Tip: If you cannot locate an email address for customer service for a company, open the Terms of Service, search for (press ctrl+F) "@".

[jilleduffy@mastodon.social]

Tip: If you cannot locate an email address for customer service for a company, open the Terms of Service, search for (press ctrl+F) "@". Almost always, you can find an email address in there.

[supermoosie@mastodon.au]

@jilleduffy

I like going to the about our executive team page.

Then firstname.lastname@

Then send the email again, with no dot.

Explain their website is lacking contact information. Then your problem.

Most of the time someone gets back to you

[rhelune@todon.eu]

@jilleduffy uhm https://daniel.haxx.se/email/

(My requests are usually GDPR related, so I just search the privacy policy.)

[iveyline@mastodon.nz]

@jilleduffy I refuse to deal with any company online that doesn't have three things (a) an address; (b) a phone number; (c) an email address. I was ripped off by one that I realised afterwards only had an email address to which they failed to respond. LinkedIn also only had a street address in San Francisco thatcwas the only alternative to trying to communicate through their nonsensical algorirhm driven contact system. It cost me $ 90 to courier a letter to them asking to terminate my account - which had been blocked for spurious reasons. Never again!

[dotyk@mastodon.social]

@jilleduffy That's cool, but what if they just don't respond? Write that you're going to hunt #Trump with a #shotgun? I don't really understand how the states treat guns, but this will attract attention, right?

[koboggi@mastodon.social]

@jilleduffy thats good to know