It seems like Kindle has addressed the problem I reported to them about the covers of books working poorly with VoiceOver.
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It seems like Kindle has addressed the problem I reported to them about the covers of books working poorly with VoiceOver. I can now flick left and right through my library and hear the title and author of the books. Thank heavens they fixed that.
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P pixelate@tweesecake.social shared this topic
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It seems like Kindle has addressed the problem I reported to them about the covers of books working poorly with VoiceOver. I can now flick left and right through my library and hear the title and author of the books. Thank heavens they fixed that.
@mfeir I updated the Kindle app a little while ago. I was having an issue where books would skip around and would return to the beginning of pages, paragraphs or sections. As a result of trying to address this with Kindle customer service people and getting no change, i canceled my Kindle Unlimited subscription. In the sample book I just tried, it didn't skip around. Now what it is doing is stopping say all frequently, but the two finger swipe down resumes reading. That is still a problem.
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@mfeir I updated the Kindle app a little while ago. I was having an issue where books would skip around and would return to the beginning of pages, paragraphs or sections. As a result of trying to address this with Kindle customer service people and getting no change, i canceled my Kindle Unlimited subscription. In the sample book I just tried, it didn't skip around. Now what it is doing is stopping say all frequently, but the two finger swipe down resumes reading. That is still a problem.
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@mfeir I updated the Kindle app a little while ago. I was having an issue where books would skip around and would return to the beginning of pages, paragraphs or sections. As a result of trying to address this with Kindle customer service people and getting no change, i canceled my Kindle Unlimited subscription. In the sample book I just tried, it didn't skip around. Now what it is doing is stopping say all frequently, but the two finger swipe down resumes reading. That is still a problem.
@Lynn I'm not having that problem. Reading continues smoothly when I use say all. However, I'm finding that my old problem is back again for some unknown reason. The covers aren't reading correctly consistently anymore. Hope things resolve soon.
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@pixelate @mfeir You and me both. I also wish that so-called accessibility people really understood it and how to troubleshoot issues. I spent hours trying to do this, and got no reasonable suggestions from customer service at Amazon/Kindle. I must have explained this to five different people, via text chat. Each of them claimed to have experience with Voiceover--but it was obvious to me they didn't. As a result of trying to implement their suggestions, my phone got so confused, I thought I was going to have to do a factory reset. Fortunately, I was able to put most settings back to what they had been, so didn't have to do that. I did end up doing a network reset, but that proved to be a good move for other reasons, though it didn't resolve my Kindle app issues.
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@Lynn I'm not having that problem. Reading continues smoothly when I use say all. However, I'm finding that my old problem is back again for some unknown reason. The covers aren't reading correctly consistently anymore. Hope things resolve soon.
@mfeir Oh no! I wonder if they changed the formatting of certain books? It is really discouraging to have to wonder, with every update, if the Kindle app will become problematic or even unusable again. We went through this, for a while, with the subscription version of Voice Dream Reader, and I finally returned to the legacy version of that app. There's no such choice with Kindle, as you know.
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@pixelate @mfeir You and me both. I also wish that so-called accessibility people really understood it and how to troubleshoot issues. I spent hours trying to do this, and got no reasonable suggestions from customer service at Amazon/Kindle. I must have explained this to five different people, via text chat. Each of them claimed to have experience with Voiceover--but it was obvious to me they didn't. As a result of trying to implement their suggestions, my phone got so confused, I thought I was going to have to do a factory reset. Fortunately, I was able to put most settings back to what they had been, so didn't have to do that. I did end up doing a network reset, but that proved to be a good move for other reasons, though it didn't resolve my Kindle app issues.
@Lynn @mfeir How in the cat would a network reset help Kindle and VoiceOver? There ain't nothing about a text view touching the darn network! Ugh these tech support people do more harm than good sometimes, especially if they're telling you to change settings, then not guiding you to change them back when they don't freaking work!
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@Lynn @mfeir How in the cat would a network reset help Kindle and VoiceOver? There ain't nothing about a text view touching the darn network! Ugh these tech support people do more harm than good sometimes, especially if they're telling you to change settings, then not guiding you to change them back when they don't freaking work!
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@pixelate @mfeir I finally decided that it wasn't worth the migraine headache I got. It was a stress headache, and those can be torture. The only reasonable thing to do, I decided, was to cancel my Kindle Unlimited subscription. There's no point in having it if I can no longer easily read Kindle content. It makes me sad, but at least I have plenty of reading material available from Bookshare.
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@pixelate @mfeir I finally decided that it wasn't worth the migraine headache I got. It was a stress headache, and those can be torture. The only reasonable thing to do, I decided, was to cancel my Kindle Unlimited subscription. There's no point in having it if I can no longer easily read Kindle content. It makes me sad, but at least I have plenty of reading material available from Bookshare.
