Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev.
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@kkarhan @nixCraft nope, no further support. Maybe it wasn't only the server it was running on, but also the software itself, too.
No matter, no self-hosting licenses were obtainable any more. And it took our CTO weeks of persistent enquiries to find out whether they would provide a GDPA (DSGVO) compliant service.
Only once we got that did we decide to renew. And even then, we looked at alternatives, but none satisfied (then).
Since then - #enshittification , basically.
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2/
Microsoft has less than 4% of its user base pay for Copilot. It's loathed.
https://finance.yahoo.com/news/microsoft-440-billion-wipeout-investors-175614975.htmlMicrosoft Finally Revealed How Many Paying Copilot Customers It Has. The Answer Was Shocking for More Reasons Than One.
For years, investors have tried to figure out how many users are actually paying for a product that is at the center of Microsoft's artificial intelligence strategy.
Yahoo Finance (finance.yahoo.com)
Meta is also getting sued for its AI spyware
https://www.cnbc.com/2026/03/29/metas-court-losses-spell-trouble-for-ai-research-consumer-safety.htmlUsing mass layoffs, AI corporations are trying to hide that their AI initiatives are bleeding money and losing them customers & revenue.
Stealing customer data isn't popular.
https://www.theregister.com/2026/04/18/atlassians_new_data_collection_policy/
Why Atlassian Stock Fell 36% in February
Detailed price information for Atlassian Corp (TEAM-Q) from The Globe and Mail including charting and trades.
The Globe and Mail (www.theglobeandmail.com)
Train an AI, layoffs ensue
https://www.theguardian.com/technology/2026/mar/21/atlassian-cuts-layoffs-staff-now-looking-for-work-ai@Npars01 The "free" version of CoPilot is just an annoying version of Bing, the search engine everybody also hates.
Based on an unpleasant and borderline *totally* useless trial, who's going to pay?
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@schrotthaufen @NineStonesClose @nixCraft
Companies have a fiduciary responsibility to their customers regarding privacy & confidentiality.
If a vendor is threatening a customer to reveal its data to train AI for all its competitors, it's time to let Atlassian go as a vendor.
Is It Time To Reassess Atlassian (TEAM) After A 49% One-Year Share Price Fall?
If you are wondering whether Atlassian's current share price lines up with its underlying worth, you are not alone. This article focuses squarely on what the numbers say about value. The stock most recently closed at US$128.45, with returns of 14% decline over 7 days, 19.5% decline over 30 days, 17% decline year to date, 49.5% decline over 1 year, 13.7% decline over 3 years and 45.1% decline over 5 years, which has understandably sharpened questions about upside and risk. Recent coverage has...
Yahoo Finance (finance.yahoo.com)
@Npars01 @NineStonesClose @nixCraft All I’m saying is, that it takes *a lot* of effort. Most businesses either don’t care to invest the time, and resources to free themselves from vendor lock-in, or don’t have the capital to do so. If they did care, we’d see a lot more companies ditching Windows 11, as well.
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@kkarhan @nixCraft we do that locally, I think, in some way. But I'm a developer, not an ops guy, so I'm not so deep in the details.
Yes, it's crap. And since then, I've not been happy with their products. Laggy, buttons shifting randomly from unannounced update to unannounced update, annoying CLS issues...
Personally, I'd love to go to an alternative, but it was hard enough to get our sales dept on board with any kind of wiki and ticket system as it was...
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@Npars01 The "free" version of CoPilot is just an annoying version of Bing, the search engine everybody also hates.
Based on an unpleasant and borderline *totally* useless trial, who's going to pay?
Koch Network is funding forced user acceptance policies everywhere, disguised as attack philanthropy & tax evasion.
These folks have never cared about "economic mobility" except their own.
Five Billionaires Pledged $1 Billion To Boost Economic Mobility Using AI
Five of America’s top philanthropists are teaming up for a new venture aimed at helping low-income Americans rise from poverty. An AI giant has signed on to help.
Forbes (www.forbes.com)
Scoop: Heritage Foundation plans to ‘identify and target’ Wikipedia editors
The conservative think tank told prospective donors that the project was part of its work to combat antisemitism.
The Forward (forward.com)
“Attack Philanthropy”: Right-Wing Billionaire Fueled Climate Denial & Conservative Judges, Schools
New revelations about the secretive right-wing billionaire Barre Seid, who donated $1.6 billion to a conservative nonprofit run by Leonard Leo, known as Donald Trump’s “Supreme Court whisperer,” show he has also used his massive fortune to undermine climate science, fight Medicaid expansion and remake the higher education system in a conservative mold. We speak with The Lever’s Andrew Perez, who reported on what Seid calls “attack philanthropy,” after obtaining emails through an open records
Democracy Now! (www.democracynow.org)
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@NineStonesClose @nixCraft Getting out of the atlassian vendor lock-in is hard. E.g. all the workflows in jira would need to be replicated with another software that sucks even more UX wise, or doesn’t have all the features one needs, which also degrades UX. And then you’d still need to somehow export everything from confluence, and jira to import into the new tool(s). I wish migrating to something else wasn’t a royal, months spanning pain in the ass.
@schrotthaufen
Ah, you do realize that using Atlasian with even one EU based employee is a legal minefield (GDPR, employment laws) that meant quite a bit of work for the chief privacy officers of Atlasian customers before, and that announcement is literally a non starter under EU law.The fact that they let you opt out by passing more or off that processing of the PI is prototypical for robbing Atlasian of any A6 argument that this a necessary data @NineStonesClose @nixCraft
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@schrotthaufen
Ah, you do realize that using Atlasian with even one EU based employee is a legal minefield (GDPR, employment laws) that meant quite a bit of work for the chief privacy officers of Atlasian customers before, and that announcement is literally a non starter under EU law.The fact that they let you opt out by passing more or off that processing of the PI is prototypical for robbing Atlasian of any A6 argument that this a necessary data @NineStonesClose @nixCraft
processing.
One sided ToS changes are something that is frowned upon in many EU MS even in the B2B context. Consequences vary by MS from voiding the contract to damages.
Americans complain that EU rules often hit us big tech most.
Hint: by EU legal standards is companies generally behave like business criminals, on a regular basis. Laws are supposed to hurt and hit the bad guys.
@NineStonesClose @nixCraft @schrotthaufen -
@schrotthaufen
By EU standards is business practices are simply criminal more often than not.Shrug.
One sided ToS change. Unfair business practice.
Atlasian is already an edge cases GDPR wise.
And did I mention that in the EU one generally better have a license for your training data or be an academic researcher.Literally in our startup training data licenses are the biggest budget after employee costs.
@schrotthaufen
And that is implemented bit the copyright act, so it already applies, and as the USA is such a champion of IP it's quite possible that it applies via the wonderful treaties the US trade envoy gutted the world.
@NineStonesClose @nixCraft -
processing.
One sided ToS changes are something that is frowned upon in many EU MS even in the B2B context. Consequences vary by MS from voiding the contract to damages.
Americans complain that EU rules often hit us big tech most.
Hint: by EU legal standards is companies generally behave like business criminals, on a regular basis. Laws are supposed to hurt and hit the bad guys.
@NineStonesClose @nixCraft @schrotthaufen@schrotthaufen
By EU standards is business practices are simply criminal more often than not.Shrug.
One sided ToS change. Unfair business practice.
Atlasian is already an edge cases GDPR wise.
And did I mention that in the EU one generally better have a license for your training data or be an academic researcher.Literally in our startup training data licenses are the biggest budget after employee costs.
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@Npars01 @NineStonesClose @nixCraft All I’m saying is, that it takes *a lot* of effort. Most businesses either don’t care to invest the time, and resources to free themselves from vendor lock-in, or don’t have the capital to do so. If they did care, we’d see a lot more companies ditching Windows 11, as well.
@schrotthaufen @NineStonesClose @nixCraft
A company can agree to be bullied by its own vendor but it risks customers, employees, and regulatory bodies suing them in turn.
Which is cheaper in the long run?
Massive fines & lawsuits or moving to a privacy-protecting alternative vendor?
Atlassian's competitors now have excellent grounds to take away its market share on a privacy basis alone
AI developers don't open JIRA tickets or create corporate documentation. Only real developers record WIP
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Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev. The change affects roughly 300,000 customers; metadata collection is mandatory for Free, Standard, and Premium tiers and cannot be opted out on those plans. https://letsdatascience.com/news/atlassian-enables-default-data-collection-to-train-ai-f71343d8
Best news I’ve seen for ages!
(Our CEO periodically thinks JIRA is a good idea, now I have a cast iron reason why we can never buy it)
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@NineStonesClose @nixCraft Getting out of the atlassian vendor lock-in is hard. E.g. all the workflows in jira would need to be replicated with another software that sucks even more UX wise, or doesn’t have all the features one needs, which also degrades UX. And then you’d still need to somehow export everything from confluence, and jira to import into the new tool(s). I wish migrating to something else wasn’t a royal, months spanning pain in the ass.
@schrotthaufen @nixCraft indeed, it’s the lock in that’s the biggest nightmare when I a company suddenly decides to change its terms and conditions.
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Atlassian will begin collecting customer metadata and in-app content from Jira, Confluence, and other cloud products by default on August 17, 2026, to train its AI offerings including Rovo and Rovo Dev. The change affects roughly 300,000 customers; metadata collection is mandatory for Free, Standard, and Premium tiers and cannot be opted out on those plans. https://letsdatascience.com/news/atlassian-enables-default-data-collection-to-train-ai-f71343d8
@nixCraft I'm seeing a lot of comments about #EU #GDPR & Right to be Forgotten, However to train its #AI #Atlassian either uses metadata (by definition no identifier, things like story points & tasks classes), or in-app data (think: comments), where it will "remove direct identifiers, aggregate data, and apply protections before using it for training". So in a nutshell, GDPR not applicable and in theory, no additional #security risk. Issues around #IP & #copyright remain wide open.
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R relay@relay.infosec.exchange shared this topic
