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  3. It's tax time in #Canada.

It's tax time in #Canada.

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  • sonofageorge@mstdn.caS This user is from outside of this forum
    sonofageorge@mstdn.caS This user is from outside of this forum
    sonofageorge@mstdn.ca
    wrote last edited by
    #1

    It's tax time in #Canada. So I need to go to "My Account" on the federal gov't site to get my pension tax slip. I try to log on via my BC Services Account card/app. I get "Error Message". So I call the federal help line.
    HL "Hello, how can we help"
    Me "Having a problem blah blah blah"
    HL "That's a BC problem, not us; call them."
    I call BCHL and wait 20 minutes.
    BCHL "Hello, how can we help?"
    Me "Can't use BC Services to log in to the federal site"
    BCHL "That is a technical problem. The service is down. We are not the technical department"
    Me "How long will it be down?"
    BCHL "We don't know"
    Me "Are you familiar with the writer Franz Kafka?"
    BCHL "????"

    giffordjames@mas.toG ericrobbins@mastodon.socialE oldfartrant@mstdn.caO 3 Replies Last reply
    0
    • sonofageorge@mstdn.caS sonofageorge@mstdn.ca

      It's tax time in #Canada. So I need to go to "My Account" on the federal gov't site to get my pension tax slip. I try to log on via my BC Services Account card/app. I get "Error Message". So I call the federal help line.
      HL "Hello, how can we help"
      Me "Having a problem blah blah blah"
      HL "That's a BC problem, not us; call them."
      I call BCHL and wait 20 minutes.
      BCHL "Hello, how can we help?"
      Me "Can't use BC Services to log in to the federal site"
      BCHL "That is a technical problem. The service is down. We are not the technical department"
      Me "How long will it be down?"
      BCHL "We don't know"
      Me "Are you familiar with the writer Franz Kafka?"
      BCHL "????"

      giffordjames@mas.toG This user is from outside of this forum
      giffordjames@mas.toG This user is from outside of this forum
      giffordjames@mas.to
      wrote last edited by
      #2

      @SonofaGeorge And, of course, if you confirm your identity through your bank, you are immediately locked out of the CRA system if you ever get a new bank card… 🙄 Best time of the year.

      1 Reply Last reply
      0
      • sonofageorge@mstdn.caS sonofageorge@mstdn.ca

        It's tax time in #Canada. So I need to go to "My Account" on the federal gov't site to get my pension tax slip. I try to log on via my BC Services Account card/app. I get "Error Message". So I call the federal help line.
        HL "Hello, how can we help"
        Me "Having a problem blah blah blah"
        HL "That's a BC problem, not us; call them."
        I call BCHL and wait 20 minutes.
        BCHL "Hello, how can we help?"
        Me "Can't use BC Services to log in to the federal site"
        BCHL "That is a technical problem. The service is down. We are not the technical department"
        Me "How long will it be down?"
        BCHL "We don't know"
        Me "Are you familiar with the writer Franz Kafka?"
        BCHL "????"

        ericrobbins@mastodon.socialE This user is from outside of this forum
        ericrobbins@mastodon.socialE This user is from outside of this forum
        ericrobbins@mastodon.social
        wrote last edited by
        #3

        @SonofaGeorge
        Always log on with email and password. ... Oh and of course two factor ID.

        1 Reply Last reply
        0
        • sonofageorge@mstdn.caS sonofageorge@mstdn.ca

          It's tax time in #Canada. So I need to go to "My Account" on the federal gov't site to get my pension tax slip. I try to log on via my BC Services Account card/app. I get "Error Message". So I call the federal help line.
          HL "Hello, how can we help"
          Me "Having a problem blah blah blah"
          HL "That's a BC problem, not us; call them."
          I call BCHL and wait 20 minutes.
          BCHL "Hello, how can we help?"
          Me "Can't use BC Services to log in to the federal site"
          BCHL "That is a technical problem. The service is down. We are not the technical department"
          Me "How long will it be down?"
          BCHL "We don't know"
          Me "Are you familiar with the writer Franz Kafka?"
          BCHL "????"

          oldfartrant@mstdn.caO This user is from outside of this forum
          oldfartrant@mstdn.caO This user is from outside of this forum
          oldfartrant@mstdn.ca
          wrote last edited by
          #4

          @SonofaGeorge sign in using a partner, your bank will work.

          1 Reply Last reply
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