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  3. Even #CrossBorderRail trips that should be SIMPLE are often hellish to purchase.

Even #CrossBorderRail trips that should be SIMPLE are often hellish to purchase.

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  • jon@gruene.socialJ This user is from outside of this forum
    jon@gruene.socialJ This user is from outside of this forum
    jon@gruene.social
    wrote last edited by
    #1

    Even #CrossBorderRail trips that should be SIMPLE are often hellish to purchase. Trying to get a ticket 11th April, Paris-Stuttgart, is a case in point as I explain here:
    https://jonworth.eu/paris-stuttgart-and-stuttgart-budapest-two-railway-worlds/

    And thanks to @corentin who helped me solve this!

    niklasmm@freiburg.socialN bovine3dom@masto.aiB stefanlindbohm@mastodon.socialS 3 Replies Last reply
    1
    0
    • jon@gruene.socialJ jon@gruene.social

      Even #CrossBorderRail trips that should be SIMPLE are often hellish to purchase. Trying to get a ticket 11th April, Paris-Stuttgart, is a case in point as I explain here:
      https://jonworth.eu/paris-stuttgart-and-stuttgart-budapest-two-railway-worlds/

      And thanks to @corentin who helped me solve this!

      niklasmm@freiburg.socialN This user is from outside of this forum
      niklasmm@freiburg.socialN This user is from outside of this forum
      niklasmm@freiburg.social
      wrote last edited by
      #2

      @jon @corentin lol, I'm two paragraphs in and you're not pulling any punches 😅

      yacc143@mastodon.socialY 1 Reply Last reply
      0
      • niklasmm@freiburg.socialN niklasmm@freiburg.social

        @jon @corentin lol, I'm two paragraphs in and you're not pulling any punches 😅

        yacc143@mastodon.socialY This user is from outside of this forum
        yacc143@mastodon.socialY This user is from outside of this forum
        yacc143@mastodon.social
        wrote last edited by
        #3

        @NiklasMM @jon @corentin So basically nothing has changed in 30 years, besides the trains being newer and a bit faster.

        Jon being the cross-border rail guy, I wonder, is FR-ES rail travel still “disembark and embark the new train at the border” like it was in the 1990s when I did my traditional student interrail?

        jon@gruene.socialJ 1 Reply Last reply
        0
        • yacc143@mastodon.socialY yacc143@mastodon.social

          @NiklasMM @jon @corentin So basically nothing has changed in 30 years, besides the trains being newer and a bit faster.

          Jon being the cross-border rail guy, I wonder, is FR-ES rail travel still “disembark and embark the new train at the border” like it was in the 1990s when I did my traditional student interrail?

          jon@gruene.socialJ This user is from outside of this forum
          jon@gruene.socialJ This user is from outside of this forum
          jon@gruene.social
          wrote last edited by
          #4

          @yacc143 Depends on the border. Irun-Hendaye and Cerbere-Port Bou is still get out of one train and into the other. But there is a new high speed line Perpignan - Barcelona, no changes needed, but it has only 4 or 5 trains a day on it each way as railways can't be arsed to do better. @NiklasMM @corentin

          1 Reply Last reply
          0
          • jon@gruene.socialJ jon@gruene.social

            Even #CrossBorderRail trips that should be SIMPLE are often hellish to purchase. Trying to get a ticket 11th April, Paris-Stuttgart, is a case in point as I explain here:
            https://jonworth.eu/paris-stuttgart-and-stuttgart-budapest-two-railway-worlds/

            And thanks to @corentin who helped me solve this!

            bovine3dom@masto.aiB This user is from outside of this forum
            bovine3dom@masto.aiB This user is from outside of this forum
            bovine3dom@masto.ai
            wrote last edited by
            #5

            @jon so i guess it's just the classic thing of there being no single seat available, but plenty of seats if you're prepared to move?

            another thing the UK approach of "let's not make split tickets illegal" solves because retailers are already searching for split journeys so find them naturally

            @corentin

            corentin@masto.bikeC jon@gruene.socialJ 2 Replies Last reply
            0
            • bovine3dom@masto.aiB bovine3dom@masto.ai

              @jon so i guess it's just the classic thing of there being no single seat available, but plenty of seats if you're prepared to move?

              another thing the UK approach of "let's not make split tickets illegal" solves because retailers are already searching for split journeys so find them naturally

              @corentin

              corentin@masto.bikeC This user is from outside of this forum
              corentin@masto.bikeC This user is from outside of this forum
              corentin@masto.bike
              wrote last edited by
              #6

              @bovine3dom @jon Yes that was my guess too.

              1 Reply Last reply
              0
              • bovine3dom@masto.aiB bovine3dom@masto.ai

                @jon so i guess it's just the classic thing of there being no single seat available, but plenty of seats if you're prepared to move?

                another thing the UK approach of "let's not make split tickets illegal" solves because retailers are already searching for split journeys so find them naturally

                @corentin

                jon@gruene.socialJ This user is from outside of this forum
                jon@gruene.socialJ This user is from outside of this forum
                jon@gruene.social
                wrote last edited by
                #7

                @bovine3dom @corentin I am not sure there are *that many* seats available, but yes there seemingly are some. So ticket splits would indeed solve this, yes.

                1 Reply Last reply
                0
                • jon@gruene.socialJ jon@gruene.social

                  Even #CrossBorderRail trips that should be SIMPLE are often hellish to purchase. Trying to get a ticket 11th April, Paris-Stuttgart, is a case in point as I explain here:
                  https://jonworth.eu/paris-stuttgart-and-stuttgart-budapest-two-railway-worlds/

                  And thanks to @corentin who helped me solve this!

                  stefanlindbohm@mastodon.socialS This user is from outside of this forum
                  stefanlindbohm@mastodon.socialS This user is from outside of this forum
                  stefanlindbohm@mastodon.social
                  wrote last edited by
                  #8

                  @jon Is your solution actually allowed though? You now have a split ticket within the French section, which is disallowed, no?

                  @corentin

                  quixoticgeek@social.v.stQ jon@gruene.socialJ orangerkater@troet.cafeO 3 Replies Last reply
                  0
                  • stefanlindbohm@mastodon.socialS stefanlindbohm@mastodon.social

                    @jon Is your solution actually allowed though? You now have a split ticket within the French section, which is disallowed, no?

                    @corentin

                    quixoticgeek@social.v.stQ This user is from outside of this forum
                    quixoticgeek@social.v.stQ This user is from outside of this forum
                    quixoticgeek@social.v.st
                    wrote last edited by
                    #9

                    @stefanlindbohm @jon @corentin can he get off at Strasbourg and immediately get back on ? I'm guessing he has to move seats too ?

                    stefanlindbohm@mastodon.socialS 1 Reply Last reply
                    0
                    • stefanlindbohm@mastodon.socialS stefanlindbohm@mastodon.social

                      @jon Is your solution actually allowed though? You now have a split ticket within the French section, which is disallowed, no?

                      @corentin

                      jon@gruene.socialJ This user is from outside of this forum
                      jon@gruene.socialJ This user is from outside of this forum
                      jon@gruene.social
                      wrote last edited by
                      #10

                      @stefanlindbohm I am taking an inOui Paris-Strasbourg 30 mins earlier, and changing onto the cross border TGV there. So I am compliant. The reason however was this was cheaper - I'd have just explained my ticket split if I had needed to! @corentin

                      stefanlindbohm@mastodon.socialS 1 Reply Last reply
                      0
                      • stefanlindbohm@mastodon.socialS stefanlindbohm@mastodon.social

                        @jon Is your solution actually allowed though? You now have a split ticket within the French section, which is disallowed, no?

                        @corentin

                        orangerkater@troet.cafeO This user is from outside of this forum
                        orangerkater@troet.cafeO This user is from outside of this forum
                        orangerkater@troet.cafe
                        wrote last edited by
                        #11

                        @stefanlindbohm @jon @corentin how is disallowing spliting tickets even legal?

                        jon@gruene.socialJ 1 Reply Last reply
                        0
                        • jon@gruene.socialJ jon@gruene.social

                          @stefanlindbohm I am taking an inOui Paris-Strasbourg 30 mins earlier, and changing onto the cross border TGV there. So I am compliant. The reason however was this was cheaper - I'd have just explained my ticket split if I had needed to! @corentin

                          stefanlindbohm@mastodon.socialS This user is from outside of this forum
                          stefanlindbohm@mastodon.socialS This user is from outside of this forum
                          stefanlindbohm@mastodon.social
                          wrote last edited by
                          #12

                          @jon Ah right.

                          What I’m thinking is that, from the POV of the rules, maybe the error is that it SHOULD have said ”sold out”, because on that section it is sold out when no seats are available all the way through (because splitting is prohibited).

                          Assuming what your DB contact saw was seats free that weren’t actually free all the way.

                          My hypothesis would be that DB’s systems aren’t built to show sold out based on a specific section, but only once literally everything is out.

                          @corentin

                          stefanlindbohm@mastodon.socialS jon@gruene.socialJ 2 Replies Last reply
                          0
                          • orangerkater@troet.cafeO orangerkater@troet.cafe

                            @stefanlindbohm @jon @corentin how is disallowing spliting tickets even legal?

                            jon@gruene.socialJ This user is from outside of this forum
                            jon@gruene.socialJ This user is from outside of this forum
                            jon@gruene.social
                            wrote last edited by
                            #13

                            @orangerkater @stefanlindbohm @corentin It is in SNCF's terms. 1 train, 1 titre de transport.

                            orangerkater@troet.cafeO 1 Reply Last reply
                            0
                            • stefanlindbohm@mastodon.socialS stefanlindbohm@mastodon.social

                              @jon Ah right.

                              What I’m thinking is that, from the POV of the rules, maybe the error is that it SHOULD have said ”sold out”, because on that section it is sold out when no seats are available all the way through (because splitting is prohibited).

                              Assuming what your DB contact saw was seats free that weren’t actually free all the way.

                              My hypothesis would be that DB’s systems aren’t built to show sold out based on a specific section, but only once literally everything is out.

                              @corentin

                              stefanlindbohm@mastodon.socialS This user is from outside of this forum
                              stefanlindbohm@mastodon.socialS This user is from outside of this forum
                              stefanlindbohm@mastodon.social
                              wrote last edited by
                              #14

                              @jon And what us as retailers should theoretically do is to propose the solution you ended up with in this case.

                              (I have some ideas for marking a train/section as sold out in the journey planner and then re-running the search to find alternatives. Hopefully that should work, but this is a project way in the future for us still.)

                              @corentin

                              1 Reply Last reply
                              0
                              • jon@gruene.socialJ jon@gruene.social

                                @orangerkater @stefanlindbohm @corentin It is in SNCF's terms. 1 train, 1 titre de transport.

                                orangerkater@troet.cafeO This user is from outside of this forum
                                orangerkater@troet.cafeO This user is from outside of this forum
                                orangerkater@troet.cafe
                                wrote last edited by
                                #15

                                @jon @stefanlindbohm @corentin well, I would certainly hope that someone with time und money challenges this stupid clause in front of a judge. This seems really just to the disadvantage of the traveller, thus EU customer protection should kick in.

                                jon@gruene.socialJ 1 Reply Last reply
                                0
                                • quixoticgeek@social.v.stQ quixoticgeek@social.v.st

                                  @stefanlindbohm @jon @corentin can he get off at Strasbourg and immediately get back on ? I'm guessing he has to move seats too ?

                                  stefanlindbohm@mastodon.socialS This user is from outside of this forum
                                  stefanlindbohm@mastodon.socialS This user is from outside of this forum
                                  stefanlindbohm@mastodon.social
                                  wrote last edited by
                                  #16

                                  @quixoticgeek I haven’t read up on the specifics, but I assume it doesn’t matter whether you physically passed through the outside of the train :). What’s disallowed would be having separate tickets for the same train.

                                  @jon @corentin

                                  quixoticgeek@social.v.stQ 1 Reply Last reply
                                  0
                                  • stefanlindbohm@mastodon.socialS stefanlindbohm@mastodon.social

                                    @quixoticgeek I haven’t read up on the specifics, but I assume it doesn’t matter whether you physically passed through the outside of the train :). What’s disallowed would be having separate tickets for the same train.

                                    @jon @corentin

                                    quixoticgeek@social.v.stQ This user is from outside of this forum
                                    quixoticgeek@social.v.stQ This user is from outside of this forum
                                    quixoticgeek@social.v.st
                                    wrote last edited by
                                    #17

                                    @stefanlindbohm @jon @corentin what sort of sadomasochistic arseholes came up with that rule ?!?

                                    jon@gruene.socialJ 1 Reply Last reply
                                    0
                                    • orangerkater@troet.cafeO orangerkater@troet.cafe

                                      @jon @stefanlindbohm @corentin well, I would certainly hope that someone with time und money challenges this stupid clause in front of a judge. This seems really just to the disadvantage of the traveller, thus EU customer protection should kick in.

                                      jon@gruene.socialJ This user is from outside of this forum
                                      jon@gruene.socialJ This user is from outside of this forum
                                      jon@gruene.social
                                      wrote last edited by
                                      #18

                                      @orangerkater @stefanlindbohm @corentin The forthcoming EU SDBTR regulation might, if done right, render it superfluous. We'll see.

                                      1 Reply Last reply
                                      0
                                      • stefanlindbohm@mastodon.socialS stefanlindbohm@mastodon.social

                                        @jon Ah right.

                                        What I’m thinking is that, from the POV of the rules, maybe the error is that it SHOULD have said ”sold out”, because on that section it is sold out when no seats are available all the way through (because splitting is prohibited).

                                        Assuming what your DB contact saw was seats free that weren’t actually free all the way.

                                        My hypothesis would be that DB’s systems aren’t built to show sold out based on a specific section, but only once literally everything is out.

                                        @corentin

                                        jon@gruene.socialJ This user is from outside of this forum
                                        jon@gruene.socialJ This user is from outside of this forum
                                        jon@gruene.social
                                        wrote last edited by
                                        #19

                                        @stefanlindbohm @corentin You might be right here, but I don't know. Ticketing for these cross border FR-DE TGVs and ICEs is such a mess it's hard to know. Total mess of compulsory reservation bundled with a ticket from SNCF, not bundled in Germany, giving you a theoretical Flexpreis that then needs a separate reservation.

                                        And each of the two firms has its own contingent of tickets.

                                        There must be somewhere else that's less messy we could find to prove the point?

                                        stefanlindbohm@mastodon.socialS 1 Reply Last reply
                                        0
                                        • quixoticgeek@social.v.stQ quixoticgeek@social.v.st

                                          @stefanlindbohm @jon @corentin what sort of sadomasochistic arseholes came up with that rule ?!?

                                          jon@gruene.socialJ This user is from outside of this forum
                                          jon@gruene.socialJ This user is from outside of this forum
                                          jon@gruene.social
                                          wrote last edited by
                                          #20

                                          @quixoticgeek @stefanlindbohm @corentin Well the one time I was caught out with this - a TER from Lyon to Ravières, where I had a ticket to the border station (Tournus) between Auvergne-Rhone-Alpes and Bourgogne - I told the train manager "well what happens if I get off in Tournus and get on again" and he acknowledged I had a point and did not fine me 🙂

                                          bovine3dom@masto.aiB 1 Reply Last reply
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