well, here's a wacky one.
-
well, here's a wacky one. My 32GB Lenovo went back for a warranty repair in January. I finally noticed this last night - no wonder I've been running out of memory.
Chatting to the live service, their records say it's a 16GB machine, mate!
It was certainly 32GB when I got it, and I even have the syslog of installation in Nov 2024 saying it's got 32GB.
Anyone else had Lenovo try to pull something similar?
also, they don't and *can't* email you the chat logs. Odd as they're material to the case. I'll be GDPRing those I think.
@davidgerard do you have any records of purchase that specify model/cpu/memory?
-
@nazokiyoubinbou @piraat @davidgerard That's fair, I'd well believe the cheapness angle - although it's a remarkable coincidence, all the same.
@clickhere @piraat @davidgerard Not as remarkable as you think: laptop hardware really is not ideal for data centers. At all. (For one thing, they really really want ECC RAM. That's one of those places where that bit drift can actually matter.) It's not even really the right type of hardware... Plus they usually put pretty crappy RAM in laptops. It would actually hinder performance even of a server.
Nah, they either screwed up carelessly or were trying to be cheap.
-
-
well, here's a wacky one. My 32GB Lenovo went back for a warranty repair in January. I finally noticed this last night - no wonder I've been running out of memory.
Chatting to the live service, their records say it's a 16GB machine, mate!
It was certainly 32GB when I got it, and I even have the syslog of installation in Nov 2024 saying it's got 32GB.
Anyone else had Lenovo try to pull something similar?
also, they don't and *can't* email you the chat logs. Odd as they're material to the case. I'll be GDPRing those I think.
@davidgerard oh shit, did you just uncover a black market RAM racket being operated by Lenovo service techs?
To be fair, these things are probably handled by some anonymous sub-contractors...which makes the RAM theft more likely
-
R relay@relay.infosec.exchange shared this topic
