@StarkRG @jonm I remember learning the following rules back in 2005 or even earlier:
- Praise specifically and criticise generally
- Double all time estimates made by your developers and take them to the next unit (e.g. 2 days become 4 weeks) before passing them on
- Agree on a clear vocabulary, write it down and stick to it
The last point especially helps with quickly seeing which employees either lack the necessary precision/focus or tend to make things overly complicated