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  3. We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising.

We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising.

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  • marcpalmer@iosdev.spaceM This user is from outside of this forum
    marcpalmer@iosdev.spaceM This user is from outside of this forum
    marcpalmer@iosdev.space
    wrote last edited by
    #1

    We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising. I can see why but we only use anon crash reporting and analytics and answer Apple’s questions honestly. Have we answered wrong?

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    marcpalmer@iosdev.spaceM bluetea@ioc.exchangeB johnbrayton@iosdev.spaceJ oelsner@mastodon.socialO dom@iosdev.spaceD 5 Replies Last reply
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    • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

      I see some similar apps don’t have as many or any privacy declarations so they are not using any crash reporting or analytics or maybe they have not completed the forms correctly?

      It seems unfair the system can “punish” developers who complete these honestly. None of it seems to be audited at all?

      marcpalmer@iosdev.spaceM This user is from outside of this forum
      marcpalmer@iosdev.spaceM This user is from outside of this forum
      marcpalmer@iosdev.space
      wrote last edited by
      #2

      Interested to hear from other devs!

      1 Reply Last reply
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      • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

        We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising. I can see why but we only use anon crash reporting and analytics and answer Apple’s questions honestly. Have we answered wrong?

        Link Preview Image
        marcpalmer@iosdev.spaceM This user is from outside of this forum
        marcpalmer@iosdev.spaceM This user is from outside of this forum
        marcpalmer@iosdev.space
        wrote last edited by
        #3

        I see some similar apps don’t have as many or any privacy declarations so they are not using any crash reporting or analytics or maybe they have not completed the forms correctly?

        It seems unfair the system can “punish” developers who complete these honestly. None of it seems to be audited at all?

        marcpalmer@iosdev.spaceM 1 Reply Last reply
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        • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

          We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising. I can see why but we only use anon crash reporting and analytics and answer Apple’s questions honestly. Have we answered wrong?

          Link Preview Image
          bluetea@ioc.exchangeB This user is from outside of this forum
          bluetea@ioc.exchangeB This user is from outside of this forum
          bluetea@ioc.exchange
          wrote last edited by
          #4

          @marcpalmer @Shareshot I guess 'user content' sounds like 'all my stuff'.

          shareshot@indieapps.spaceS 2 Replies Last reply
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          • bluetea@ioc.exchangeB bluetea@ioc.exchange

            @marcpalmer @Shareshot I guess 'user content' sounds like 'all my stuff'.

            shareshot@indieapps.spaceS This user is from outside of this forum
            shareshot@indieapps.spaceS This user is from outside of this forum
            shareshot@indieapps.space
            wrote last edited by
            #5

            @bluetea @marcpalmer yeah… Apple puts that there if you say yes to user content being sent with support requests. If you mail us your content through the app… yes we will get it. 🤷‍♂️ maybe we should say no to that.

            bluetea@ioc.exchangeB 1 Reply Last reply
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            • bluetea@ioc.exchangeB bluetea@ioc.exchange

              @marcpalmer @Shareshot I guess 'user content' sounds like 'all my stuff'.

              shareshot@indieapps.spaceS This user is from outside of this forum
              shareshot@indieapps.spaceS This user is from outside of this forum
              shareshot@indieapps.space
              wrote last edited by
              #6

              @bluetea @marcpalmer also tho “data linked to you” feels wrong. We cannot link anything to anyone, all the ids are anonymous but Apple put that there if we use any analytics.

              1 Reply Last reply
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              • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

                We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising. I can see why but we only use anon crash reporting and analytics and answer Apple’s questions honestly. Have we answered wrong?

                Link Preview Image
                johnbrayton@iosdev.spaceJ This user is from outside of this forum
                johnbrayton@iosdev.spaceJ This user is from outside of this forum
                johnbrayton@iosdev.space
                wrote last edited by
                #7

                @marcpalmer I don’t think anonymous crash reporting and anonymous analytics falls under Data Linked to You. Based on the description in your post, I think the only data you collect is Diagnostics (Not Linked).

                marcpalmer@iosdev.spaceM 1 Reply Last reply
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                • johnbrayton@iosdev.spaceJ johnbrayton@iosdev.space

                  @marcpalmer I don’t think anonymous crash reporting and anonymous analytics falls under Data Linked to You. Based on the description in your post, I think the only data you collect is Diagnostics (Not Linked).

                  marcpalmer@iosdev.spaceM This user is from outside of this forum
                  marcpalmer@iosdev.spaceM This user is from outside of this forum
                  marcpalmer@iosdev.space
                  wrote last edited by
                  #8

                  @johnbrayton yeah you’d think but I’m clearly reading Apple’s text about this wrong. The optional disclosure stuff says ALL of the criteria must be met and analytics do not meet the “infrequent and optional” clause.

                  marcpalmer@iosdev.spaceM 1 Reply Last reply
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                  • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

                    @johnbrayton yeah you’d think but I’m clearly reading Apple’s text about this wrong. The optional disclosure stuff says ALL of the criteria must be met and analytics do not meet the “infrequent and optional” clause.

                    marcpalmer@iosdev.spaceM This user is from outside of this forum
                    marcpalmer@iosdev.spaceM This user is from outside of this forum
                    marcpalmer@iosdev.space
                    wrote last edited by
                    #9

                    @johnbrayton see

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                    johnbrayton@iosdev.spaceJ 1 Reply Last reply
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                    • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

                      We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising. I can see why but we only use anon crash reporting and analytics and answer Apple’s questions honestly. Have we answered wrong?

                      Link Preview Image
                      oelsner@mastodon.socialO This user is from outside of this forum
                      oelsner@mastodon.socialO This user is from outside of this forum
                      oelsner@mastodon.social
                      wrote last edited by
                      #10

                      @marcpalmer @Shareshot not sure if it helps, but I followed TelemetryDeck‘s guide on how to answer the questions and ended up with the two in non-linked data only
                      https://telemetrydeck.com/docs/articles/apple-app-privacy/

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                      marcpalmer@iosdev.spaceM 1 Reply Last reply
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                      • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

                        @johnbrayton see

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                        johnbrayton@iosdev.spaceJ This user is from outside of this forum
                        johnbrayton@iosdev.spaceJ This user is from outside of this forum
                        johnbrayton@iosdev.space
                        wrote last edited by
                        #11

                        @marcpalmer I agree that you have to disclose the analytics and crash reporting. It sounds like you indicated that you collect much more than this in the App Privacy page. Or maybe Apple is incorrectly summarizing what you indicated.

                        1 Reply Last reply
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                        • oelsner@mastodon.socialO oelsner@mastodon.social

                          @marcpalmer @Shareshot not sure if it helps, but I followed TelemetryDeck‘s guide on how to answer the questions and ended up with the two in non-linked data only
                          https://telemetrydeck.com/docs/articles/apple-app-privacy/

                          Link Preview Image
                          marcpalmer@iosdev.spaceM This user is from outside of this forum
                          marcpalmer@iosdev.spaceM This user is from outside of this forum
                          marcpalmer@iosdev.space
                          wrote last edited by
                          #12

                          @oelsner @Shareshot thanks Luca I’ll take a look!

                          1 Reply Last reply
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                          • marcpalmer@iosdev.spaceM marcpalmer@iosdev.space

                            We had a lovely potential user get in touch today to ask why we capture “so much” user data according to the App Store privacy panel for @Shareshot which is surprising. I can see why but we only use anon crash reporting and analytics and answer Apple’s questions honestly. Have we answered wrong?

                            Link Preview Image
                            dom@iosdev.spaceD This user is from outside of this forum
                            dom@iosdev.spaceD This user is from outside of this forum
                            dom@iosdev.space
                            wrote last edited by
                            #13

                            @marcpalmer @Shareshot what are you using for analytics? I’m surprised to see that data being linked to the person?

                            marcpalmer@iosdev.spaceM 1 Reply Last reply
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                            • dom@iosdev.spaceD dom@iosdev.space

                              @marcpalmer @Shareshot what are you using for analytics? I’m surprised to see that data being linked to the person?

                              marcpalmer@iosdev.spaceM This user is from outside of this forum
                              marcpalmer@iosdev.spaceM This user is from outside of this forum
                              marcpalmer@iosdev.space
                              wrote last edited by
                              #14

                              @dom @Shareshot telemetrydeck. Its not linked to the person, it is anonymous but it does identify unique devices.

                              1 Reply Last reply
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                              • shareshot@indieapps.spaceS shareshot@indieapps.space

                                @bluetea @marcpalmer yeah… Apple puts that there if you say yes to user content being sent with support requests. If you mail us your content through the app… yes we will get it. 🤷‍♂️ maybe we should say no to that.

                                bluetea@ioc.exchangeB This user is from outside of this forum
                                bluetea@ioc.exchangeB This user is from outside of this forum
                                bluetea@ioc.exchange
                                wrote last edited by
                                #15

                                @Shareshot @marcpalmer it's so frustrating when wording doesn't say what you need it to say.

                                I guess it's a bit similar to the licensing complexities of social services, where they need to store and display your content, and the licensing terminology does read as 'we own your stuff'.

                                As a FLOSS enthusiast I should get across licensing, but I gave up on it ages ago. Certainly as a user I can say that distinguishing between a nefarious user agreement and a functional one is impossible.

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