I little tonic for the #aihype
I'm Sorry to Burst Your Bubble: You Are Being Fooled About AI, and You Will Soon Feel Really Stupid
https://substack.com/home/post/p-187213882
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leanlearnlead@mstdn.ca
@leanlearnlead@mstdn.ca
Posts
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I little tonic for the #aihype -
You might say, why would a former banker be the next CEO of TELUS? -
You might say, why would a former banker be the next CEO of TELUS?@mlevison Many footnotes.
I agree with your points - do you think developers agree with you, or have they all drank the kool-aid?
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You might say, why would a former banker be the next CEO of TELUS?@mlevison The hype about agents is skyrocketing. Even programmers who (to me) are usually skeptical and look for evidence are buying into the latest Claude Code hype. Anthropic has a lot to gain from this.
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Thrilled for the 7th event in @policy_school’s Canada’s Productivity Initiative in partnership with Rotman, featuring insight from Carolyn Rogers, Bill Morneau, Susan Black, Glenda Crisp, and so many more.@trevortombe The agenda reads like it is very "AI adoption" focused.
Too bad there aren't any engineers who have actually used the tech in the speaker roster, otherwise I'd be interested.
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You might say, why would a former banker be the next CEO of TELUS?@mlevison I can't comment in external use - like for customer service - I think any company that is putting AI in front of customers isn't interested in customer service in the first place.
Internally, TELUS has fostered an environment for employees to experiment with in-house LLM's. Employees are empowered to create their own knowledge bases that are queried by an LLM. That approach improves accuracy and helps with productivity, although it is a soft savings and hard to measure.
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You might say, why would a former banker be the next CEO of TELUS?You might say, why would a former banker be the next CEO of TELUS?
Shouldn't they be a marketer, or a technologist, or a deal maker?
Having worked a few years there, I can safely say the focus is 100% on financing. Their debt is high, their investments are not paying out.
So one approach - get a banker in there to drive new funding sources.
Another approach would have been to appoint an operator who would drive increased customer service, reduce waste and friction, turn around the cashflow.
The fact that the board choose the banker tells you everything you need to know.
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Strong urge to rewatch V for Vendetta.@ianRobinson
"People shouldn't be afraid of their government. Governments should be afraid of their people." -
I'm not a huge fan of putting AI in the browser, but I would love having AI fill out forms for me.@malcolm unless those forms need to be accurate or reliable...