A nice subtle #enshittification there 1Password.

[dbsalk@mastodon.social]

@alexpearson Bitwarden gives me everything I need at no cost.

Now I'm sure someone will come at me with reasons why Bitwarden is terrible, because it seems like nothing is just good these days.

[ajn142@infosec.exchange]

@alexpearson @pluralistic is this abusing users for the benefit of business customers? Or is this abusing business customers to claw back value for themselves? Or is “any change I don’t like” now the definition of Enshittification?

[nosirrahsec@infosec.exchange]

@alexpearson @pluralistic "AI powered item naming"

Literally fucking no one asked for or wants this shit.

[alexpearson@mastodon.social]

@ajn142 @pluralistic fair challenge - the bit that leaves a sour taste (for me) is that it's a significant price increase, not based in any way on the cost of serving me as a customer - I'm happy with the app and the service as-is and would accept a nominal increase. But they have increased the price significantly because [my assumptions incoming] they can, and want to boost ARR prior to IPO.
The fact they've tried to gaslight customers in the price increase email is really what annoys me.

[none@infosec.exchange]

@alexpearson 1password took a first shitty step some 10ish years ago when they switched the standalone app to "go to the cloud they said" Hence sending a. big nice fuck you to anyone who had held a licence until then. I guess the only trend is downhill

[ajn142@infosec.exchange]

@alexpearson @pluralistic yeah, I don’t care for the price increase either, because like most my wages haven’t kept pace with inflation. But, the increased price is still less than the inflation-adjusted price in 2019 (when I first joined, oldest price I can verify). https://www.in2013dollars.com/us/inflation/2019?amount=59.88

Maybe it’s all a stunt to pump MRR, maybe it’s a response to the increasing cost of RAM and storage driven by the LLM bubble, maybe it’s just that the profit margin finally got thin enough they finally had to course correct. I don’t personally see it as gaslighting, so much as justifying “here’s all the ways our service has improved for you, please keep paying the higher price so we can keep operating”.

[studiop@fosstodon.org]

@alexpearson @pluralistic I started out on Bitwarden cause of the open source aspect, but lately they've been doing some fuckery of now you need their private "bitwarden sdk" to actually compile anything and make it work cause it has all the core functionality (need to go back and confirm this) which had me eyeing 1password, but now this.

Like someone else said, there seems to be no good choice.

(Don't @ me about KeePass, that doesn't solve the problem of my family using a password manager).

[thestopbutton@social.lol]

@alexpearson @pluralistic when you reach out to ask those questions they invite, you get bullet points about why you're ripping them off by not paying more

[benschwarz@front-end.social]

@alexpearson @pluralistic I get that you don’t want or like the features they’re shipping, but it seems that a fair chunk of your criticism is against a business being a business:

a) charging for a product
b) increasing the price for the first time in years

Global economy has shifted rather dramatically over the last years and everything is more expensive, seems totally reasonable to increase fees?

[alexpearson@mastodon.social]

@benschwarz @pluralistic appreciate the challenge, but both points couldn't be further from the truth:
Charging for a product - I *want* to pay for my password manager, I want a professional product receiving security updates.
Increasing prices - I'm more than happy for incremental price rises, the economy changes. But, 'AI item naming' - this is product bloat to satisfy investors. Add more features, charge more, higher revenue, more valuation, everyone wins (except the customer).