Spain) i.e. departing between 8am and 9am, meaning hotels weren't necessarily offering breakfast in time. Maybe that explains the price? 🤔

                            jon@gruene.socialJ This user is from outside of this forum
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                            jon@gruene.social
                            wrote last edited by
                            #45

                            @cycling_on_rails One further question here: what ARE these 30 most flown routes that T&E is using? I cannot find the list - it is not in the report. And I can find no link. Am I being dim? @alan @bovine3dom @stefanlindbohm

                            bovine3dom@masto.aiB 1 Reply Last reply
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                            • jon@gruene.socialJ jon@gruene.social

                              @cycling_on_rails One further question here: what ARE these 30 most flown routes that T&E is using? I cannot find the list - it is not in the report. And I can find no link. Am I being dim? @alan @bovine3dom @stefanlindbohm

                              bovine3dom@masto.aiB This user is from outside of this forum
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                              bovine3dom@masto.ai
                              wrote last edited by
                              #46

                              @jon they bought it from OAG which is probably why they aren't allowed to tell you

                              @cycling_on_rails @alan @stefanlindbohm

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                              • bovine3dom@masto.aiB bovine3dom@masto.ai

                                @jon they bought it from OAG which is probably why they aren't allowed to tell you

                                @cycling_on_rails @alan @stefanlindbohm

                                Link Preview Image
                                jon@gruene.socialJ This user is from outside of this forum
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                                jon@gruene.social
                                wrote last edited by
                                #47

                                @bovine3dom But then how can I verify if they are telling the truth? 🤨 @cycling_on_rails @alan @stefanlindbohm

                                stefanlindbohm@mastodon.socialS bovine3dom@masto.aiB 2 Replies Last reply
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                                • jon@gruene.socialJ jon@gruene.social

                                  @bovine3dom But then how can I verify if they are telling the truth? 🤨 @cycling_on_rails @alan @stefanlindbohm

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                                  stefanlindbohm@mastodon.social
                                  wrote last edited by
                                  #48

                                  @jon I was confused by the same. I guess most of them are decryptable from the lines on their maps. Even without internal ranking that is usable, but the full list would be nice.

                                  @bovine3dom @cycling_on_rails @alan

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                                  • jon@gruene.socialJ jon@gruene.social

                                    @bovine3dom But then how can I verify if they are telling the truth? 🤨 @cycling_on_rails @alan @stefanlindbohm

                                    bovine3dom@masto.aiB This user is from outside of this forum
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                                    bovine3dom@masto.ai
                                    wrote last edited by
                                    #49

                                    @jon you can't 😞

                                    i have some sympathy for them because the data was probably quite expensive, there weren't any great alternatives, and negotiating being allowed to release the data probably would have cost them a lot more

                                    you might be able to guess from open source data on the number of flights a day but i suspect aggregating that data was beyond T&E's skillset

                                    @cycling_on_rails @alan @stefanlindbohm

                                    jon@gruene.socialJ 1 Reply Last reply
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                                    • bovine3dom@masto.aiB bovine3dom@masto.ai

                                      @jon you can't 😞

                                      i have some sympathy for them because the data was probably quite expensive, there weren't any great alternatives, and negotiating being allowed to release the data probably would have cost them a lot more

                                      you might be able to guess from open source data on the number of flights a day but i suspect aggregating that data was beyond T&E's skillset

                                      @cycling_on_rails @alan @stefanlindbohm

                                      jon@gruene.socialJ This user is from outside of this forum
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                                      jon@gruene.social
                                      wrote last edited by
                                      #50

                                      @bovine3dom maybe. Or maybe they simply thought no one would ask? And I don't need the plane passenger numbers, just the 30 city pairs. @cycling_on_rails @alan @stefanlindbohm

                                      redjives@todon.euR 1 Reply Last reply
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                                      • jon@gruene.socialJ jon@gruene.social

                                        @bovine3dom maybe. Or maybe they simply thought no one would ask? And I don't need the plane passenger numbers, just the 30 city pairs. @cycling_on_rails @alan @stefanlindbohm

                                        redjives@todon.euR This user is from outside of this forum
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                                        redjives@todon.eu
                                        wrote last edited by
                                        #51

                                        @jon

                                        Why would they need to buy that data? Isn't it just here: https://ec.europa.eu/eurostat/web/transport/database

                                        `avia_par` contains what you would need, no? It seems to only go up to 2024, but surely that is good enough.

                                        @bovine3dom @cycling_on_rails @alan @stefanlindbohm

                                        redjives@todon.euR bovine3dom@masto.aiB 2 Replies Last reply
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                                        • jon@gruene.socialJ This user is from outside of this forum
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                                          jon@gruene.social
                                          wrote last edited by
                                          #52

                                          @q Let's start with a question though: what do rail firms think of this? And is legislation forcing its use going to be in the forthcoming SDBTR (or, I presume, MDMS, or something else? @bovine3dom @stefanlindbohm @HRCH

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