Workers’ pay is increasingly shaped by opaque algorithms and artificial intelligence systems,
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Workers’ pay is increasingly shaped by opaque algorithms and artificial intelligence systems,
shifting compensation decisions away from human managers, clear legal standards, and collective bargaining.
This phenomenon
—known as algorithmic wage discrimination1 or surveillance pay
—was first documented in app-controlled ride-hail and food-delivery work.Now, it is spreading to a range of other industries and services.
Surveillance wages are being offered in sectors as diverse as "healthcare, customer service, logistics and retail."
Customers for surveillance wage tools include "Intuit, Salesforce,
Colgate-Palmolive, Amwell and Healthcare Services Group": -
Workers’ pay is increasingly shaped by opaque algorithms and artificial intelligence systems,
shifting compensation decisions away from human managers, clear legal standards, and collective bargaining.
This phenomenon
—known as algorithmic wage discrimination1 or surveillance pay
—was first documented in app-controlled ride-hail and food-delivery work.Now, it is spreading to a range of other industries and services.
Surveillance wages are being offered in sectors as diverse as "healthcare, customer service, logistics and retail."
Customers for surveillance wage tools include "Intuit, Salesforce,
Colgate-Palmolive, Amwell and Healthcare Services Group":@cdarwin I'm glad shit.like this is (still) illegal in my juristiction!
- But it should be illegal around the globe!
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R relay@relay.infosec.exchange shared this topic