@CiaraNi I feel for you...!!!
In the UK it was (is?) common to write directly to the CEO of the company when the customer service dept would not deal with it... an idea? Not sure if it would work in DK
giosci@social.vivaldi.net
@giosci@social.vivaldi.net
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I appear to be waging a one-woman ’See Something, Say Something’ campaign where I write to companies to register my displeasure when they use AI to enshittify customer service.