@lproven @theregister thank you for summarizing this so eloquently!
15-20 years ago was also the time IT management stopped to be people who rose through the ranks and knew what they were doing, and was starting to be MBAs with PowerPoint and color-coordinated pencils. At that point all the outsourcing and rightshoring and KPI-based IT started to happen which created the zombie mess of clueless managers and puppy mill-spawned grunts we have today.