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CIRCLE WITH A DOT

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  3. Purely by necessity I started my career working 24/7 tech support for a few years.

Purely by necessity I started my career working 24/7 tech support for a few years.

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  • deech@mastodon.socialD This user is from outside of this forum
    deech@mastodon.socialD This user is from outside of this forum
    deech@mastodon.social
    wrote last edited by
    #1

    RE: https://toot.cafe/@baldur/116170661640263540

    Purely by necessity I started my career working 24/7 tech support for a few years.

    It didn't seem that way at the time but it's hard to overstate how formative that experience has become.

    d6@merveilles.townD codercyclist@infosec.exchangeC 2 Replies Last reply
    0
    • deech@mastodon.socialD deech@mastodon.social

      RE: https://toot.cafe/@baldur/116170661640263540

      Purely by necessity I started my career working 24/7 tech support for a few years.

      It didn't seem that way at the time but it's hard to overstate how formative that experience has become.

      d6@merveilles.townD This user is from outside of this forum
      d6@merveilles.townD This user is from outside of this forum
      d6@merveilles.town
      wrote last edited by
      #2

      @deech i wonder if that's a trend. i spent a few years doing help desk work and traveling to people's homes to fix their computers.

      deech@mastodon.socialD 1 Reply Last reply
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      • d6@merveilles.townD d6@merveilles.town

        @deech i wonder if that's a trend. i spent a few years doing help desk work and traveling to people's homes to fix their computers.

        deech@mastodon.socialD This user is from outside of this forum
        deech@mastodon.socialD This user is from outside of this forum
        deech@mastodon.social
        wrote last edited by
        #3

        @d6 Do you consider it formative?

        d6@merveilles.townD 1 Reply Last reply
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        • deech@mastodon.socialD deech@mastodon.social

          @d6 Do you consider it formative?

          d6@merveilles.townD This user is from outside of this forum
          d6@merveilles.townD This user is from outside of this forum
          d6@merveilles.town
          wrote last edited by
          #4

          @deech certainly gave me an appreciation for the diversity of how people used their computers and optimizing for what they wanted them to do (vs what software makers wanted them to do)

          ross@social.rossabaker.comR 1 Reply Last reply
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          • d6@merveilles.townD d6@merveilles.town

            @deech certainly gave me an appreciation for the diversity of how people used their computers and optimizing for what they wanted them to do (vs what software makers wanted them to do)

            ross@social.rossabaker.comR This user is from outside of this forum
            ross@social.rossabaker.comR This user is from outside of this forum
            ross@social.rossabaker.com
            wrote last edited by
            #5

            @d6 @deech Circa 1995, third shift support at the local ISP. Customer can't check her e-mail. We go through a few steps until establishing she didn't have access to a computer. But she had a pretty good idea what she'd have done with one!

            d6@merveilles.townD 1 Reply Last reply
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            • ross@social.rossabaker.comR ross@social.rossabaker.com

              @d6 @deech Circa 1995, third shift support at the local ISP. Customer can't check her e-mail. We go through a few steps until establishing she didn't have access to a computer. But she had a pretty good idea what she'd have done with one!

              d6@merveilles.townD This user is from outside of this forum
              d6@merveilles.townD This user is from outside of this forum
              d6@merveilles.town
              wrote last edited by
              #6

              @ross one house i go to they are having a lot of strange problems and data loss. at one point i joke that maybe someone has been storing powerful magnets next to their computer. the husband says "you mean like this?" and pulls a huge magnet out of his pocket. turns out he works in salvage and uses the magnets at working testing for ferrous metal @deech

              d6@merveilles.townD 1 Reply Last reply
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              • d6@merveilles.townD d6@merveilles.town

                @ross one house i go to they are having a lot of strange problems and data loss. at one point i joke that maybe someone has been storing powerful magnets next to their computer. the husband says "you mean like this?" and pulls a huge magnet out of his pocket. turns out he works in salvage and uses the magnets at working testing for ferrous metal @deech

                d6@merveilles.townD This user is from outside of this forum
                d6@merveilles.townD This user is from outside of this forum
                d6@merveilles.town
                wrote last edited by
                #7

                @ross @deech (i'm not sure if the hard drive problems were actually due to magnets or not, but it certainly surprised me!)

                1 Reply Last reply
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                • deech@mastodon.socialD deech@mastodon.social

                  RE: https://toot.cafe/@baldur/116170661640263540

                  Purely by necessity I started my career working 24/7 tech support for a few years.

                  It didn't seem that way at the time but it's hard to overstate how formative that experience has become.

                  codercyclist@infosec.exchangeC This user is from outside of this forum
                  codercyclist@infosec.exchangeC This user is from outside of this forum
                  codercyclist@infosec.exchange
                  wrote last edited by
                  #8

                  @deech I spent the first several years of my programming career writing and maintaining the software that I and my teammates used every day in our daily business (which was not technology). My first programming job started as a data entry job for a small company. Because of this, I have always tried to build software that helps people leave work on time. I also tend to stay at any given job for several years, so if my code was badly written, I suffer for it.

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