So far I bent the ear of the ICU secretary and then the charge nurse of ICU and just now a half hour with the Director of Nursing for the floor Drew will likely be moved to in Neurology.
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So far I bent the ear of the ICU secretary and then the charge nurse of ICU and just now a half hour with the Director of Nursing for the floor Drew will likely be moved to in Neurology. So I only made it first 3 steps to filing a complaint. It’s 11:37 am Friday. No doctor still today has spoken to me. I hear one will come “soon”. Right.
Meanwhile the Director of Nursing told me she learned Drew may be moving to less critical care but on Neurology floor. Nice if a doctor would talk to me before that move. These nice people say there is no Patient Advocate but they can get a Social Worker to call me. Blech Barf Cripes Almighty
#Hospital #ICU #Neurology #GastroIntestinal #PICCline -
So far I bent the ear of the ICU secretary and then the charge nurse of ICU and just now a half hour with the Director of Nursing for the floor Drew will likely be moved to in Neurology. So I only made it first 3 steps to filing a complaint. It’s 11:37 am Friday. No doctor still today has spoken to me. I hear one will come “soon”. Right.
Meanwhile the Director of Nursing told me she learned Drew may be moving to less critical care but on Neurology floor. Nice if a doctor would talk to me before that move. These nice people say there is no Patient Advocate but they can get a Social Worker to call me. Blech Barf Cripes Almighty
#Hospital #ICU #Neurology #GastroIntestinal #PICCline@cobalt123 This is unfortunately (generally) the norm-- nowhere do you have to be a squeakier wheel than in a hospital. Social workers are a great first step, so definitely get in touch with them first. You can also say that you refuse to have him moved until you can speak with either his current ICU attending or the new one. Basically, say No calmly and firmly and repeatedly until you become enough of a problem that the doctor prioritizes you. They'll likely be brusque and condescending to you, and you just have to either harp on them until they answer your questions or point you to the person who can. I hate to say it that way, and it should NEVER fall on the overwhelmed family to do this, but... that's how you ever know what's happening. You're doing great with the secretary/charge nurse/director chain.
I'm so sorry this is happening. I've been there and it wears you threadbare. Coffee is a good first step to sanity. Also, the more you treat the nurses like human beings, the more they will help and advocate themselves for what Drew needs. I'm sure you're doing that already, just a note. Feel free to DM me if I can help specifically with anything. We've had many emergencies and I've spent a lot of time navigating empty hospital floors. -
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