shifting compensation decisions away from human managers, clear legal standards, and collective bargaining.

This phenomenon
—known as algorithmic wage discrimination1 or surveillance pay
—was first documented in app-controlled ride-hail and food-delivery work.

Now, it is spreading to a range of other industries and services.

Surveillance wages are being offered in sectors as diverse as "healthcare, customer service, logistics and retail."

Customers for surveillance wage tools include "Intuit, Salesforce,
Colgate-Palmolive, Amwell and Healthcare Services Group":

How artificial intelligence uncouples hard work from fair wages through ‘surveillance pay’ practices—and how to fix it

How surveillance pay practices work, where they are increasingly deployed in the U.S. economy, and policy recommendations to ensure pay fairness and transparency.

Equitable Growth (equitablegrowth.org)