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  3. I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

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  • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

    I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

    For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

    Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

    Link Preview Image
    British Post Office scandal - Wikipedia

    favicon

    (en.wikipedia.org)

    Conor Mc Bride (@pigworker@types.pl)

    People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

    favicon

    types.pl (types.pl)

    huntingdon@mstdn.socialH This user is from outside of this forum
    huntingdon@mstdn.socialH This user is from outside of this forum
    huntingdon@mstdn.social
    wrote last edited by
    #15

    @rradczewski

    Nice summary of a decades long scandal that is far from over.

    Now, automate the errors via AI -- and join them to the big big company PR that such software is virtually "error free," rather than bad 20% or more of the time. So error free, you could use it to evaluate whether a prospective voter was a citizen or not.

    1 Reply Last reply
    0
    • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

      I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

      For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

      Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

      Link Preview Image
      British Post Office scandal - Wikipedia

      favicon

      (en.wikipedia.org)

      Conor Mc Bride (@pigworker@types.pl)

      People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

      favicon

      types.pl (types.pl)

      stalbaum@mastodon.socialS This user is from outside of this forum
      stalbaum@mastodon.socialS This user is from outside of this forum
      stalbaum@mastodon.social
      wrote last edited by
      #16

      @rradczewski yes I have heard of this, on a pod I think. (San Diego CA USA.) Disgusting and, uh, well I already said where I am so... It made me sad leave it there ...

      emue@mastodon.designE 1 Reply Last reply
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      • bashtoni@mastodon.socialB bashtoni@mastodon.social

        @rradczewski the particularly crazy thing is how well known the software defects were. Computer Weekly were writing about it in 2008, and Private Eye shortly after.
        It was common knowledge enough to be a topic of small talk in the IT industry in the UK, but there were still hundreds of convictions after these reports.

        wifiwits@infosec.exchangeW This user is from outside of this forum
        wifiwits@infosec.exchangeW This user is from outside of this forum
        wifiwits@infosec.exchange
        wrote last edited by
        #17

        @bashtoni @rradczewski it’s been said, but can’t be repeated enough that Computer Weekly did excellent journalism on this. They didn’t let it go. Private eye too.

        1 Reply Last reply
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        • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

          I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

          For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

          Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

          Link Preview Image
          British Post Office scandal - Wikipedia

          favicon

          (en.wikipedia.org)

          Conor Mc Bride (@pigworker@types.pl)

          People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

          favicon

          types.pl (types.pl)

          reinald@nrw.socialR This user is from outside of this forum
          reinald@nrw.socialR This user is from outside of this forum
          reinald@nrw.social
          wrote last edited by
          #18

          @rradczewski I think this is an interesting example, how a "we don't do software for nuclear power plants" to play down on sloppy programming can escalate to legal issues and destroy lives.

          THERE IS NO EXCUSE FOR SLOPPY SOFTWARE DEVELOPEMENT. NEVER. however trivial your field of work might feel.

          1 Reply Last reply
          0
          • sleepingexplorer@mastodon.socialS sleepingexplorer@mastodon.social

            @pietkuip @rradczewski this is also bad, but it is not similar to the Post Office Horizon case. Not remotely.

            shadedlady@mstdn.socialS This user is from outside of this forum
            shadedlady@mstdn.socialS This user is from outside of this forum
            shadedlady@mstdn.social
            wrote last edited by
            #19

            @sleepingexplorer @pietkuip @rradczewski you are wrong about it not being comparable. The problem was not just because of people hunting down fraud, but also because the targets were picked by an algorithm (i.e. software). It completely destroyed peoples lives, also of their children. And to be clear - most of the targets were absolutely innocent. The algorithm used things like the area were they lived, the type of job they had and used racial profiling

            sleepingexplorer@mastodon.socialS 1 Reply Last reply
            0
            • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

              I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

              For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

              Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

              Link Preview Image
              British Post Office scandal - Wikipedia

              favicon

              (en.wikipedia.org)

              Conor Mc Bride (@pigworker@types.pl)

              People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

              favicon

              types.pl (types.pl)

              fallsmom@mastodon.coffeeF This user is from outside of this forum
              fallsmom@mastodon.coffeeF This user is from outside of this forum
              fallsmom@mastodon.coffee
              wrote last edited by
              #20

              @rradczewski

              Watched it here in US on PBS, found it as I watch for shows w/ Toby Jones. It's Orwellian, and certainly something similar can/will/may be happening here.

              1 Reply Last reply
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              • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                Link Preview Image
                British Post Office scandal - Wikipedia

                favicon

                (en.wikipedia.org)

                Conor Mc Bride (@pigworker@types.pl)

                People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                favicon

                types.pl (types.pl)

                svines@gts.svines.rodeoS This user is from outside of this forum
                svines@gts.svines.rodeoS This user is from outside of this forum
                svines@gts.svines.rodeo
                wrote last edited by
                #21

                @rradczewski so much this! I just read a blog post advocating for no longer checking for bugs because AI can code review better than humans can and this was the very next thing I saw. This unhinged AI mania is going to hurt people

                1 Reply Last reply
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                • shadedlady@mstdn.socialS shadedlady@mstdn.social

                  @sleepingexplorer @pietkuip @rradczewski you are wrong about it not being comparable. The problem was not just because of people hunting down fraud, but also because the targets were picked by an algorithm (i.e. software). It completely destroyed peoples lives, also of their children. And to be clear - most of the targets were absolutely innocent. The algorithm used things like the area were they lived, the type of job they had and used racial profiling

                  sleepingexplorer@mastodon.socialS This user is from outside of this forum
                  sleepingexplorer@mastodon.socialS This user is from outside of this forum
                  sleepingexplorer@mastodon.social
                  wrote last edited by
                  #22

                  @Shadedlady @pietkuip @rradczewski I did not dispute that it was awful.
                  But I do not believe you can look into Horizon in any depth and think they are similar.

                  1 Reply Last reply
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                  • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                    I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                    For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                    Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                    Link Preview Image
                    British Post Office scandal - Wikipedia

                    favicon

                    (en.wikipedia.org)

                    Conor Mc Bride (@pigworker@types.pl)

                    People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                    favicon

                    types.pl (types.pl)

                    alan@lighthouse.co.imA This user is from outside of this forum
                    alan@lighthouse.co.imA This user is from outside of this forum
                    alan@lighthouse.co.im
                    wrote last edited by
                    #23

                    @rradczewski @aral Watch Mr Bates v The Post Office. ITV four part drama if you want to know more. The government is still dragging its heels over the compensations payments. 236 subpostmasters went to jail over the faulty Horizon software made by Fujitsu, over a 1000 prosecuted. 13 Suicides 10 attempts……

                    1 Reply Last reply
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                    • tezoatlipoca@mas.toT tezoatlipoca@mas.to

                      @deech @rradczewski There's a miniseries with some big name UK actors in it that was quite engrossing. Toby Jones as Mr. Bates vs. The Post Office - https://en.wikipedia.org/wiki/Mr_Bates_vs_The_Post_Office

                      ronnylam@mastodon.socialR This user is from outside of this forum
                      ronnylam@mastodon.socialR This user is from outside of this forum
                      ronnylam@mastodon.social
                      wrote last edited by
                      #24

                      @tezoatlipoca @deech @rradczewski recommended!

                      angelascholder@mastodon.energyA 1 Reply Last reply
                      0
                      • stalbaum@mastodon.socialS stalbaum@mastodon.social

                        @rradczewski yes I have heard of this, on a pod I think. (San Diego CA USA.) Disgusting and, uh, well I already said where I am so... It made me sad leave it there ...

                        emue@mastodon.designE This user is from outside of this forum
                        emue@mastodon.designE This user is from outside of this forum
                        emue@mastodon.design
                        wrote last edited by
                        #25

                        @stalbaum @rradczewski
                        The series Mr Bates vs the post office tells this story beautifully

                        1 Reply Last reply
                        0
                        • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                          I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                          For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                          Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                          Link Preview Image
                          British Post Office scandal - Wikipedia

                          favicon

                          (en.wikipedia.org)

                          Conor Mc Bride (@pigworker@types.pl)

                          People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                          favicon

                          types.pl (types.pl)

                          thebuell@techhub.socialT This user is from outside of this forum
                          thebuell@techhub.socialT This user is from outside of this forum
                          thebuell@techhub.social
                          wrote last edited by
                          #26

                          Weird how no one has been jailed for causing this mess .

                          zemsgram@mstdn.socialZ 1 Reply Last reply
                          0
                          • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                            I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                            For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                            Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                            Link Preview Image
                            British Post Office scandal - Wikipedia

                            favicon

                            (en.wikipedia.org)

                            Conor Mc Bride (@pigworker@types.pl)

                            People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                            favicon

                            types.pl (types.pl)

                            markhughes@mastodon.socialM This user is from outside of this forum
                            markhughes@mastodon.socialM This user is from outside of this forum
                            markhughes@mastodon.social
                            wrote last edited by
                            #27

                            @rradczewski indeed, #GenAI / #LLMs and vibe coding are going to make this commonplace.

                            What shocked me was that as this unfolded it was obviously a fuck up somewhere. So many sub postmasters being prosecuted for stealing tens of thousands of pounds without any evidence of where that money went... and nobody thought hang on, really?

                            It was so obvious to me, but the system had no way to recognise and recover before it was obvious even to politicians.

                            Politicians: let's make the system worse.

                            1 Reply Last reply
                            0
                            • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                              I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                              For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                              Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                              Link Preview Image
                              British Post Office scandal - Wikipedia

                              favicon

                              (en.wikipedia.org)

                              Conor Mc Bride (@pigworker@types.pl)

                              People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                              favicon

                              types.pl (types.pl)

                              masek@infosec.exchangeM This user is from outside of this forum
                              masek@infosec.exchangeM This user is from outside of this forum
                              masek@infosec.exchange
                              wrote last edited by
                              #28

                              @rradczewski Outside UK but heard of it already while brewing.

                              1 Reply Last reply
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                              • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                                I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                                For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                                Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                                Link Preview Image
                                British Post Office scandal - Wikipedia

                                favicon

                                (en.wikipedia.org)

                                Conor Mc Bride (@pigworker@types.pl)

                                People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                                favicon

                                types.pl (types.pl)

                                outer@mas.toO This user is from outside of this forum
                                outer@mas.toO This user is from outside of this forum
                                outer@mas.to
                                wrote last edited by
                                #29

                                @rradczewski DAMN! I had absolutely no idea!

                                Being thoroughly 'murican, most of the british news I see is about Royal Scandals.

                                I'd better finish reading that article. Then do it again. So many deaths. So much heartache.

                                1 Reply Last reply
                                0
                                • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                                  I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                                  For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                                  Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                                  Link Preview Image
                                  British Post Office scandal - Wikipedia

                                  favicon

                                  (en.wikipedia.org)

                                  Conor Mc Bride (@pigworker@types.pl)

                                  People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                                  favicon

                                  types.pl (types.pl)

                                  blackminafz8@metalhead.clubB This user is from outside of this forum
                                  blackminafz8@metalhead.clubB This user is from outside of this forum
                                  blackminafz8@metalhead.club
                                  wrote last edited by
                                  #30

                                  @rradczewski omg that's horrible!

                                  1 Reply Last reply
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                                  • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                                    @pietkuip how so?

                                    pietkuip@mastodon.nlP This user is from outside of this forum
                                    pietkuip@mastodon.nlP This user is from outside of this forum
                                    pietkuip@mastodon.nl
                                    wrote last edited by
                                    #31

                                    @rradczewski
                                    The belief in "the computer". The way people's entire lives and families were destroyed. The way all signs were disregarded at all levels, also by the judiciary.

                                    And finally, parliamentary inquests.

                                    (I am not deeply knowledgeable about either scandal. But I keep warning Swedes that want more hunting after fraud in social benefits, also by coupling different computer systems, algorithms etc.)

                                    1 Reply Last reply
                                    0
                                    • craig_groeschel@zeroes.caC craig_groeschel@zeroes.ca

                                      @rradczewski
                                      I really enjoyed the docudrama Mr. Bates vs. The Post Office. It was shown on PBS Masterpiece Theater over here.

                                      outer@mas.toO This user is from outside of this forum
                                      outer@mas.toO This user is from outside of this forum
                                      outer@mas.to
                                      wrote last edited by
                                      #32

                                      @craig_groeschel @rradczewski Thank you! I'm watching it tonight.
                                      PBS Masterpiece Theater
                                      The Real Story of Mr. Bates vs the Post Office
                                      https://www.pbs.org/show/the-real-story-of-mr-bates-vs-the-post-office/
                                      also, besides the documentary, there's an acclaimed PBS TV series, with top-notch actors, also about the whole affair. (THOUSANDS of people were unfairly attacked, sued and smeared.)
                                      https://www.pbs.org/wgbh/masterpiece/shows/mr-bates-vs-the-post-office/
                                      #History #Injustice #Law

                                      1 Reply Last reply
                                      0
                                      • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                                        I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                                        For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                                        Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                                        Link Preview Image
                                        British Post Office scandal - Wikipedia

                                        favicon

                                        (en.wikipedia.org)

                                        Conor Mc Bride (@pigworker@types.pl)

                                        People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                                        favicon

                                        types.pl (types.pl)

                                        iveyline@mastodon.nzI This user is from outside of this forum
                                        iveyline@mastodon.nzI This user is from outside of this forum
                                        iveyline@mastodon.nz
                                        wrote last edited by
                                        #33

                                        @rradczewski It is a heart breaking story and those responsible have never been made to pay. The little guys who ran the post offices got shafted because big tech screwed up big time

                                        1 Reply Last reply
                                        0
                                        • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                                          I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                                          For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                                          Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                                          Link Preview Image
                                          British Post Office scandal - Wikipedia

                                          favicon

                                          (en.wikipedia.org)

                                          Conor Mc Bride (@pigworker@types.pl)

                                          People seem to have learned NOTHING from the Post Office Horizon Scandal. The AI bubble is PREDICATED on software productivity being prioritised over anything being any good. PEOPLE WILL DIE.

                                          favicon

                                          types.pl (types.pl)

                                          n3wjack@mastodon.socialN This user is from outside of this forum
                                          n3wjack@mastodon.socialN This user is from outside of this forum
                                          n3wjack@mastodon.social
                                          wrote last edited by
                                          #34

                                          @rradczewski Read an article about this ones (tech related). Quite baffling indeed.
                                          Mind-blowing how they didn't take responsibility for the software flaws and destroyed human lives instead.

                                          1 Reply Last reply
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