@platinumtulip GET 'EM!
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goodnewsgreyshoes@mastodon.art
@goodnewsgreyshoes@mastodon.art
Posts
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standing with a hammer near my desktop and ominously muttering "your motherfucking windows install ends NaN days from now" -
I might have done an art :3It is not much, but it is mine.@crypticcelery As a highly experienced art looker, I'm happy to report that this is a Good Art
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The expression on that lil' tiger's face is *precious*🥹
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coping with the harshness of reality by drawing cute bird creatures with some new brushes I bought@stokori Haha my pleasure!! Glad I was able to return the favor!🥰
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coping with the harshness of reality by drawing cute bird creatures with some new brushes I bought@stokori THANK FUCKIN' GOD!
#Coping with the #HarshReality of life by ADMIRING your #CuteBird creature!!
️🩹🪶#ThisDrawingHeals3PsychicDamage #RejuvenatedByBirb #BirbArtTherapy #FeatherWeather #FeatherdustMySoul #HeLooksVeryPolite #ProtectThisBird #YouHaveMyBrush #BrushRush
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What's the most common complaint I've heard about Linux?@aud
️THHIIIIISSSSSS THIS YES THIS!Ask any IT about their first steps when troubleshooting (generally, not for some specific issue) & I'd be astonished if any of their first 5 suggestions mention a manual.
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What's the most common complaint I've heard about Linux?@brouhaha I am surprised to hear both of those things, & would love to see a photo of you still have one!
(note: I desire a photo not for proof, as I've no doubt you're telling the truth, but simply because I'd love to see about how big/detailed of a manual they were. Like, book sized? Leaflet? Notepad?
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What's the most common complaint I've heard about Linux?>> “I totally understand why you’re frustrated. Would you like some help? This was hard for me too, at first, but I can share what I know.”
This is a *phenomenal* way to respond to an upset/impolite request.
- validates their concern & experience, *twice*
- indicates interest in & value of their goals
- sets reasonable expectations for support
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What's the most common complaint I've heard about Linux?@malte @Kancept @Slacker I fully agree:
"New users shouldn't assume they can easily optimize this operating system that's lauded for its optimizability & being more user-friendly than it's ever been" is unrealistic.
New users aren't going to stop wanting the nice things that Veteran users keep bragging about as reasons they prefer Linux.
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What's the most common complaint I've heard about Linux?@drdirtbag @brouhaha @Linux_in_a_Bit 100%
I feel like there should be a series of infographics on "How to actually help & encourage new Linux users" that includes "phrases & responses to avoid at all times".
Lots of well-meaning but poorly-equipped (& rarely trained) tech support, out there.
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What's the most common complaint I've heard about Linux?@malte @Slacker @Kancept On the one hand:
You deserve to be appreciated when offering help to a 'noob', & their frustration does not make it okay for them to be rude. You don't need to put up with abuse.
On the other hand:
"I won't help you b/c you were too frustrated by your problem to adhere to my expectations, & I did not have the patience to tolerate incivility which I knew was not directed at me" doesn't seem like a viable solution.
Thoughts?