CIRCLE WITH A DOT

Customer service is getting worse at Bell, Rogers and TELUShttps://mobilesyrup.com/2026/03/20/canada-telecom-customer-service-issues/- - -Le service à la clientèle empire chez Bell, Rogers et TELUS// Article en anglais //#Canada #Bell #Rogers #TELUS

#Telus, three weeks ago with their 'retention' line (an actual person) : "Why are you cancelling services? Me - You started a partnership with an AI company that shares data with the US authorities.Them - "We take your privacy seriously, and would never share your info."Also Telus two days ago: https://www.bitdefender.com/en-us/blog/hotforsecurity/telus-digital-data-breach

@jnow What I don’t know about this incident is whether this is Telus TELUS or Telus Digital.Telus Digital is Telus’ IT outsourcing subsidiary for other businesses. So if it’s that, it’s possible that it’s for one or more of their United Statesian customers.If it’s TELUS, then what the actual fuck!

OTTAWA - The Privacy Commissioner of Canada today held a press conference regarding the digital attack on Telus Canada's networks and information systems. Telus recently announced that attackers had claimed to have exfiltrated nearly 1 petabyte of company data, including customer data, equivalent to approximately 250,000 DVD movies.The Commissioner announced a full investigation will take place. He also indicated that Canadian consumers should not be excessively worried about the breach of their personally identifiable information (PII), as the attackers will still be obligated to follow the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's data privacy law since passage in 2000.#Canada #privacy #Telus #hack #hackers #intrusion #exfiltration #PIPEDA #PrivacyCommissioner #security #PII