1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
@BalooUriza Yeah, I can see a Domino's having 4 BRIs or roughly 1/3 of a PRI, back when reliable communication was a thing. IIRC, a Nortel CICS could take linecards for 4 BRIs, guessing most of the competing KSUs of the time could, as well.
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@BalooUriza Yeah, I can see a Domino's having 4 BRIs or roughly 1/3 of a PRI, back when reliable communication was a thing. IIRC, a Nortel CICS could take linecards for 4 BRIs, guessing most of the competing KSUs of the time could, as well.
@0x0ddc0ffee I dunno why but for some reason my brain wants to say that 1980s/90s Dominos required each location to have at least 8 lines...
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@0x0ddc0ffee I dunno why but for some reason my brain wants to say that 1980s/90s Dominos required each location to have at least 8 lines...
@BalooUriza Sounds about right.
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
I stopped ordering from them the first time I didn't get a real person. Three years now. Thankfully live in an area that has great local pizza places now.
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I stopped ordering from them the first time I didn't get a real person. Three years now. Thankfully live in an area that has great local pizza places now.
@cainmark The reason I didn't turn around and call one of the locals like Andolini's or Big Apple Pizza is because both of those stop taking delivery and to-go orders entirely when they're at capacity and so trying to get them on the phone on a good Friday is hard to the point where it'd literally be faster to take the bus to them.
We're hungry and night-bus service isn't gauranteed unless you reserve 24 hours in advance *and* get confirmation (guh, microtransit sucks)
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
@BalooUriza I have experienced this firsthand and it is as dumb as you say
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
@BalooUriza One time I landed at JFK and my connecting flight to Boston was cancelled due to weather. I NEEDED to get to Boston so I went to the Avis desk and said I wanted a one-way rental from JFK to Logan. The guy at the desk said they couldn’t do it.
I walked away from the desk and called their 800 number. 10 minutes later I walk up to the same guy “Hi, you should have a car for me.” Got my one-way rental that he couldn’t do.
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@BalooUriza Sounds about right.
@0x0ddc0ffee @BalooUriza
I'm thinking back to my time in the pizza biz. I think pretty much every place had 6 voice lines on the front counter. Add one for the computer and one for the CC machine and you're at 8. -
@cainmark The reason I didn't turn around and call one of the locals like Andolini's or Big Apple Pizza is because both of those stop taking delivery and to-go orders entirely when they're at capacity and so trying to get them on the phone on a good Friday is hard to the point where it'd literally be faster to take the bus to them.
We're hungry and night-bus service isn't gauranteed unless you reserve 24 hours in advance *and* get confirmation (guh, microtransit sucks)
Sorry that #PizzaFriday is more difficult than it should be there.
Microtransit does suck, but better than not having it at all.
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@stuartl @BalooUriza I am just surprised that it is up that often!
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
@BalooUriza 2026 - which is a bit like the mastodon.social status page being on the same domain as the site itself.
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
@BalooUriza
Microsoft 265 is Microsoft 365 with 100 days of downtime a year
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
@BalooUriza Well, wait until AI improves
the order process. -
@BalooUriza One time I landed at JFK and my connecting flight to Boston was cancelled due to weather. I NEEDED to get to Boston so I went to the Avis desk and said I wanted a one-way rental from JFK to Logan. The guy at the desk said they couldn’t do it.
I walked away from the desk and called their 800 number. 10 minutes later I walk up to the same guy “Hi, you should have a car for me.” Got my one-way rental that he couldn’t do.
@paco @BalooUriza One time my mother was flying back home to Green Bay (where I grew up), with a layover in ORD. Chicago was snowed in, and the flight was diverted... to Green Bay. The plan was to put everyone on a bus and drive to Chicago[0], but the flight staff got really confused when she grabbed her bag and started walking to the parking lot to her car. They were insistent that she follow the procedure of getting shuttled down to ORD so she could eventually get home.
[0] GRB was tiny in the 80s; 4 gates, one of which was in use at any moment. Despite the city being almost universally known, the airport was just designed to get you to ORD or MSP. There was no way to do rebooking because the flights didn't exist.
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1986: Your average Dominos has a ISDN just because that's like 8 phone lines and you'll definitely need them all on a busy night.
2026: Your average Dominos hangs up on you when the website's down because they have no way to locally input an order that isn't through the same system the website uses. The Dominos website uses Microsoft 265, so anytime Microsoft's web services are down, Dominos can't deliver.
The future is stupid.
@BalooUriza
Franchises and all Fast food are cultural imperialism when outside USA and parasites.
Franchises in General:
Workers badly paid
"Manager" puts up the capital.
Tax avoidance via "fake" patents (USPTO is broken since 19th C.)
Offshoring all profits.Boycott all chains and use local owned & controlled stores.
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