So much of technology today is being used to “make things easier” and more streamlined.

[thegaffer@hobbitwhispers.social]

So much of technology today is being used to “make things easier” and more streamlined. But for who?

The country we’re now visiting implemented an “e-landing card” process, resulting in a lot of extra work for the traveler. It took about 20 minutes to complete the online form.

I could have filled out a paper-based landing card in 90 seconds on the plane.

Shifting workloads to the customers is #enshittification too.

#Technology #AI #Chatbots #Dystopia #CuiBono