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  3. A bit of the blush is already off my nascent love affair with T-Mobile.

A bit of the blush is already off my nascent love affair with T-Mobile.

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  • jimsalter@fosstodon.orgJ This user is from outside of this forum
    jimsalter@fosstodon.orgJ This user is from outside of this forum
    jimsalter@fosstodon.org
    wrote last edited by
    #1

    A bit of the blush is already off my nascent love affair with T-Mobile.

    Their 5G Home Internet service has worked FLAWLESSLY (within the limits of LTE) and at a reasonable price for the year or so I've used it as a backup for Spectrum coax, and this week, I pulled the trigger on T-Mobile fiber.

    The installer was a pro, they installed only two days later, yay. Unfortunately, while the modem is connected and SOME routes work, every major DC refuses to talk to me.

    So no YouTube, Prime, etc.

    jimsalter@fosstodon.orgJ sunsetmountains@sunny.gardenS 2 Replies Last reply
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    • jimsalter@fosstodon.orgJ jimsalter@fosstodon.org

      A bit of the blush is already off my nascent love affair with T-Mobile.

      Their 5G Home Internet service has worked FLAWLESSLY (within the limits of LTE) and at a reasonable price for the year or so I've used it as a backup for Spectrum coax, and this week, I pulled the trigger on T-Mobile fiber.

      The installer was a pro, they installed only two days later, yay. Unfortunately, while the modem is connected and SOME routes work, every major DC refuses to talk to me.

      So no YouTube, Prime, etc.

      jimsalter@fosstodon.orgJ This user is from outside of this forum
      jimsalter@fosstodon.orgJ This user is from outside of this forum
      jimsalter@fosstodon.org
      wrote last edited by
      #2

      Meanwhile, connections to my own website work flawlessly, as do most Internet speed test sites.

      I am NOT looking forward to discussing this with whatever the hell they're using for Tier 1 support later.

      digitalfox@yip.vulpine.engineerD 1 Reply Last reply
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      • jimsalter@fosstodon.orgJ jimsalter@fosstodon.org

        Meanwhile, connections to my own website work flawlessly, as do most Internet speed test sites.

        I am NOT looking forward to discussing this with whatever the hell they're using for Tier 1 support later.

        digitalfox@yip.vulpine.engineerD This user is from outside of this forum
        digitalfox@yip.vulpine.engineerD This user is from outside of this forum
        digitalfox@yip.vulpine.engineer
        wrote last edited by
        #3

        @jimsalter I'm not looking forward to you having to troubleshoot it, but I do appreciate you talking about it - technical hands-on experience with how ISPs treat folks is valuable.

        If you wind up asking them for a public IP address, fingers crossed there - it looks like it might be a $10/month charge..?

        1 Reply Last reply
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        • jimsalter@fosstodon.orgJ jimsalter@fosstodon.org

          A bit of the blush is already off my nascent love affair with T-Mobile.

          Their 5G Home Internet service has worked FLAWLESSLY (within the limits of LTE) and at a reasonable price for the year or so I've used it as a backup for Spectrum coax, and this week, I pulled the trigger on T-Mobile fiber.

          The installer was a pro, they installed only two days later, yay. Unfortunately, while the modem is connected and SOME routes work, every major DC refuses to talk to me.

          So no YouTube, Prime, etc.

          sunsetmountains@sunny.gardenS This user is from outside of this forum
          sunsetmountains@sunny.gardenS This user is from outside of this forum
          sunsetmountains@sunny.garden
          wrote last edited by
          #4

          @jimsalter woke up in Virginia with no internet from T-Mobile. Got an email to let me know that the service is experiencing outages. Based on research, it seems it’s at least a multiple state outage.

          This coming from someone whose reliable, fiber internet service was bought by T-Mobile last year…

          I wish you luck.

          jimsalter@fosstodon.orgJ 1 Reply Last reply
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          • sunsetmountains@sunny.gardenS sunsetmountains@sunny.garden

            @jimsalter woke up in Virginia with no internet from T-Mobile. Got an email to let me know that the service is experiencing outages. Based on research, it seems it’s at least a multiple state outage.

            This coming from someone whose reliable, fiber internet service was bought by T-Mobile last year…

            I wish you luck.

            jimsalter@fosstodon.orgJ This user is from outside of this forum
            jimsalter@fosstodon.orgJ This user is from outside of this forum
            jimsalter@fosstodon.org
            wrote last edited by
            #5

            @sunsetmountains I had lunch with a convention founder earlier this afternoon, and he told me he'd received multiple T-mobile fiber reports from the kinds of folks who give presentations.

            All who observed in detail observed the same thing I did: it shit the bed at roughly 1AM ET last night, and many routes are functional but most are not.

            For example, when connected to the fiber, I can connect to jrs-s.net flawlessly, and even pass most internet speed tests.

            But YouTube, Prime, Disney+? Nope.

            jimsalter@fosstodon.orgJ 1 Reply Last reply
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            • jimsalter@fosstodon.orgJ jimsalter@fosstodon.org

              @sunsetmountains I had lunch with a convention founder earlier this afternoon, and he told me he'd received multiple T-mobile fiber reports from the kinds of folks who give presentations.

              All who observed in detail observed the same thing I did: it shit the bed at roughly 1AM ET last night, and many routes are functional but most are not.

              For example, when connected to the fiber, I can connect to jrs-s.net flawlessly, and even pass most internet speed tests.

              But YouTube, Prime, Disney+? Nope.

              jimsalter@fosstodon.orgJ This user is from outside of this forum
              jimsalter@fosstodon.orgJ This user is from outside of this forum
              jimsalter@fosstodon.org
              wrote last edited by
              #6

              @sunsetmountains the problem goes FAR beyond just a handful of streaming services, but what I'm seeing is essentially "anything that is consumer-facing and likely to be protected by eg CloudFlare ain't gonna work."

              So add the likes of Meta to that list of things that won't work. Like I said, damn near anything that expects to be 100% real-human-facing. It's almost like their ASNs got flagged as being datacenter instead of last-mile, not that I'm saying definitively "that's what happened."

              _calmdowndear@mastodon.social_ 1 Reply Last reply
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              • jimsalter@fosstodon.orgJ jimsalter@fosstodon.org

                @sunsetmountains the problem goes FAR beyond just a handful of streaming services, but what I'm seeing is essentially "anything that is consumer-facing and likely to be protected by eg CloudFlare ain't gonna work."

                So add the likes of Meta to that list of things that won't work. Like I said, damn near anything that expects to be 100% real-human-facing. It's almost like their ASNs got flagged as being datacenter instead of last-mile, not that I'm saying definitively "that's what happened."

                _calmdowndear@mastodon.social_ This user is from outside of this forum
                _calmdowndear@mastodon.social_ This user is from outside of this forum
                _calmdowndear@mastodon.social
                wrote last edited by
                #7

                @jimsalter @sunsetmountains as someone who’s seen similar behaviour in the past…is your website IPv6 enabled? Cos most of the things you listed are, and a bodged IPv6 implementation/change still feels pretty likely as it cruises through its third decade of being “a thing”

                jimsalter@fosstodon.orgJ 1 Reply Last reply
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                • jimsalter@fosstodon.orgJ This user is from outside of this forum
                  jimsalter@fosstodon.orgJ This user is from outside of this forum
                  jimsalter@fosstodon.org
                  wrote last edited by
                  #8

                  @pauldoo yeah, let me know how nice that is after you spend a week with it.

                  If you wanted to blackhole nearly every consumer-facing service, it's not that hard to do. Just do it. You don't need a major ISP to ACCIDENTALLY do it for you.

                  1 Reply Last reply
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                  • _calmdowndear@mastodon.social_ _calmdowndear@mastodon.social

                    @jimsalter @sunsetmountains as someone who’s seen similar behaviour in the past…is your website IPv6 enabled? Cos most of the things you listed are, and a bodged IPv6 implementation/change still feels pretty likely as it cruises through its third decade of being “a thing”

                    jimsalter@fosstodon.orgJ This user is from outside of this forum
                    jimsalter@fosstodon.orgJ This user is from outside of this forum
                    jimsalter@fosstodon.org
                    wrote last edited by
                    #9

                    @_calmdowndear @sunsetmountains I can observe the behavior by interacting directly with raw IPv4 addresses. Not a v6 issue, unless it's trying to forcibly 4to6 all my content on the other side of the demarc (which seems... unlikely).

                    Hell, I'm not even getting a v6 *lease* from them.

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