@bjn @taylorlorenz @davidallengreen I think @TechConnectify raised the point some time ago that mastodon simply doesn't have the moderation tools for popular accounts that large platforms like Twitter have.
Mastodon needs to grow up from it's techy roots and start being far more pragmatic about supporting people, especially the sort of popular people who drive interest in joining the platform. Federation is grand and all but making something that isn't painful to use for key users is important.