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[support@toot.community]

@blabberlicious

Hey Steve. Your (new) follow still is stuck in pending. The posts of your PF account are landing in my @jorijn home feed, so federation works. For some reason, Pixelfed is not sending the "Accept" message back to us for your specific account. It appears to be an issue on their side. You can double-check the block list on the PF side, maybe @blabberlicious is in there?

@dansup can you help out?

[blabberlicious@toot.community]

@support @jorijn @dansup
I checked blocked lists and blocked servers. Not there. I might try a fresh px account.

Thanks so much for checking.

[support@toot.community]

@blabberlicious @jorijn @dansup do you see the "follows you" label on the TC account from the perspective of PF?

[blabberlicious@pixelfed.social]

Hello from Steve at TC!

[blabberlicious@toot.community]

@support @dansup
I See and follow @jorijn in TC and PX

[support@toot.community]

@blabberlicious @dansup @jorijn

I meant: do you see if the TC account blabberlicious follows you on pixelfed?

[blabberlicious@toot.community]

@support @dansup @jorijn
I can't see my TC account at all searching on PX.
On TC a search for the PX account show it as 'request Pending'. PX setting shows it's not set to 'Request follow'.

It's like I'm locked out of my own house!

[blabberlicious@toot.community]

@support @dansup @jorijn
I just made an account at another PX server Gram @blabberlicious@gram.social

It works perfectly ‍ So the problem seems very much at pixelfed.social?

This show that my PX.social doesn't show up on a search, when logged into PX Gram's server.

[blabberlicious@toot.community]

@support @dansup @jorijn @blabberlicious@gram.social

https://pixelfed.social/register
I did try and create a fresh pixelfed.social account, but login page is broken ‍️

[support@toot.community]

@blabberlicious

Unfortunately. Let's hope @dansup can take a look.

[dansup@mastodon.social]

@support @blabberlicious My apologies, I'm looking into this now!

[blabberlicious@toot.community]

@dansup @support

Just to confirm: From within TC, using Ivory (iOS) I can search and find & follow my PX.social acccount. But new post from PX don’t appear in my timeline or notifications. After few hours, if I check the PX follow it becomes marked as ‘requested follow’. Buy PX doesn’t get one, or see my TC account.

[blabberlicious@toot.community]

@dansup @support

I tried making px private, curated follows only.

But on TC, the px account isn’t marked as ‘request follow’.

Someone fundamentally broken between instances. 🥹

[blabberlicious@toot.community]

@dansup @support
I wonder if you had any insights?

Whats strange is I'm unable to make a new PX social account via the web. When I choose the .social server I get a 'page unavailable' (from my home and mobile networks). It's as if my IP address been blocked in some way?

I'm happy to give you temp access to my PX account to see if it's as broken on your end.

Let me know. Thanks for your help!

[dansup@mastodon.social]

@blabberlicious @support We temporarily closed registrations, but they are re-open now. I'm still investigating and will get back to you regarding the federation issue. I'm really sorry about this!

[blabberlicious@toot.community]

@dansup @support
I appreciate your efforts. I will be patient!

[blabberlicious@toot.community]

@dansup @support
I can at least add PX.social to a list in TC (Ivory)
But as you can see, it's in some sort of follow limbo - awaiting confirmation from PX - which never gets the request.

[dansup@mastodon.social]

@blabberlicious @support yeah that is strange, I'm testing something right now

[blabberlicious@toot.community]

@dansup @support
showing the stuck Follow in Ivory

[dansup@mastodon.social]

@blabberlicious @support try now!