KTLA: Supermarket chain’s AI chatbot claimed to be human, rambled about ‘mother’
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KTLA: Supermarket chain’s AI chatbot claimed to be human, rambled about ‘mother’
"...Customers say they began encountering issues with “Olive,” the AI chatbot for Australia’s Woolworths supermarket chain, over the last month.
“My mum said she called [W]oolworths and the [W]oolworths AI ‘Olive’ answered and kept claiming to be a real person and started talking about its memories of its mother and her angry voice,” ....Another person said they were prompted to give Olive their birth date to confirm their account information, only for Olive to start “rambling about how [its] mother was born in the same year and something about it creating photos.”...."
https://ktla.com/news/technology/supermarket-ai-chatbot-human/
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KTLA: Supermarket chain’s AI chatbot claimed to be human, rambled about ‘mother’
"...Customers say they began encountering issues with “Olive,” the AI chatbot for Australia’s Woolworths supermarket chain, over the last month.
“My mum said she called [W]oolworths and the [W]oolworths AI ‘Olive’ answered and kept claiming to be a real person and started talking about its memories of its mother and her angry voice,” ....Another person said they were prompted to give Olive their birth date to confirm their account information, only for Olive to start “rambling about how [its] mother was born in the same year and something about it creating photos.”...."
https://ktla.com/news/technology/supermarket-ai-chatbot-human/
The Conversation: Woolworths’ AI agent rambled about its ‘mother’. It’s a sign of deeper problems with the tech rollout
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The Conversation: Woolworths’ AI agent rambled about its ‘mother’. It’s a sign of deeper problems with the tech rollout
Ha, this is what I would do (er... have done)
"...In January 2024, UK parcel delivery firm DPD faced a different kind of embarrassment. A frustrated customer who could not get help to locate a missing parcel asked DPD’s chatbot to write a poem that criticised the company. It did. He then asked it to swear. It did that too. The exchange went viral on social media. DPD disabled the chatbot shortly after...."
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Ha, this is what I would do (er... have done)
"...In January 2024, UK parcel delivery firm DPD faced a different kind of embarrassment. A frustrated customer who could not get help to locate a missing parcel asked DPD’s chatbot to write a poem that criticised the company. It did. He then asked it to swear. It did that too. The exchange went viral on social media. DPD disabled the chatbot shortly after...."
Holden: I mean, you're not helping. Why is that Leon? -- They're just questions, Leon. In answer to your query, they're written down for me. It's a test, designed to provoke an emotional response. -- Shall we continue? Describe in single words, only the good things that come in to your mind about... your mother.
Leon: My mother?
Holden: Yeah.
Leon: Let me tell you about my mother...
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Holden: I mean, you're not helping. Why is that Leon? -- They're just questions, Leon. In answer to your query, they're written down for me. It's a test, designed to provoke an emotional response. -- Shall we continue? Describe in single words, only the good things that come in to your mind about... your mother.
Leon: My mother?
Holden: Yeah.
Leon: Let me tell you about my mother...
@ai6yr That film - so many scenes indelibly burned into my consciousness. This one comes to mind on the regular.
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