CIRCLE WITH A DOT

@davidgerard What was the failure that needed repair? Did you get back a repaired laptop or a replacement?
In other words, do this looks intentional (either by the organization or employee theft) or could this be accidental?
I'll mention the adventure to my social circles and advise that anyone needing to send back a laptop for repair add a post-it saying "I have records if you steal my RAM you will get caught"