@Linux_in_a_Bit I've always done my best to help people become able to help themselves. Show them how to find the information they need, how to search for it. Walk them through applying that information, being there to hold their hand but not lead. Never insult, never put them down.
I've had multiple of them come back to me later because other people were assholes when they just needed a clear answer.
And that's just not right.