You are a provider of a large communication platform used by millions of people worldwide.

[david_chisnall@infosec.exchange]

You are a provider of a large communication platform used by millions of people worldwide. You have a problem with harassment, radicalisation, and illegal activity that governments are starting to be concerned by. Do you:

• Commit to hiring a large team of moderators and engineers who will add community-safety features, under penalty of liability for harms to your users that were preventable if you focused slightly less on short-term profit at all costs?
• Persuade governments that the solution is ’ age verification’. You get to scan government-issued ID, tie their profile with real identity so it’s much more valuable when you sell it, and also refuse service to the people who weren’t going to buy stuff from the ads you host because they are too young to have jobs?