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CIRCLE WITH A DOT

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  • support@toot.communityS support@toot.community

    @blabberlicious @blabberlicious@pixelfed.social

    Hey. The DB shows pf.social never accepted your follow, as it's stuck in "pending" state. This means pixelfed.social doesn't send any updates here. The next step would be to toggle the follow button. Can you unfollow the acount, wait a few minutes and then follow it again? The "accept" message from pixelfed.social -> toot.community probably got lost in transit.

    I just followed the account myself, which prompted pixelfed.social to also send us the new avatar.

    blabberlicious@toot.communityB This user is from outside of this forum
    blabberlicious@toot.communityB This user is from outside of this forum
    blabberlicious@toot.community
    wrote last edited by
    #19

    @support @blabberlicious@pixelfed.social

    Followed your instructions
    Re followed, added to list, turned on post notifications,
    I can only see px posts only by search for the username, but nothing appears in my feed.
    😞
    All privacy option are off in PX.

    I made a similar account for @blabberlicious@vernissage.photos

    Everything works: follow, list, notification, boost.
    The only thing that is broken is the biog pic and details, which aren’t up to date (should be a portrait of me)

    🤷

    Hope I don’t get you into holiday trouble!

    blabberlicious@toot.communityB support@toot.communityS 2 Replies Last reply
    0
    • blabberlicious@toot.communityB blabberlicious@toot.community

      @support @blabberlicious@pixelfed.social

      Followed your instructions
      Re followed, added to list, turned on post notifications,
      I can only see px posts only by search for the username, but nothing appears in my feed.
      😞
      All privacy option are off in PX.

      I made a similar account for @blabberlicious@vernissage.photos

      Everything works: follow, list, notification, boost.
      The only thing that is broken is the biog pic and details, which aren’t up to date (should be a portrait of me)

      🤷

      Hope I don’t get you into holiday trouble!

      blabberlicious@toot.communityB This user is from outside of this forum
      blabberlicious@toot.communityB This user is from outside of this forum
      blabberlicious@toot.community
      wrote last edited by
      #20

      @support @blabberlicious@pixelfed.social

      Interestingly, from PX website, I can’t see my @blabberlicious account, just the @blabberlicious@vernissage.photos

      And some other older unused accounts.

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      • blabberlicious@toot.communityB blabberlicious@toot.community

        @support @blabberlicious@pixelfed.social

        Followed your instructions
        Re followed, added to list, turned on post notifications,
        I can only see px posts only by search for the username, but nothing appears in my feed.
        😞
        All privacy option are off in PX.

        I made a similar account for @blabberlicious@vernissage.photos

        Everything works: follow, list, notification, boost.
        The only thing that is broken is the biog pic and details, which aren’t up to date (should be a portrait of me)

        🤷

        Hope I don’t get you into holiday trouble!

        support@toot.communityS This user is from outside of this forum
        support@toot.communityS This user is from outside of this forum
        support@toot.community
        wrote last edited by
        #21

        @blabberlicious no worries 👍

        Just to be clear: Only new posts will be sent from Pixelfed, older posts only appear on your timeline when you search for them.

        @dansup everything okay on your side of the chain? See the thread.

        blabberlicious@toot.communityB 1 Reply Last reply
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        • support@toot.communityS support@toot.community

          @blabberlicious no worries 👍

          Just to be clear: Only new posts will be sent from Pixelfed, older posts only appear on your timeline when you search for them.

          @dansup everything okay on your side of the chain? See the thread.

          blabberlicious@toot.communityB This user is from outside of this forum
          blabberlicious@toot.communityB This user is from outside of this forum
          blabberlicious@toot.community
          wrote last edited by
          #22

          @support @dansup
          Tried posting to TC from PX a few hours after re following. Still not appearing.

          support@toot.communityS 1 Reply Last reply
          0
          • blabberlicious@toot.communityB blabberlicious@toot.community

            @support @dansup
            Tried posting to TC from PX a few hours after re following. Still not appearing.

            support@toot.communityS This user is from outside of this forum
            support@toot.communityS This user is from outside of this forum
            support@toot.community
            wrote last edited by
            #23

            @blabberlicious

            Hey Steve. Your (new) follow still is stuck in pending. The posts of your PF account are landing in my @jorijn home feed, so federation works. For some reason, Pixelfed is not sending the "Accept" message back to us for your specific account. It appears to be an issue on their side. You can double-check the block list on the PF side, maybe @blabberlicious is in there?

            @dansup can you help out?

            blabberlicious@toot.communityB 1 Reply Last reply
            0
            • support@toot.communityS support@toot.community

              @blabberlicious

              Hey Steve. Your (new) follow still is stuck in pending. The posts of your PF account are landing in my @jorijn home feed, so federation works. For some reason, Pixelfed is not sending the "Accept" message back to us for your specific account. It appears to be an issue on their side. You can double-check the block list on the PF side, maybe @blabberlicious is in there?

              @dansup can you help out?

              blabberlicious@toot.communityB This user is from outside of this forum
              blabberlicious@toot.communityB This user is from outside of this forum
              blabberlicious@toot.community
              wrote last edited by
              #24

              @support @jorijn @dansup
              I checked blocked lists and blocked servers. Not there. I might try a fresh px account.

              Thanks so much for checking.

              support@toot.communityS 1 Reply Last reply
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              • blabberlicious@toot.communityB blabberlicious@toot.community

                @support @jorijn @dansup
                I checked blocked lists and blocked servers. Not there. I might try a fresh px account.

                Thanks so much for checking.

                support@toot.communityS This user is from outside of this forum
                support@toot.communityS This user is from outside of this forum
                support@toot.community
                wrote last edited by
                #25

                @blabberlicious @jorijn @dansup do you see the "follows you" label on the TC account from the perspective of PF?

                Link Preview Image
                blabberlicious@toot.communityB 1 Reply Last reply
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                • blabberlicious@pixelfed.socialB This user is from outside of this forum
                  blabberlicious@pixelfed.socialB This user is from outside of this forum
                  blabberlicious@pixelfed.social
                  wrote last edited by
                  #26
                  Hello from Steve at TC!
                  1 Reply Last reply
                  0
                  • support@toot.communityS support@toot.community

                    @blabberlicious @jorijn @dansup do you see the "follows you" label on the TC account from the perspective of PF?

                    Link Preview Image
                    blabberlicious@toot.communityB This user is from outside of this forum
                    blabberlicious@toot.communityB This user is from outside of this forum
                    blabberlicious@toot.community
                    wrote last edited by
                    #27

                    @support @dansup
                    I See and follow @jorijn in TC and PX

                    support@toot.communityS 1 Reply Last reply
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                    • blabberlicious@toot.communityB blabberlicious@toot.community

                      @support @dansup
                      I See and follow @jorijn in TC and PX

                      support@toot.communityS This user is from outside of this forum
                      support@toot.communityS This user is from outside of this forum
                      support@toot.community
                      wrote last edited by
                      #28

                      @blabberlicious @dansup @jorijn

                      I meant: do you see if the TC account blabberlicious follows you on pixelfed?

                      blabberlicious@toot.communityB 2 Replies Last reply
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                      • support@toot.communityS support@toot.community

                        @blabberlicious @dansup @jorijn

                        I meant: do you see if the TC account blabberlicious follows you on pixelfed?

                        blabberlicious@toot.communityB This user is from outside of this forum
                        blabberlicious@toot.communityB This user is from outside of this forum
                        blabberlicious@toot.community
                        wrote last edited by
                        #29

                        @support @dansup @jorijn
                        I can't see my TC account at all searching on PX.
                        On TC a search for the PX account show it as 'request Pending'. PX setting shows it's not set to 'Request follow'.

                        It's like I'm locked out of my own house!

                        Link Preview ImageLink Preview ImageLink Preview ImageLink Preview Image
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                        • support@toot.communityS support@toot.community

                          @blabberlicious @dansup @jorijn

                          I meant: do you see if the TC account blabberlicious follows you on pixelfed?

                          blabberlicious@toot.communityB This user is from outside of this forum
                          blabberlicious@toot.communityB This user is from outside of this forum
                          blabberlicious@toot.community
                          wrote last edited by
                          #30

                          @support @dansup @jorijn
                          I just made an account at another PX server Gram @blabberlicious@gram.social

                          It works perfectly 😮‍💨 So the problem seems very much at pixelfed.social?

                          This show that my PX.social doesn't show up on a search, when logged into PX Gram's server.

                          Link Preview Image
                          blabberlicious@toot.communityB support@toot.communityS 2 Replies Last reply
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                          • blabberlicious@toot.communityB blabberlicious@toot.community

                            @support @dansup @jorijn
                            I just made an account at another PX server Gram @blabberlicious@gram.social

                            It works perfectly 😮‍💨 So the problem seems very much at pixelfed.social?

                            This show that my PX.social doesn't show up on a search, when logged into PX Gram's server.

                            Link Preview Image
                            blabberlicious@toot.communityB This user is from outside of this forum
                            blabberlicious@toot.communityB This user is from outside of this forum
                            blabberlicious@toot.community
                            wrote last edited by
                            #31

                            @support @dansup @jorijn @blabberlicious@gram.social

                            https://pixelfed.social/register
                            I did try and create a fresh pixelfed.social account, but login page is broken 😶‍🌫️

                            1 Reply Last reply
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                            • blabberlicious@toot.communityB blabberlicious@toot.community

                              @support @dansup @jorijn
                              I just made an account at another PX server Gram @blabberlicious@gram.social

                              It works perfectly 😮‍💨 So the problem seems very much at pixelfed.social?

                              This show that my PX.social doesn't show up on a search, when logged into PX Gram's server.

                              Link Preview Image
                              support@toot.communityS This user is from outside of this forum
                              support@toot.communityS This user is from outside of this forum
                              support@toot.community
                              wrote last edited by
                              #32

                              @blabberlicious

                              Unfortunately. Let's hope @dansup can take a look.

                              dansup@mastodon.socialD 1 Reply Last reply
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                              • support@toot.communityS support@toot.community

                                @blabberlicious

                                Unfortunately. Let's hope @dansup can take a look.

                                dansup@mastodon.socialD This user is from outside of this forum
                                dansup@mastodon.socialD This user is from outside of this forum
                                dansup@mastodon.social
                                wrote last edited by
                                #33

                                @support @blabberlicious My apologies, I'm looking into this now!

                                blabberlicious@toot.communityB 1 Reply Last reply
                                0
                                • dansup@mastodon.socialD dansup@mastodon.social

                                  @support @blabberlicious My apologies, I'm looking into this now!

                                  blabberlicious@toot.communityB This user is from outside of this forum
                                  blabberlicious@toot.communityB This user is from outside of this forum
                                  blabberlicious@toot.community
                                  wrote last edited by
                                  #34

                                  @dansup @support

                                  Just to confirm: From within TC, using Ivory (iOS) I can search and find & follow my PX.social acccount. But new post from PX don’t appear in my timeline or notifications. After few hours, if I check the PX follow it becomes marked as ‘requested follow’. Buy PX doesn’t get one, or see my TC account.

                                  Link Preview Image
                                  blabberlicious@toot.communityB 1 Reply Last reply
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                                  • blabberlicious@toot.communityB blabberlicious@toot.community

                                    @dansup @support

                                    Just to confirm: From within TC, using Ivory (iOS) I can search and find & follow my PX.social acccount. But new post from PX don’t appear in my timeline or notifications. After few hours, if I check the PX follow it becomes marked as ‘requested follow’. Buy PX doesn’t get one, or see my TC account.

                                    Link Preview Image
                                    blabberlicious@toot.communityB This user is from outside of this forum
                                    blabberlicious@toot.communityB This user is from outside of this forum
                                    blabberlicious@toot.community
                                    wrote last edited by
                                    #35

                                    @dansup @support

                                    I tried making px private, curated follows only.

                                    But on TC, the px account isn’t marked as ‘request follow’.

                                    Someone fundamentally broken between instances. 🥹

                                    blabberlicious@toot.communityB 1 Reply Last reply
                                    0
                                    • blabberlicious@toot.communityB blabberlicious@toot.community

                                      @dansup @support

                                      I tried making px private, curated follows only.

                                      But on TC, the px account isn’t marked as ‘request follow’.

                                      Someone fundamentally broken between instances. 🥹

                                      blabberlicious@toot.communityB This user is from outside of this forum
                                      blabberlicious@toot.communityB This user is from outside of this forum
                                      blabberlicious@toot.community
                                      wrote last edited by
                                      #36

                                      @dansup @support
                                      I wonder if you had any insights?

                                      Whats strange is I'm unable to make a new PX social account via the web. When I choose the .social server I get a 'page unavailable' (from my home and mobile networks). It's as if my IP address been blocked in some way?

                                      I'm happy to give you temp access to my PX account to see if it's as broken on your end.

                                      Let me know. Thanks for your help!

                                      dansup@mastodon.socialD 1 Reply Last reply
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                                      • blabberlicious@toot.communityB blabberlicious@toot.community

                                        @dansup @support
                                        I wonder if you had any insights?

                                        Whats strange is I'm unable to make a new PX social account via the web. When I choose the .social server I get a 'page unavailable' (from my home and mobile networks). It's as if my IP address been blocked in some way?

                                        I'm happy to give you temp access to my PX account to see if it's as broken on your end.

                                        Let me know. Thanks for your help!

                                        dansup@mastodon.socialD This user is from outside of this forum
                                        dansup@mastodon.socialD This user is from outside of this forum
                                        dansup@mastodon.social
                                        wrote last edited by
                                        #37

                                        @blabberlicious @support We temporarily closed registrations, but they are re-open now. I'm still investigating and will get back to you regarding the federation issue. I'm really sorry about this!

                                        blabberlicious@toot.communityB 2 Replies Last reply
                                        0
                                        • dansup@mastodon.socialD dansup@mastodon.social

                                          @blabberlicious @support We temporarily closed registrations, but they are re-open now. I'm still investigating and will get back to you regarding the federation issue. I'm really sorry about this!

                                          blabberlicious@toot.communityB This user is from outside of this forum
                                          blabberlicious@toot.communityB This user is from outside of this forum
                                          blabberlicious@toot.community
                                          wrote last edited by
                                          #38

                                          @dansup @support
                                          I appreciate your efforts. I will be patient!

                                          1 Reply Last reply
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