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  3. Self-checkout kiosks should allow tipping.

Self-checkout kiosks should allow tipping.

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  • ohmrun@indieweb.socialO ohmrun@indieweb.social

    @alice
    The 'ole five-finger discount.

    alice@lgbtqia.spaceA This user is from outside of this forum
    alice@lgbtqia.spaceA This user is from outside of this forum
    alice@lgbtqia.space
    wrote last edited by
    #11

    @ohmrun late-stage capitalism has pushed me into piracy, because services have gotten *so* much worse than bootlegs.

    ohmrun@indieweb.socialO 1 Reply Last reply
    0
    • alice@lgbtqia.spaceA alice@lgbtqia.space

      @ohmrun late-stage capitalism has pushed me into piracy, because services have gotten *so* much worse than bootlegs.

      ohmrun@indieweb.socialO This user is from outside of this forum
      ohmrun@indieweb.socialO This user is from outside of this forum
      ohmrun@indieweb.social
      wrote last edited by
      #12

      @alice
      I'm not poor by historical standards, but...

      carlwatkins@mastodon.socialC 1 Reply Last reply
      0
      • alice@lgbtqia.spaceA alice@lgbtqia.space

        Self-checkout kiosks should allow tipping.

        I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

        retepkce@rollenspiel.socialR This user is from outside of this forum
        retepkce@rollenspiel.socialR This user is from outside of this forum
        retepkce@rollenspiel.social
        wrote last edited by
        #13

        @alice I fully support this

        1 Reply Last reply
        0
        • R relay@relay.publicsquare.global shared this topic
        • alice@lgbtqia.spaceA alice@lgbtqia.space

          Self-checkout kiosks should allow tipping.

          I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

          joykill@mastodon.socialJ This user is from outside of this forum
          joykill@mastodon.socialJ This user is from outside of this forum
          joykill@mastodon.social
          wrote last edited by
          #14

          @alice I usually ring up an employee discount by choosing the cheaper of the weighed items, for example peanuts instead of cashews. Seems like they've cottoned on though and throw "employee verification needed" blocker when trying to check out with any of the most easily "confused" items these days. Except the 1 employee manning 15 self-checkouts at my local supermarket usually can't bother spending the time to look at the items and just hits the confirmation and moves on lol

          1 Reply Last reply
          0
          • alice@lgbtqia.spaceA alice@lgbtqia.space

            Self-checkout kiosks should allow tipping.

            I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

            carlwatkins@mastodon.socialC This user is from outside of this forum
            carlwatkins@mastodon.socialC This user is from outside of this forum
            carlwatkins@mastodon.social
            wrote last edited by
            #15

            @alice if it makes them feel better about it they can think of it as an employee discount since I'm doing their work for them.

            1 Reply Last reply
            0
            • ohmrun@indieweb.socialO ohmrun@indieweb.social

              @alice
              I'm not poor by historical standards, but...

              carlwatkins@mastodon.socialC This user is from outside of this forum
              carlwatkins@mastodon.socialC This user is from outside of this forum
              carlwatkins@mastodon.social
              wrote last edited by
              #16

              @ohmrun @alice ...I'm rich in downloaded media?

              ohmrun@indieweb.socialO 1 Reply Last reply
              0
              • alice@lgbtqia.spaceA alice@lgbtqia.space

                Self-checkout kiosks should allow tipping.

                I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

                meaningfulbits@mastodon.socialM This user is from outside of this forum
                meaningfulbits@mastodon.socialM This user is from outside of this forum
                meaningfulbits@mastodon.social
                wrote last edited by
                #17

                @alice it's like putting a negative number in the kiosk at McDonald's and getting 99 nuggets.

                1 Reply Last reply
                0
                • carlwatkins@mastodon.socialC carlwatkins@mastodon.social

                  @ohmrun @alice ...I'm rich in downloaded media?

                  ohmrun@indieweb.socialO This user is from outside of this forum
                  ohmrun@indieweb.socialO This user is from outside of this forum
                  ohmrun@indieweb.social
                  wrote last edited by
                  #18

                  @CarlWatkins @alice I've got my Bitwig licence, and my Native Instruments Komplete licence, and, err, some other software products under active evaluation.

                  1 Reply Last reply
                  0
                  • alice@lgbtqia.spaceA alice@lgbtqia.space

                    Self-checkout kiosks should allow tipping.

                    I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

                    olivvybee@beehive.cityO This user is from outside of this forum
                    olivvybee@beehive.cityO This user is from outside of this forum
                    olivvybee@beehive.city
                    wrote last edited by
                    #19

                    @alice Don’t forget to tip tippy!

                    - YouTube

                    Auf YouTube findest du die angesagtesten Videos und Tracks. Außerdem kannst du eigene Inhalte hochladen und mit Freunden oder gleich der ganzen Welt teilen.

                    favicon

                    (www.youtube.com)

                    1 Reply Last reply
                    0
                    • alice@lgbtqia.spaceA alice@lgbtqia.space

                      Self-checkout kiosks should allow tipping.

                      I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

                      overflo@23.socialO This user is from outside of this forum
                      overflo@23.socialO This user is from outside of this forum
                      overflo@23.social
                      wrote last edited by
                      #20

                      @alice sure!
                      just buy 5 of each and scan 4 🙂

                      1 Reply Last reply
                      0
                      • alice@lgbtqia.spaceA alice@lgbtqia.space

                        Self-checkout kiosks should allow tipping.

                        I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

                        connynasch@mastodon.socialC This user is from outside of this forum
                        connynasch@mastodon.socialC This user is from outside of this forum
                        connynasch@mastodon.social
                        wrote last edited by
                        #21

                        @alice In the EU we do not tip the cashier, find that idea quite odd. Only waiters in restaurants (not Mac Do) get tips here.

                        alice@lgbtqia.spaceA 1 Reply Last reply
                        0
                        • connynasch@mastodon.socialC connynasch@mastodon.social

                          @alice In the EU we do not tip the cashier, find that idea quite odd. Only waiters in restaurants (not Mac Do) get tips here.

                          alice@lgbtqia.spaceA This user is from outside of this forum
                          alice@lgbtqia.spaceA This user is from outside of this forum
                          alice@lgbtqia.space
                          wrote last edited by
                          #22

                          @connynasch here in the US, we have things like:

                          - self-checkout kiosks that ask for tips

                          - POS systems that ask for a tip before you get served

                          - default tipping amounts of 18%, 20%, and 25%, or "no tip" on most services

                          - a 5% "built-in" tip on all sales at a lot of restaurants (that doesn't go to employees)

                          - a 15% built-in gratuity for groups (usually of 6+)

                          connynasch@mastodon.socialC 1 Reply Last reply
                          0
                          • alice@lgbtqia.spaceA alice@lgbtqia.space

                            Self-checkout kiosks should allow tipping.

                            I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

                            webhat@infosec.exchangeW This user is from outside of this forum
                            webhat@infosec.exchangeW This user is from outside of this forum
                            webhat@infosec.exchange
                            wrote last edited by
                            #23

                            @alice some time ago I went shopping in a drugstore where they had just introduced self-service kiosks, 4 people worked there. I went to the regular register and said I prefer to shop from a human, because the company will use this as an excuse to fire people. The cashier said that this was a huge time save, not needing to serve customers, and they weren't worried about that they'd lose their jobs

                            2 years later only 2 people work there 😔

                            acb@mastodon.socialA kkarhan@c.imK 2 Replies Last reply
                            0
                            • webhat@infosec.exchangeW webhat@infosec.exchange

                              @alice some time ago I went shopping in a drugstore where they had just introduced self-service kiosks, 4 people worked there. I went to the regular register and said I prefer to shop from a human, because the company will use this as an excuse to fire people. The cashier said that this was a huge time save, not needing to serve customers, and they weren't worried about that they'd lose their jobs

                              2 years later only 2 people work there 😔

                              acb@mastodon.socialA This user is from outside of this forum
                              acb@mastodon.socialA This user is from outside of this forum
                              acb@mastodon.social
                              wrote last edited by
                              #24

                              @webhat @alice A lot of the moral argument against automated checkouts depends on a neoliberal austerity model where chatting with the cashier is the only form of social contact some people get, and it is accepted as Morally Wrong that society should provide them with more funded by the Hardworking Taxpayer. I.e., the Market accidentally provides universal basic social connection, which is under threat from improved efficiencies, so they must be stopped.

                              alice@lgbtqia.spaceA 1 Reply Last reply
                              1
                              0
                              • R relay@relay.infosec.exchange shared this topic
                              • alice@lgbtqia.spaceA alice@lgbtqia.space

                                Self-checkout kiosks should allow tipping.

                                I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.

                                haaflife@ohai.socialH This user is from outside of this forum
                                haaflife@ohai.socialH This user is from outside of this forum
                                haaflife@ohai.social
                                wrote last edited by
                                #25

                                @alice the comments make me sad. I somehow thought people on the fediverse could agree on the absolute minimum, like not being a class traitor and not using the self checkout*

                                *Unless there is a health, safety or other import reason

                                colorblindcowboy@mastodon.artC 1 Reply Last reply
                                0
                                • acb@mastodon.socialA acb@mastodon.social

                                  @webhat @alice A lot of the moral argument against automated checkouts depends on a neoliberal austerity model where chatting with the cashier is the only form of social contact some people get, and it is accepted as Morally Wrong that society should provide them with more funded by the Hardworking Taxpayer. I.e., the Market accidentally provides universal basic social connection, which is under threat from improved efficiencies, so they must be stopped.

                                  alice@lgbtqia.spaceA This user is from outside of this forum
                                  alice@lgbtqia.spaceA This user is from outside of this forum
                                  alice@lgbtqia.space
                                  wrote last edited by
                                  #26

                                  @acb my argument against automated checkout is that it isn't automated. It's that it's removing a paid employee and replacing them with me. On top of that, they're now filming my purchases, selling the data, and using a fraction of the profit to pay armed security to check my receipt at the door to make sure I'm doing a good job of filling in for their employees.

                                  @webhat

                                  kkarhan@c.imK acb@mastodon.socialA riverpunk@defcon.socialR ruthoday2@chaosfem.twR 4 Replies Last reply
                                  0
                                  • webhat@infosec.exchangeW webhat@infosec.exchange

                                    @alice some time ago I went shopping in a drugstore where they had just introduced self-service kiosks, 4 people worked there. I went to the regular register and said I prefer to shop from a human, because the company will use this as an excuse to fire people. The cashier said that this was a huge time save, not needing to serve customers, and they weren't worried about that they'd lose their jobs

                                    2 years later only 2 people work there 😔

                                    kkarhan@c.imK This user is from outside of this forum
                                    kkarhan@c.imK This user is from outside of this forum
                                    kkarhan@c.im
                                    wrote last edited by
                                    #27

                                    @webhat @alice except self-checkous have one advantage:
                                    People can shop without direct judgement.
                                    - May it be care products for trans* and nonbinary folks.
                                    - Or some dude with fragile masculinity that can't handle putting a pack of tampons or condoms on the conveyor.

                                    They incentivize small & single-item purchases, reduce queues on those and increase the conversion rate (from walking-buy to paying)…
                                    - And with the absurd rent prices on commercial real estate, there's absolutely incentive to maximize that rate.

                                    Stores not only optimize staffing to peak efficiency (see ALDI) but also being a discrete one-stop-shop is what made Amazon so big:
                                    - The packaging doesn't tell if one's ordering a pack of shampoo or lube nor whether there's a flashlight or dildo inside…

                                    Besides most people are pragmatic and would rather have a cheaper product without frills than paying extra on everything.
                                    - Again: ALDI principle…

                                    vfrmedia@social.tchncs.deV 1 Reply Last reply
                                    0
                                    • alice@lgbtqia.spaceA alice@lgbtqia.space

                                      @acb my argument against automated checkout is that it isn't automated. It's that it's removing a paid employee and replacing them with me. On top of that, they're now filming my purchases, selling the data, and using a fraction of the profit to pay armed security to check my receipt at the door to make sure I'm doing a good job of filling in for their employees.

                                      @webhat

                                      kkarhan@c.imK This user is from outside of this forum
                                      kkarhan@c.imK This user is from outside of this forum
                                      kkarhan@c.im
                                      wrote last edited by
                                      #28

                                      @alice @acb @webhat those are all valid arguments, espechally in juristictions where these things are legal…

                                      https://c.im/@kkarhan/116583530622643280

                                      1 Reply Last reply
                                      0
                                      • alice@lgbtqia.spaceA alice@lgbtqia.space

                                        @acb my argument against automated checkout is that it isn't automated. It's that it's removing a paid employee and replacing them with me. On top of that, they're now filming my purchases, selling the data, and using a fraction of the profit to pay armed security to check my receipt at the door to make sure I'm doing a good job of filling in for their employees.

                                        @webhat

                                        acb@mastodon.socialA This user is from outside of this forum
                                        acb@mastodon.socialA This user is from outside of this forum
                                        acb@mastodon.social
                                        wrote last edited by
                                        #29

                                        @alice @webhat Maybe I’m wrong, but I prefer the automated checkout. It’s usually faster, and I don’t need a chat with the tired stranger operating the till. And I’d rather pay direct taxes from my paycheque to fund social workers (as is the case in Sweden) than pay the indirect, stochastic tax of some of my grocery-shopping time going to waiting in a slow queue with a modicum of social contact at the end.

                                        1 Reply Last reply
                                        0
                                        • kkarhan@c.imK kkarhan@c.im

                                          @webhat @alice except self-checkous have one advantage:
                                          People can shop without direct judgement.
                                          - May it be care products for trans* and nonbinary folks.
                                          - Or some dude with fragile masculinity that can't handle putting a pack of tampons or condoms on the conveyor.

                                          They incentivize small & single-item purchases, reduce queues on those and increase the conversion rate (from walking-buy to paying)…
                                          - And with the absurd rent prices on commercial real estate, there's absolutely incentive to maximize that rate.

                                          Stores not only optimize staffing to peak efficiency (see ALDI) but also being a discrete one-stop-shop is what made Amazon so big:
                                          - The packaging doesn't tell if one's ordering a pack of shampoo or lube nor whether there's a flashlight or dildo inside…

                                          Besides most people are pragmatic and would rather have a cheaper product without frills than paying extra on everything.
                                          - Again: ALDI principle…

                                          vfrmedia@social.tchncs.deV This user is from outside of this forum
                                          vfrmedia@social.tchncs.deV This user is from outside of this forum
                                          vfrmedia@social.tchncs.de
                                          wrote last edited by
                                          #30

                                          @kkarhan @webhat @alice

                                          I always do shopping late in evening to avoid crowds of people (and busy car park with bad drivers), I've not noticed any major reduction in headcount in the supermarkets, I've got friends who work in them who have said the same and have worked in retail myself in 1980s.

                                          What happens instead is staff are tasked with restocking and tidying up shelves (which in smaller shops they had to previously do *as well* as serve people on checkouts, which was always a pain when working in such places) and monitoring the village shop over 20 years (which recently got self checkouts) they have same number of staff as before.

                                          But this is in a European country with some better employee protection legislation..

                                          vfrmedia@social.tchncs.deV webhat@infosec.exchangeW 2 Replies Last reply
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