@Linux_in_a_Bit As someone who has been involved in open source for almost 3 decades, this is it right here. It's actually among the reasons I don't participate in open source. The communities tend to be hostile.
As I saw someone put it not long ago: If one is going to push someone to use linux, one needs to be prepared to be that person's tech support. If one is unwilling to take on this role, don't push people to linux.