"I scraped 500+ one-star App Store reviews so you don't have to.
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith Can I somehow tag every corporation I have to have installed app from?
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith "Forced account creation at launch" almost always gets an insta-delete from me.
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith This is interesting, although I'm not sure that devs simply don't realize they're delivering a bad experience. It's more that they're incentivized to do this.
I tend towards restraint as far as harsh reviews, especially for indie apps, but I'll admit I've given one-stars for both of the top two: obnoxious notifications and forced account creation. On the few occasions devs replied, the response was basically "yeah, we know people hate those, but we get sales/data from that."
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@stroughtonsmith This is interesting, although I'm not sure that devs simply don't realize they're delivering a bad experience. It's more that they're incentivized to do this.
I tend towards restraint as far as harsh reviews, especially for indie apps, but I'll admit I've given one-stars for both of the top two: obnoxious notifications and forced account creation. On the few occasions devs replied, the response was basically "yeah, we know people hate those, but we get sales/data from that."
@stroughtonsmith Some will say that response reflects the reality of commercial app development. Maybe they're right. The point is that it makes no difference to me; as a user, I don't want to use obnoxious—deliberately obnoxious—software, and I don't.
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith 100% of the reviews I’ve left have been 1 star “sends spam notifications”
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith it’s interesting to me that they didn’t complain about ads, but “Ads that cover content or can't be closed”.
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith hmm, nothing about the size? There’s nothing that annoys me as much as an app that lets me control my dishwasher and takes 800MB+. They don’t pay for storage upgrades on iPhone;)
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith ngl but seems to be the obvious catch. neglecting basic functionality and customer support.
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"I scraped 500+ one-star App Store reviews so you don't have to. Here's what actually killed their ratings"
TL;DR
1) Unwanted notifications
2) Forced account creation at launch
3) 'Slow'
N) Ads. No dark mode. Not saving logins. No timely customer supportGrain of salt required, as sourcing is flimsy, but interesting.
@stroughtonsmith I guess the somewhat flip-side is many users expect no ads and a 100-strong customer support team answering 24x7 while still expecting the app to cost them nothing.
Those first 2 though … yep! -
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