In the context of #FOSS, #opensource software, I see often the word "alternative".This word gives me a feeling of a second choice after the "real" thing.For example: "Zammand is the open-source alternative for help desks".Maybe it would be better to say something like: "Zammand is the open-source solution for help desks".Or "solution", or "application".What do you think?Do you have other suggestions?
J